getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Live Chat Software - Page 13

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

365 software options

Square Messages logo

Messaging system to consolidate all customer communication

learn more
Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so
you can build better relationships.

Read more about Square Messages

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Applozic logo

Healthcare, e-learning, online retail, travel and leisure

learn more
Applozic enables real time messaging across any device pr platform with easy to integrate mobile native SDK

Read more about Applozic

Users also considered
Velaro logo

Driving business success through every conversation.

learn more
Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

Read more about Velaro

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
LiveOps logo

On-Demand Customer Service and Support Solutions

learn more
A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.

Read more about LiveOps

Users also considered
WideBot logo

MENA’s leading Arabic conversational AI platform.

learn more
WideBot helps businesses leverage AI technology to build, deploy and manage chatbots.

Read more about WideBot

Users also considered
ClickDesk logo

Live chat for customer support

learn more
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Read more about ClickDesk

Users also considered
IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

learn more
IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

Read more about IMsupporting

Users also considered
Zendesk Sunshine logo

Innovative and creative messaging platform.

learn more
Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

Read more about Zendesk Sunshine

Users also considered
insmartbot logo

Serve your customers on all channels with AI.

learn more
Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered
Cheetah Digital logo

Enterprise Multi-channel Campaign Management

learn more
With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered
Bontact logo

Multi-channel customer communication platform

learn more
Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool.

Read more about Bontact

Users also considered
AgentX logo

Make AI Work For You

learn more
1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

Read more about AgentX

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
Infobot logo
(0)

AI-enabled chatbot for customer support management

learn more
InfoBot is a no-code AI-enabled chatbot that caters to professional industries, providing accurate information with setup and customization options.

Read more about Infobot

Users also considered
Zence Commerce logo
(0)

Digital commerce solution for optimizing shopping via chat

learn more
Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

Read more about Zence Commerce

Users also considered
HGS Agent X logo
(0)

Contact Center AI

learn more
HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered
Decode logo
(0)

Unified Emotion AI & Consumer Insights Platform

learn more
Validate your campaigns with responses that are unbiased and backed by emotional insights.

Read more about Decode

Users also considered
Anantya.ai logo
(0)

Cloud-based live chat and communication management software

learn more
Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

Read more about Anantya.ai

Users also considered
Kundo logo
(0)

Customer service management system

learn more
Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
Falkon Chat logo
(0)

AI omnichannel live chat for support, sales, and Compliance

learn more
Falkon Chat is a secure AI-powered live chat platform that helps businesses engage website visitors in real time, automate support with generative AI, and stay compliant. It centralizes conversations, improves response times, boosts conversions, and provides enterprise-grade security for industries.

Read more about Falkon Chat

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
Crescochat logo
(0)

Live chat software for communicating with clients

learn more
CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

Read more about Crescochat

Users also considered
Softservv logo
(0)

Live chat solution

learn more
SoftServv provides a WhatsApp Business API platform that integrates with internal software systems in approximately five minutes. The service enables businesses to automate customer communications through features like real-time notifications, custom chatbots, and marketing campaigns. SoftServv supports various media formats and includes comprehensive API documentation for popular programming languages.

Read more about Softservv

Users also considered