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Awesome Support
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Best WordPress helpdesk plugin
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Awesome Support - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Awesome Support overview
What is Awesome Support?
If you are a business looking to provide customer support through your website, and looking for a customer service ticketing system that will meet all your business needs, Awesome Support is for you. Awesome Support is the best ticketing system for WordPress with 100s of advanced features. Most of the features cater to user needs, making it the best support plugin and unique among other WordPress plugins. With 50+ plugins and 100+ features, Awesome Support has proven to be the best ticket system plugin for WordPress. It also allows you to receive support requests from your contacts, and when integrated with Jetpack CRM, you can view your contact's support history on the CRM pages.
Awesome Support’s user interface
Awesome Support reviews
Overall rating
3.7
/5
3
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.67/10
5
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1
2
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Awesome Support's key features
Most critical features, based on insights from Awesome Support users:
All Awesome Support features
Features rating:
Awesome Support alternatives
Awesome Support
Starting from
149
Per year
Zendesk Suite
Starting from
39
/user
Per month
Milvus
Starting from
25
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Awesome Support pricing
Value for money rating:
Starting from
149
Per year
Per Feature
User opinions about Awesome Support price and value
Value for money rating:
Awesome Support integrations (1)
Integrations rated by users
We looked at 3 user reviews to identify which products are mentioned as Awesome Support integrations and how users feel about them.
Integration rating: 5.0 (1)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Awesome Support support options
Typical customers
Platforms supported
Support options
Training options