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B2B Wave

B2B eCommerce Solution to Receive & Process B2B Orders Fast

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B2B Wave Pricing, Features, Reviews and Alternatives

B2B Wave product overview

Price starts from

$

160

/momonth
Per Feature

What is B2B Wave?

B2B Wave is a B2B eCommerce solution designed for wholesale distributors, manufacturers, and dropshipping suppliers. The cloud-based platform lets you accept orders and reorders, create an online product catalog, add multiple price lists, manage customers, and sync your accounting and inventory systems. You can also use Zapier to integrate with 2000+ tools as well as build custom integrations using their full-fledged API.

Key benefits of using B2B Wave

  • Products can be imported and organised into categories and subcategories, and users can add descriptions, images, and supporting documents in multiple formats.

  • Multiple price lists can be set for different customer groups, and users can also define specific pricing for individual customers, as well as manage VAT/sales tax rules and create a range of discount types.

  • Custom PDF product catalogs can be generated and saved, with users able to filter which products appear.

  • The customer portal can be branded with company logos and colours, and custom pages can be created for news, terms & conditions, or other information. Customers can login from any device to browse and search categories and products.

  • Featured products and promotions can be displayed on the homepage and category pages, and banners can also be added with links to specific product, category, or offer pages.

  • Category and product privacy settings are available to allow admin users to control which product categories and products are displayed to each customer.

  • Reports are automatically generated to give users insight into their sales activity, including orders per customer, per month, and per product.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Documentation
    Live Online

    B2B Wave pricing information

    Value for money

    4.9

    /5

    17

    Price starts from

    $

    160

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    B2B Wave features

    Functionality

    4.8

    /5

    17
    Total Features46 3 categories

    Most valued features by users

    API
    Third Party Integrations
    Customizable Branding
    Activity Dashboard
    Reporting/Analytics
    Content Management
    Reporting & Statistics
    Data Import/Export

    Functionality contenders

    B2B Wave users reviews

    Overall rating

    5.0

    /5

    17

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    17

    0

    0

    0

    0

    Pros
    Ease of use for customers as well as administrators. The team and B2B is very helpful and were happy to customise software to meet our requirements.

    CP

    Con P.

    The product is relatively intuitive to set up and use; the integration with QuickBooks worked seamlessly. The support has been superb.

    MM

    MELANIE M.

    This platform is so easy to use and has given us a super professional website with customer specific pricing, this is the best thing about the software for us.

    CB

    Cherry B.

    Cons
    The only bad thing is being charged per 1,000 SKU's restricts you wanting to put too much on there, possibly restricting sales.

    CA

    Charlie A.

    Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software.

    AR

    Anonymous Reviewer

    Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

    MM

    Michael M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Ordering Portal

    Reviewed 3 years ago

    Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

    Pros

    Easy to use Good API Great Support Fast!

    Cons

    Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Spot On

    Reviewed 3 years ago

    Without a doubt we are helping B2B Wave to evole this platform as other users are. They are very responsive and supportive which I can only commend to anyone considering using B2B Wave. The help desk is exceptional and very patient with good clear explanations on how to use an area or expand what we can do with an area. Their help provides an on going training and understanding of what the system can do to help our business grow. And all this promptly and with a smile!

    Pros

    As a smaller specialist distributor we found the ease of use and efficiency of up loading products to be spot on. Using B2B Wave allows us to create a very professional presentation for our retail customers and consumers alike. The B2B section is very easy for our retailers to use and ticks every box we were looking for: real time updated stock levels, easy ordering for the retailer, ability to advise the retailer that carraige will be charged where appropriate, ability for us to add stock to retailer orders on their behave and a suberb serach engine for example

    Cons

    There are some extra sections that we would like on this system but thats not been an issue to date - as we've asked B2B Wave can we do 'xyz' they have found solutions or created solutions for us.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    This has to be one of the best systems on the market and it's simple and easy to set up and use.

    Reviewed 4 years ago

    Without B2B Wave I wouldnt have an online business. My customers can purchase my products 24/7 and pay instantly as well as having full control over how and when their products are dispatched. Set up an API to connect B2B Wave to warehousing and delivery to make one perfect ly connected system.

    Pros

    Wholesale e-commerce sales are simple and easy to achieve and my customers love its accessibility and find it great to use. Multiple price lists in different currencies are easy to set up and each product can have as much or as little details as required. Attached payment gateway (WorldPay or PayPal) are perfect for growth of online sales. The system has loads of little addons that make this system perfect for any business looking to wholesale online from 1 to 1000+ products. Having used other more expensive systems like TradeGecko this is without a doubt the best system I have used in a long time. Customer support is great and it's the first time any company has acted on suggestions made by their customers. The system continues to grow and just gets better.

    Cons

    Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

    Vendor response

    Thank you so much for your kind words. We deeply value our customer feedback¿ we are already working on some new exciting features that will enhance your experience with our software. We are looking forward to helping your flourish and grow more!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product; great support

    Reviewed a year ago

    We chose B2B Wave after an extensive search. We needed a system that would allow us to place orders for those customers who are used to that level of personalized service and that would allow other customers to be more self-sufficient. B2B had most of the features we were looking for. The sales and support teams were terrific at helping us understand what B2B could and could not do and at adding...

    Pros

    Ease of set up Honest information and really strong support

    Cons

    Some of the functionality doesn't match our business requirements but our business is quirky and the support team is helping

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Without B2B Wave we wouldn't be where we are now. We've increased our monthly turn over by 1200%!

    Reviewed 4 years ago

    The team is always very goof at B2B Wave. I don't even have to report a bug to them, the minute something goes wrong they are notified immediately and working on it straight away. It does everything you need plus more!

    Pros

    Easy to Use! Extremely Versatile! Super Fast! Fantastic Support! Cheap Monthly Price! Cant be beaten!

    Cons

    No cons were added to this review

    Vendor response

    Thank you very much Ryan! It's been a pleasure working with you. Remaining flexible for accommodating our customers needs, has been a priority for us from day one. We look forward to helping grow even more.

    B2B Wave FAQs and common questions

    B2B Wave has the following pricing plans:
    Starting from: $160.00/month
    Pricing model: Subscription
    Free Trial: Available


    B2B Wave has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    B2B Wave supports the following languages:
    English, Spanish, Dutch, French, Portuguese, German


    B2B Wave supports the following devices:
    Android


    Yes, B2B Wave has an API available for use.


    B2B Wave integrates with the following applications:
    Authorize.net, PayPal, Zoho CRM, Zapier, FreshBooks, Square Payments, Stripe, QuickBooks Online, Xero, Shopify


    B2B Wave offers the following support options:
    Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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