bflow Solutions - 2026 Pricing, Features, Reviews & Alternatives

BFLOW® gives DME, HME, sleep lab, Pharmacy and homecare businesses everything they need to run the operation in one easy-to-use, cloud-based package. There are no tiers and no gated features. Every customer gets the full platform.

Intake patients and referrals, verify eligibility, build and submit clean claims, and bill any payer in the U.S. through integrated clearinghouse connectivity, with paper claims when a payer requires them. Deliver with BFLOW® Mobile, capturing proof of delivery and signatures in the field. Payments post automatically from 835 ERAs, so A/R stays current without manual entry.

BFLOW® is built AI-native. BFLOW Ask lets you query your billing and operations data in plain English instead of building reports. AI fax intake automatically splits multi-patient incoming faxes into individual patient records. Integrated fax, inventory, point of sale, patient payments, and in-claim calling with recording keep the whole workflow in one place.

AI agents do the legwork, too. AI voice agents call payers to check claim status and benefits and call patients to confirm resupply, with every call recorded and saved to the patient record. An agentic intake system drafts patients and orders from incoming documents and hands anything uncertain to a person. Payer contract and enrollment checklists track every setup step, so you always know what is waiting on your team and what is waiting on the payer.

For providers who want to hand off the back office, BFLOW also offers optional managed revenue cycle management on the same platform.

BFLOW has served DME providers since 2012, and it’s built by the people you talk to. Every request goes straight to the builders, with no ticket queue and no handoffs.

Who uses it (target customers)

DME/HME suppliers, sleep labs, homecare providers, respiratory providers, and community pharmacies billing DME, from single-location startups to multi-branch operations.

Key features to check

Patient intake and records

Eligibility verification

Claims management (837P) and claim scrubbing

Electronic remittance (835 ERA) and automatic payment posting

Billing and invoicing, patient statements, patient payment portal

Delivery management and proof of delivery (BFLOW® Mobile)

Electronic signatures

Inventory management and point of sale

Document management and integrated fax (AI multi-patient fax splitting)

Reporting and analytics (BFLOW Ask natural-language reporting)

Same-or-similar checks

Physician portal for referral and order intake

Accounting integration (QuickBooks)

Payment processing

AI voice agents for payer and patient calls

Agentic intake from fax and uploads

Payer contract and enrollment checklists

Optional managed RCM services