CareOS - 2026 Pricing, Features, Reviews & Alternatives

CareOS is an AI-first care management platform built for UK care providers. Rather than selling a core system and charging separately for each module, CareOS includes recruitment, workforce compliance, scheduling, care delivery, medication, finance and reporting in one subscription.

Five purpose-built workspaces

One platform covers five care settings, each with its own workspace: home care (visits, rostering, eMAR, family updates), supported living (properties, tenancies, shifts, Active Support, MCA/DoLS), care homes (admissions, care charts, clinical monitoring, rotas, payroll), children's homes (placements, daily logs, Reg 44, Annex A, outcomes) and care staffing agencies (shift booking, client portal, timesheets, invoicing).

AI-powered scheduling

SmartRota generates rotas by matching staff on continuity, skills, preferences and travel time, across both home visits and rostered shifts. Matching is explainable, so schedulers can see why a carer was suggested. The system also handles recurring visit patterns, conflict detection, sick-cover suggestions and live GPS tracking.

Medication and safety

A full eMAR chart covers PRN workflows, controlled drug workflows, witness tracking, stock alerts and medication rounds, with AI safety alerts for interactions, overdue doses and adherence.

Compliance and inspection readiness

A live compliance and training matrix shows every staff member's status, with automated alerts on DBS, visa, training and document expiry. Incident workflows, consent tracking, risk assessments and audit logs on every record support CQC and Ofsted readiness. A secure, time-limited inspector portal shares read-only care plans, logs, medication records and compliance evidence during inspections.

Recruitment and workforce

Applicant tracking, automated reference collection, right-to-work verification, onboarding workflows, induction and probation tracking, supervisions and appraisals are handled in the same system as the rota, so a new starter moves from applicant to scheduled carer without re-keying.

Finance and reporting

Invoicing, payroll aggregation, advanced rate rules, holiday pay, travel costs, funder-aware billing, council CSV exports and margin-per-client analysis sit alongside KPI dashboards and a custom report builder.

Portals and mobile

Families can view visit updates, medication records and daily logs in real time and message the care team securely. A native carer app handles schedules, check in/out, notes, observations and medication on the go.

Platform and security

CareOS is UK-hosted and GDPR compliant, with multi-tenant isolation, role-based access control, audit logging and encrypted file storage.

Migration

Switching is handled by the CareOS team at no extra cost, using guided importers with purpose-built adapters for common UK systems plus spreadsheet and document imports with AI extraction. Clients, care plans, assessments, schedules, medication records and staff are mapped and checked record by record, and the outgoing system stays untouched until the provider signs off.