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Square Payments vs Shift4 Comparison (2026)

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Good recommendations?

Square Payments

Shift4

Overview

Accept every way your customers want to pay with Square Payments.

Shift4 powers the experience economy, enabling businesses to deliver the moments that matter.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

No screenshots yet

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

2.7K

488

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

3.9

159

105

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

Pros

“The system is straightforward to navigate, and the reporting tools provide helpful insights into sales and customer activity. While fees and occasional account reviews can be a drawback, the convenience, professionalism, and efficiency it brings to daily operations make it a valuable tool for business.”

Rebecca R.

Prodution manager

“As a small business owner, I need tools that save me time, and Square makes it easy to accept payments, track sales, send invoices, and manage my business all in one place.”

Ajah B.

Owner CEO

“Deposits are reliable, and the mobile app allows me to monitor transactions even when I'm away from the office.”

Reyna F.

Brand Manager

Pros

“I was told that request will take approximately five days to review and that I will receive a decision by email.”

Mike M.

Owner

Cases were marked as “resolved” automatically after five days, even though nothing had been fixed or explained.

Jasper L.

Owner

“I would be willing to change my review if customer service would work with me on the fee as they have been good in previous years about reversing fees for services was not using when calling in.”

Jonathan G.

Owner

Cons

“The fees associated with square or astronomical; additionally, it would lose connectivity, and we had to buy special software and equipment that did not work across all devices.”

Melissa W.

Hospital administrator

“It's not the most suitable for my nonprofit needs, as it's definitely built more for commerce and the administration can be a bit tricky for volunteers.”

Ginger C.

Development Senior Manager

“Endless updates that take a lot of time, often fail and are unable to be skipped while a client is standing waiting in front of you”

Angela W.

Owner

Cons

“I contacted Shift4 to cancel my account and, after spending approximately one hour on hold, was told I had two choices: cancel immediately and pay a $1,000 early termination fee, or remain under contract for another 10 months.”

Mike M.

Owner

“Within only a few hours, I received approximately 300 fraudulent card-testing attempts, forcing me to disable processing again.”

Mike M.

Owner

“After 40 years of delivering food trying to change and have third company handling my delivery need, Barely started with skytab, at the same time with chownow to handle my delivery’s customers and found out that these two doesn’t work together, hoping they start soon”

Shahram B.

Manager