Home Care IT provides a unique software platform for non-medical home care agencies that want to save time and money by efficiently organizing and streamlining essential home care functions in one place. The Home Care IT system is designed specifically for the remote scheduling, and payroll of personal / non-medical caregivers. With a few mouse clicks the home care agency owner or scheduler is able to search their worker database, communicate, schedule, verify, bill, and process payroll all in one secure and easy to use platform.
We have been using HCIT for years and it is a top notch product. Overall we like the ease of the product and the customer service. My reps and his team are available whenever we need them and we never have to wait for our questions to be answered. If we put a request in for an improvement to the system we are heard and we know that the request will happen whether it's immediate or in the near future. I would recommend HCIT to any Home Health Care agency. My reps and his team also keep up to date with state requirements and adjust their software to meet the changing needs/requirements that are set for Home Care Agencies.
We have been using HCIT for years and it is a top notch product. Overall we like the ease of the product and the customer service. My reps and his team are available whenever we need them and we never have to wait for our questions to be answered. If we put a request in for an improvement to the system we are heard and we know that the request will happen whether it's immediate or in the near future. I would recommend HCIT to any Home Health Care agency. My reps and his team also keep up to date with state requirements and adjust their software to meet the changing needs/requirements that are set for Home Care Agencies.
Pros HCIT is user friendly. Most of our employees learned how to use HCIT in one day.
Cons Challenging to use HCIT on your phone--screen isn't easy to use b/c it doesn't fit and you need to scroll too much. When we change rates for employees or clients it changes the history so we can't rely on past data. We would prefer it to only affect new and go forward. If we run a report for the past it will populate with current rates. When we look at history of past aides on client for the purpose of restaffing we would prefer to only see current aides and not former or inactive as it shows too much data and can be confusing.
Response from IT Resources
Thank you for your review, Nicole.
A phone-friendly version is in the works - stay tuned.
Billing history is available in the Billing History Reports and payroll history is available in the Earnings History, viewable through the custom reports.
Good suggestion about the past providers. That has been updated.
Home Care IT is an incredible software that gives you the tools you need to succeed in the Home Care Industry. The team works hard to customize our needs as times change.
Home Care IT is an incredible software that gives you the tools you need to succeed in the Home Care Industry. The team works hard to customize our needs as times change.
Pros I like everything about this software! Specifically, I enjoy the customization and ease of reporting. I am able to pull the data I need with no trouble at all. The fact that this is excel friendly is a plus! I also like the importing for payroll and billing.
Cons I don't have anything that I don't like about this software. The only thing I suggest is having an app for phones and location services for tracking.
User friendly scheduling software for personal care, homemaker and home health aide services
Used daily for 2+ years
Reviewed 2019-02-11
Review Source: Capterra
Home Care IT allows our schedulers to be more efficient in filling new cases than competitors using other products. Thanks to working closely with users, Home Care IT ensures that our billing and payroll functions are fully coordinated with our scheduling, allowing prompt and accurate billing and payroll.
Home Care IT allows our schedulers to be more efficient in filling new cases than competitors using other products. Thanks to working closely with users, Home Care IT ensures that our billing and payroll functions are fully coordinated with our scheduling, allowing prompt and accurate billing and payroll.
Pros Customer service is extremely responsive, having added on many helpful new features over the years. Our schedulers find it significantly more easy to use than other scheduling software. Also, very reasonably priced.
Cons Nothing comes to mind, it is superior to other products we have looked at and used.
I’ve had a great experience with HCIT. Rep is very supportive. If I need a special report, he walks you through it.
Pros User friendly! The more information you put in it, the more you get out of it. Reports featured is amazing. The help desk with this company is there no matter what. No server down time. Best HC software out there.
Cons Absolutely nothing! Once you learn it you can do amazing things. I’ve used a few HC software this is by far the best.
I have a very postie overall experience. Since we adopt this system, we have not had any significant issues.
The system is reliable and user-friendly.
Pros The scheduling features allow office administrators to control and manage field employees effectively.
The system has substantial payroll and billing features. It enables generating accurate billing documentation to many clients.
Cons The reporting options sometimes could be confusing.
Organize and classify workers
Search workers based on specific requirements of workers and clients
Easily match caregivers to clients and schedule remotely
Electronic Visit Verification
Process billing and payroll securely, remotely, and quickly
Cost Effective - Scale as you Grow
FAQs for Home Care IT
Below are some frequently asked questions for Home Care IT.
Q. What type of pricing plans does Home Care IT offer?
Home Care IT has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Home Care IT?
Home Care IT has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Home Care IT support?
Home Care IT supports the following languages:
English
Q. Does Home Care IT support mobile devices?
Home Care IT supports the following devices:
We do not have any information about what devices Home Care IT supports
Q. Does Home Care IT offer an API?
No, Home Care IT does not have an API available.
Q. What other apps does Home Care IT integrate with?
Home Care IT integrates with the following applications:
No information available
Q. What level of support does Home Care IT offer?
Home Care IT offers the following support options:
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