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CareMessage Logo

Cloud-based patient engagement platform

Table of Contents

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CareMessage - 2026 Pricing, Features, Reviews & Alternatives

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CareMessage overview

What is CareMessage?

CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Designed specifically for safety-net organizations committed to advancing health equity, the CareMessage platform leverages an integrated ecosystem, data analytics, precision messaging, and human touch to eliminate barriers in communication at key points in the patient journey.

The platform delivers proven results in increasing access to care, improving clinical outcomes, and addressing social drivers of health. CareMessage's end-to-end lifecycle messaging increases the number of patients seen each year, while its data-powered patient segmentation and precision engagement improve key quality measures. The flexible solutions scale screening, resource awareness, and support for non-healthcare needs, all within an easy-to-use application that adapts to organizational workflows.

With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The organization collaborates with Federally Qualified Health Centers, Free and Charitable Clinics, Tribal Health Organizations, Primary Care Associations & Networks, and National Organizations committed to advancing health equity nationwide. CareMessage's nonprofit model allows it to reinvest revenue into continued impact, including the establishment of a $22M Impact Fund to support safety-net healthcare organizations.

Key benefits of using CareMessage

  • Helps safety-net organizations increase access to care, improve clinical outcomes, and address social drivers of health to advance health equity
  • Integrated ecosystem works with all major EHRs and data systems for seamless interoperability
  • Data-driven precision messaging delivers personalized, automated conversations to patients
  • Over 20 million patients reached since 2013, making it the largest patient engagement platform for low-income populations
  • Nonprofit model reinvests revenue into expanding impact and improving health equity
  • Starting price


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    CareMessage’s user interface

    Ease of use rating:

    CareMessage reviews

    Overall rating

    4.9

    /5

    11

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.73/10
    Rating distribution

    5

    4

    3

    2

    1

    10

    1

    0

    0

    0

    Pros
    “Customer service is an important aspect of this positive experience. I look forward to working with the Care message team to improve, engage & enhance patient care that is meaningful & fulfilling.”
    AS

    Anu S.

    Reports Analyst and Nextgen Applications Support Specialist

    “It's been an amazing partnership with Care message team & hope to continue to work with them to im[prove & empower patient care.”
    AS

    Anu S.

    Reports Analyst and Nextgen Applications Support Specialist

    “My experience with Care message application & the Amazing team to work with.”
    AS

    Anu S.

    Reports Analyst and Nextgen Applications Support Specialist

    Cons
    “Some of the corrective features are limited for supervisors.”
    CG

    Cristela G.

    Clinical Operations Director

    “The Programs feature is something we have yet to employ, in part due to hesitancy around the frequency of messages and the inability to adjust the frequency.”
    BD

    Bella D.

    Population Health Specialist

    “The second problem we solved was communicating directly with our patients.”
    AD

    Alexander D.

    Director of MIS

    Who uses CareMessage?

    Based on 11 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Hospital & Health Care
    Information Technology and Services
    Medical Practice

    Use cases

    Patient Engagement
    Patient Management
    Healthcare CRM
    Appointment Reminder
    Workflow Management

    CareMessage's key features

    Most critical features, based on insights from CareMessage users:

    Campaign management
    Messaging
    HIPAA compliant
    Appointment scheduling
    Appointment management
    Multi-Language

    All CareMessage features

    Features rating:

    Third-Party integrations
    Surveys & feedback
    Reporting/Analytics
    Patient scheduling
    Patient engagement
    Multi-Location
    Mobile access
    Communication management
    Workflow management
    Customizable reports
    Activity dashboard
    Alerts/Notifications
    API
    SMS messaging
    Audience targeting
    Reporting & statistics
    Reminders
    Referral tracking
    Records management
    Real-Time monitoring
    Real-Time analytics
    Automated scheduling
    Patient records management
    Patient questionnaires
    Patient monitoring
    Patient management
    Broadcast messaging
    Patient education
    Patient communications
    Online scheduling
    No-Show tracking
    Chat/Messaging
    Multi-Channel communication
    Monitoring
    Client management
    Compliance management
    Contact database
    Confirmations/Reminders

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    CareMessage pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about CareMessage price and value

    Value for money rating:

    To see what individual users think of CareMessage's price and value, check out the review snippets below.

    “Customer service is an important aspect of this positive experience. I look forward to working with the Care message team to improve, engage & enhance patient care that is meaningful & fulfilling.”
    AS

    Anu S.

    Reports Analyst and Nextgen Applications Support Specialist

    “It's been an amazing partnership with Care message team & hope to continue to work with them to im[prove & empower patient care.”
    AS

    Anu S.

    Reports Analyst and Nextgen Applications Support Specialist

    CareMessage integrations (4)

    Integrations rated by users

    We looked at 11 user reviews to identify which products are mentioned as CareMessage integrations and how users feel about them.

    Integration rating: 3.0 (1)

    For ease of use, not manual staff transition of patients into Care Message.

    MB

    Mikala B.

    COO

    Other top integrations

    CareMessage support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    CareMessage FAQs

    Q. What type of pricing plans does CareMessage offer?

    CareMessage has the following pricing plans:
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of CareMessage?

    CareMessage has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does CareMessage support?

    CareMessage supports the following languages:
    English, Arabic, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Slovak, Spanish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does CareMessage offer an API?

    Yes, CareMessage has an API available for use.


    Q. What other apps does CareMessage integrate with?

    CareMessage integrates with the following applications:
    Athena, Epic, eClinicalWorks, Dentrix


    Q. What level of support does CareMessage offer?

    CareMessage offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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