Brick - 2026 Pricing, Features, Reviews & Alternatives

Brick is an AI native operating system designed for risk decision management within the insurance industry. The platform grants business teams autonomy to build, adjust and audit automated decision workflows without reliance on IT teams. It addresses critical challenges faced by underwriters, claims processors and fraud prevention specialists who rely on manual processes, fragmented data sources and lengthy IT backlogs for risk assessments and policy determinations. Brick delivers a unified system that consolidates decision making across distributed teams with consistent performance and transparency.

The platform operates through three integrated environments that form a comprehensive decision making ecosystem. The Construction environment enables users to build automated workflows using a visual interface that combines intelligent forms, access to seven hundred data sources and AI powered document reading without coding requirements. The Investigation environment provides complete visibility into each decision by tracking the entire process from initial data queries to final determinations with automatic verifications, relationship network analysis and document assessments. The Optimization environment allows teams to monitor outcomes, compare workflow versions, explore improvement opportunities and evolve decision processes based on performance data.

Core functionality includes automated decision pipelines that structure workflows with clear rules and criteria for faster, more consistent and auditable decisions. Intelligent document reading uses AI to extract data and interpret medical reports, policy documents, declarations and other critical content. Real time data cross referencing validates information and enriches analysis by consulting external and internal sources. AI assisted process management enables creation of workflows, forms, reports and dashboards through natural language interactions rather than technical configuration. The platform supports underwriting workflows, claims processing and fraud detection operations. The system operates round the clock on a continuous basis and scales operations without additional headcount.

Native connections to seven hundred data sources are available without complex integration requirements. The document intelligence capability processes unstructured data and handles exceptions that traditional automation systems cannot interpret. The platform maintains complete audit trails for all decisions, creating traceable records from initial input through final determination that support regulatory compliance initiatives. Implementation timelines are measured in days instead of months to facilitate rapid deployment and scaling. The system architecture features enterprise grade security with encryption protocols and compliance frameworks tailored to the insurance sector. Brick standardizes decision making across teams, reduces human error through automation and codifies institutional knowledge into auditable processes. Business teams can focus on complex cases requiring human judgment while the platform handles routine decisions with precision and consistency.