avanta - 2026 Pricing, Features, Reviews & Alternatives

avanta is a specialized B2B commerce platform for industrial companies, manufacturers, importers and wholesalers. Developed specifically for B2B e-commerce, avanta provides extensive standard functionality for complex digital sales, service and after-sales processes. Individual requirements can largely be implemented through configuration and flexibly extended where necessary.

The platform combines B2B e-commerce, AI Sales & Service and Agentic Commerce. In addition to B2B shops and customer portals, avanta enables AI-powered sales and service processes - from the AI Chatbot to individual AI applications - and supports commerce through AI agents.

With its high integration capability, avanta can be integrated into existing ERP and enterprise system landscapes, making use of existing data and business processes.

The architecture of the platform is based on an enterprise resource planning first approach that makes pricing structures, business conditions, logic rules and workflows digitally accessible. The system connects enterprise resource planning, product information management and customer relationship management systems to form a unified digital ecosystem. The digital sales and service platforms handle complex requirements and support customer portals, spare parts platforms and order automation systems.

The artificial intelligence capabilities optimize sales and service processes with AI assisted product consultation, automated inquiry processing, quotation support and knowledge management for sales teams. The platform utilizes AI technologies such as large language models, retrieval augmented generation and vector databases to enable intelligent automation. Cross-system process automation is implemented with workflow automation technology based on n eight n.

The solution incorporates avanta, a proprietary B2B e-commerce and AI offering developed for companies with complex sales structures. It provides over one thousand specialized B2B functions tailored for industrial and commercial requirements. The integration framework ensures that master data, pricing logic, inventory information and business rules flow seamlessly from core systems to customer-facing digital platforms. The platform also supports international and multi-site deployments, accommodating varied sales channels and service requirements across different regions and business units.