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CareIQ Logo

Run your NDIS business from one platform

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CareIQ - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

CareIQ overview

What is CareIQ?

CareIQ is an all in one care management platform for Australian NDIS, disability and aged care providers. It replaces the usual mix of separate tools, spreadsheets, paper rosters, a stand alone payroll add on, and WhatsApp for family updates, with one system.

Built in SCHADS payroll works out penalties, overtime, sleepovers, broken shifts and allowances straight from the roster, with no separate rate tables to keep up to date. Care Signals reads every clinical note in the background and flags risk such as falls, refused medication or distress, with the exact quoted phrase, a plain English explanation and a specific recommendation attached. Families get real time updates over WhatsApp, and there is a token based family portal that needs no login at all.

NDIS invoicing generates the correct support item codes with a PRODA bulk CSV export, and a Fund Depletion Forecast shows the daily spend rate and a projected depletion date for each participant. The platform is Australian hosted and encrypted, with GPS clock in and out, offline mobile support, and 22 built in reports.

Starting price

6per user /
per month

Alternatives

with better value for money

CareIQ’s user interface

Ease of use rating:

CareIQ reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

CareIQ's key features

Most critical features, based on insights from CareIQ users:

Calendar management
Patient records management
Billing & invoicing

All CareIQ features

Features rating:

Activity dashboard
Automated scheduling
Billing & invoicing
Calendar management
Care plan management
Claims management
Client management
Client portal
Communication management
Compliance management
Document management
Electronic signature
Employee management
Employee portal
Forms management
Home health care management
Invoice management
Mobile access
Mobile alerts
Multi-Location
Patient records management
Payroll management
Real-Time data
Real-Time notifications
Real-Time reporting
Records management
Reminders
Reporting & statistics
Scheduling
Third-Party integrations
Time tracking by client

CareIQ alternatives

CareIQ logo

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6

/user

Per month

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InMyTeam logo
visit website

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Carecenta logo
visit website

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CareIQ pricing

Value for money rating:

Starting from

6

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CareIQ price and value

Value for money rating:

CareIQ integrations (0)

Integrations rated by users

We looked at 1 user reviews to identify which products are mentioned as CareIQ integrations and how users feel about them.

Integration rating: 5.0 (1)

It'll be a feature for us in the future, but not right now.

TH

Trevor H.

Tech Support

CareIQ support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
In Person
Live Online

CareIQ FAQs

Q. Who are the typical users of CareIQ?

CareIQ has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does CareIQ support mobile devices?

CareIQ supports the following devices:
Android, iPhone, iPad


Q. What level of support does CareIQ offer?

CareIQ offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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