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CardConnect Pricing, Features, Reviews and Alternatives
CardConnect FAQs
Q. Does CardConnect support mobile devices?
Q. What other apps does CardConnect integrate with?
CardConnect product overview
What is CardConnect?
CardConnect is a cloud-based payment processing solution that allows businesses to accept payments in-store and online. It's ideal for any business that needs to accept credit card payments, including restaurants, retailers, small businesses, and nonprofits.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
125
Per month
Other
CardConnect features
Functionality
3.9
/5
30
Total features
14
1 categories
Most valued features by users
Functionality contenders
CardConnect users reviews
Overall Rating
3.9
/5
30
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.81/10
14
9
1
1
5
Julius N.
Overall rating contenders
Julius N.
Verified reviewer
Mental Health Care, 11-50 employees
Used daily for less than 6 months
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At the Chicago Psychoanalytic Institute, we've had to implement a new educational management software and as a result, we needed to register for a merchant account that was applicable to the new software. After further review of the potential merchant accounts, CardConnect was a winner. It acted as gateway to Authorize.Net that provided the best CC processing/transaction fees compared to the other merchants and offers a number of services that benefits the Institute. Overall, the best feature about this software is their customer service from all sides. We were given incredible support through the whole process from the application to going live. The response time was amazing and made it their priority to resolve any issues that you may have as soon as possible.
The only con that I had experienced thus far is that transactions processed online, through our management software, the funding details of the transaction is quite limited when reviewing it on their website; thus, making it quite difficult to record the payment in Quickbooks since the payment needs to be recorded by Customer.
Abaigh V.
Environmental Services, 11-50 employees
Used daily for 1-2 years
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So far it has worked quite well, we have only had a few hiccups along the way.
This software works well with our Estimating/Invoicing software, Aspire, making it a simple conversion.
It takes a long time for our issues to be resolved--customer service is pretty slow. Even calling you will wait on hold for an hour.
Megan M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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Overall, our experience was mediocre. The extra fees ended up turning us off to the service even though it was well integrated with our other systems that we use in our business.
It was relatively easy to use and integrated with our EMR system, so it made it easy to reconcile patient accounts.
We had to key in credit cards and there was a monthly minimum that you had to meet. Many of our clients pay through packages, so they did not make payments monthly. A lot of our clients also pay by check. So we had a few months where we did not meet their monthly minimum. We were assessed extra fees a lot on top of their processing fees and the invoices were very confusing to read in order to determine where the charges came from. There was not a good explanation, so we ultimately stopped using this software in favor of Square.
Emily G.
Fine Art, 11-50 employees
Used daily for 2+ years
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The set up was easy and integrated seamlessly.
The tap feature has only worked twice since we've gotten it.
James C.
Accounting, 1-10 employees
Used daily for 2+ years
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Been pretty good. Ryan Babb, my local rep, goes above and beyond to make sure we are taken care of
Great support. Not to mention we have saved a good bit in processing fees
The pay now portal that I was provided for my website is very glitchy and only works part of the time
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