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Zendesk Sunshine
5
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative and creative messaging platform.
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Zendesk Sunshine - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Zendesk Sunshine overview
What is Zendesk Sunshine?
Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.
With Sunshine, companies are able to create dynamic experiences that guide users toward self-service or expert assistance, depending on their need. Sunshine connects with your business systems so agents and customers can get the right information right away.
Zendesk Sunshine’s user interface
Zendesk Sunshine reviews
Overall rating
3.0
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.50/10
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Zendesk Sunshine's key features
Most critical features, based on insights from Zendesk Sunshine users:
All Zendesk Sunshine features
Features rating:
Zendesk Sunshine alternatives
Zendesk Sunshine
Starting from
495
Per month
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Starting from
20
/user
Per month
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Starting from
19
Per month
Tidio
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Zendesk Sunshine pricing
Value for money rating:
Starting from
495
Per month
Flat Rate
User opinions about Zendesk Sunshine price and value
Value for money rating:
Zendesk Sunshine integrations (5)
Top integrations
Zendesk Sunshine support options
Typical customers
Platforms supported
Support options