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B2B Wave Logo
B2B Wave
5.0
(25)

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B2B eCommerce Solution to Receive & Process B2B Orders Fast

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(6)

B2B Wave Pricing, Features, Reviews and Alternatives

B2B Wave product overview

What is B2B Wave?

B2B Wave is a user-friendly B2B eCommerce software for businesses looking to branch out online. Our cloud-based platform lets you accept orders, create online product catalogs, add price lists, manage customers, set customer privacy groups, add sales reps, and monitor your business's performance. With a focus on facilitating your daily workflow, B2B Wave seamlessly syncs with your accounting, inventory, shipping, and payment systems. Our solution is also available as a mobile app (Android/iOS) to allow multi-channel ordering.

Key benefits of using B2B Wave

  • Products can be imported and organised into categories and subcategories, and users can add descriptions, images, and supporting documents in multiple formats.

  • Multiple price lists can be set for different customer groups, and users can also define specific pricing for individual customers, as well as manage VAT/sales tax rules and create a range of discount types.

  • Custom PDF product catalogs can be generated and saved, with users able to filter which products appear.

  • The customer portal can be branded with company logos and colours, and custom pages can be created for news, terms & conditions, or other information. Customers can login from any device to browse and search categories and products.

  • Featured products and promotions can be displayed on the homepage and category pages, and banners can also be added with links to specific product, category, or offer pages.

  • Category and product privacy settings are available to allow admin users to control which product categories and products are displayed to each customer.

  • Reports are automatically generated to give users insight into their sales activity, including orders per customer, per month, and per product.

  • Easy integration with your accounting, inventory, shipping, and payment systems.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Documentation
    Live Online

    B2B Wave pricing information

    Value for money

    4.9

    /5

    25

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    B2B Wave features

    Functionality

    4.8

    /5

    25

    Total features

    46

    3 categories

    Most valued features by users

    Third Party Integrations
    API
    Customizable Branding
    Activity Dashboard
    Content Management
    Reporting & Statistics
    Reporting/Analytics
    Data Import/Export

    Functionality contenders

    B2B Wave users reviews

    Overall Rating

    5.0

    /5

    25

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.8/10
    Rating distribution

    5

    4

    3

    2

    1

    24

    1

    0

    0

    0

    Pros
    The product is relatively intuitive to set up and use; the integration with QuickBooks worked seamlessly. The support has been superb.
    The help desk is exceptional and very patient with good clear explanations on how to use an area or expand what we can do with an area.
    Ease of use for customers as well as administrators. The team and B2B is very helpful and were happy to customise software to meet our requirements.
    Cons
    The only bad thing is being charged per 1,000 SKU's restricts you wanting to put too much on there, possibly restricting sales.
    Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software.
    Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

    Overall rating contenders

    AR
    AvatarImg

    Verified reviewer

    Wholesale, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Ordering Portal

    Reviewed 4 years ago

    Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

    Pros

    Easy to use Good API Great Support Fast!

    Cons

    Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

    CG
    AvatarImg

    Carmen G.

    Luxury Goods & Jewelry, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Absolutely would recommend this company to any B2B business!!

    Reviewed 20 days ago

    A great company and tech that recognized my specific needs as a wholesaler and surpassed my expectations!

    Pros

    We just did a complete overhaul to redo my website and it has been a great experience. We are in the wholesale world and it works great to let my customers apply for access to the site and shop with ease. The changes I requested to the site as well as the invoices were done within a week, which is unbelievable. Absolutely love this company and their product.

    Cons

    I wish there was a bulk change option. Otherwise this is a great platform.

    RP
    AvatarImg

    Ryan Patrick S.

    Wholesale, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    B2B Wave review

    Reviewed 17 days ago
    Pros

    Customer service. quick and really helpful. It is the main reason why I would recommend this app. Your people.

    Cons

    Not always user friendly. We have multiple customers with different discount per products and categories and it is hard to input the discounts. On customer pages, they see the MSRP but dont see their discount until they check their cart out. trying to figure the best way to work this with your team as I am writing this. again really helpful customer support.

    RC
    AvatarImg

    Ruth C.

    Wholesale, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Spot On

    Reviewed 4 years ago

    Without a doubt we are helping B2B Wave to evole this platform as other users are. They are very responsive and supportive which I can only commend to anyone considering using B2B Wave. The help desk is exceptional and very patient with good clear explanations on how to use an area or expand what we can do with an area. Their help provides an on going training and understanding of what the system can do to help our business grow. And all this promptly and with a smile!

    Pros

    As a smaller specialist distributor we found the ease of use and efficiency of up loading products to be spot on. Using B2B Wave allows us to create a very professional presentation for our retail customers and consumers alike. The B2B section is very easy for our retailers to use and ticks every box we were looking for: real time updated stock levels, easy ordering for the retailer, ability to advise the retailer that carraige will be charged where appropriate, ability for us to add stock to retailer orders on their behave and a suberb serach engine for example

    Cons

    There are some extra sections that we would like on this system but thats not been an issue to date - as we've asked B2B Wave can we do 'xyz' they have found solutions or created solutions for us.

    MM
    AvatarImg

    Michael M.

    Wholesale, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    This has to be one of the best systems on the market and it's simple and easy to set up and use.

    Reviewed 5 years ago

    Without B2B Wave I wouldnt have an online business. My customers can purchase my products 24/7 and pay instantly as well as having full control over how and when their products are dispatched. Set up an API to connect B2B Wave to warehousing and delivery to make one perfect ly connected system.

    Pros

    Wholesale e-commerce sales are simple and easy to achieve and my customers love its accessibility and find it great to use. Multiple price lists in different currencies are easy to set up and each product can have as much or as little details as required. Attached payment gateway (WorldPay or PayPal) are perfect for growth of online sales. The system has loads of little addons that make this system perfect for any business looking to wholesale online from 1 to 1000+ products. Having used other more expensive systems like TradeGecko this is without a doubt the best system I have used in a long time. Customer support is great and it's the first time any company has acted on suggestions made by their customers. The system continues to grow and just gets better.

    Cons

    Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

    Vendor response

    Thank you so much for your kind words. We deeply value our customer feedback¿ we are already working on some new exciting features that will enhance your experience with our software. We are looking forward to helping your flourish and grow more!

    B2B Wave FAQs

    Q. What type of pricing plans does B2B Wave offer?

    B2B Wave has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of B2B Wave?

    B2B Wave has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    See alternatives

    Q. What languages does B2B Wave support?

    B2B Wave supports the following languages:
    English, Spanish, Dutch, French, Portuguese, German

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    Q. Does B2B Wave support mobile devices?

    B2B Wave supports the following devices:
    Android, iPad, iPhone

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    Q. Does B2B Wave offer an API?

    Yes, B2B Wave has an API available for use.

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    Q. What other apps does B2B Wave integrate with?

    B2B Wave integrates with the following applications:
    Authorize.Net, PayPal, Zoho CRM, Zapier, Avalara, Square Payments, Stripe, ShipStation, Quickbooks Online, Xero, Shopify

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    Q. What level of support does B2B Wave offer?

    B2B Wave offers the following support options:
    Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

    See alternatives

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