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LiveOps Logo

On-Demand Customer Service and Support Solutions

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LiveOps - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

LiveOps overview

What is LiveOps?

LiveOps gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards.

Built on this platform and integrated in the same easy-to-use multichannel agent desktop is a comprehensive suite of LiveOps Applications developed to optimize your contact center performance and enhance your customer experience.

Starting price

95

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LiveOps’s user interface

Ease of use rating:

LiveOps reviews

Overall rating

3.7

/5

6

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.50/10
Rating distribution

5

4

3

2

1

3

0

2

0

1

LiveOps's key features

Most critical features, based on insights from LiveOps users:

Call logging
Queue management
Call routing
Call scripting
Call recording
IVR

All LiveOps features

Features rating:

API
Automatic call distribution
Call center management
Call logging
Call recording
Call routing
Call scripting
Chat/Messaging
CRM
IVR
On-Demand recording
Predictive dialer
Queue management
Recording
Scheduled recording

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LiveOps pricing

Value for money rating:

Starting from

95

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about LiveOps price and value

Value for money rating:

LiveOps integrations (4)

LiveOps support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support

Training options

Videos

LiveOps FAQs

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