Home Care IT Pricing, Features, Reviews & Comparison of Alternatives

Home Care IT

Perfect Home Care Platform for non-medical operations

5.0/5 (7 reviews)

Home Care IT overview

What is Home Care IT?

Home Care IT provides a unique software platform for non-medical home care agencies that want to save time and money by efficiently organizing and streamlining essential home care functions in one place. The Home Care IT system is designed specifically for the remote scheduling, and payroll of personal / non-medical caregivers. With a few mouse clicks the home care agency owner or scheduler is able to search their worker database, communicate, schedule, verify, bill, and process payroll all in one secure and easy to use platform.
homecare-it.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Home Care IT screenshot: Home Care IT employee databaseHome Care IT screenshot: Home Care IT dashboard

Home Care IT user reviews

Excellent
7

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.9
  5.0
Nicole Arpiarian

Nice Team, Great Product

Used daily for 2+ years
Reviewed 2019-05-14
Review Source: Capterra

We have been using HCIT for years and it is a top notch product. Overall we like the ease of the product and the customer service. My reps and his team are available whenever we need them and we never have to wait for our questions to be answered. If we put a request in for an improvement to the system we are heard and we know that the request will happen whether it's immediate or in the near future. I would recommend HCIT to any Home Health Care agency. My reps and his team also keep up to date with state requirements and adjust their software to meet the changing needs/requirements that are set for Home Care Agencies.

Pros
HCIT is user friendly. Most of our employees learned how to use HCIT in one day.

Cons
Challenging to use HCIT on your phone--screen isn't easy to use b/c it doesn't fit and you need to scroll too much. When we change rates for employees or clients it changes the history so we can't rely on past data. We would prefer it to only affect new and go forward. If we run a report for the past it will populate with current rates. When we look at history of past aides on client for the purpose of restaffing we would prefer to only see current aides and not former or inactive as it shows too much data and can be confusing.

Response from IT Resources


Thank you for your review, Nicole.
A phone-friendly version is in the works - stay tuned.
Billing history is available in the Billing History Reports and payroll history is available in the Earnings History, viewable through the custom reports.
Good suggestion about the past providers. That has been updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Leah Kerr

Home Care IT

Used daily for 2+ years
Reviewed 2019-04-02
Review Source: Capterra

Home Care IT is an incredible software that gives you the tools you need to succeed in the Home Care Industry. The team works hard to customize our needs as times change.

Pros
I like everything about this software! Specifically, I enjoy the customization and ease of reporting. I am able to pull the data I need with no trouble at all. The fact that this is excel friendly is a plus! I also like the importing for payroll and billing.

Cons
I don't have anything that I don't like about this software. The only thing I suggest is having an app for phones and location services for tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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robert schaeffer

User friendly scheduling software for personal care, homemaker and home health aide services

Used daily for 2+ years
Reviewed 2019-02-11
Review Source: Capterra

Home Care IT allows our schedulers to be more efficient in filling new cases than competitors using other products. Thanks to working closely with users, Home Care IT ensures that our billing and payroll functions are fully coordinated with our scheduling, allowing prompt and accurate billing and payroll.

Pros
Customer service is extremely responsive, having added on many helpful new features over the years. Our schedulers find it significantly more easy to use than other scheduling software. Also, very reasonably priced.

Cons
Nothing comes to mind, it is superior to other products we have looked at and used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Patti Leary

Home Care IT Review

Used daily for 2+ years
Reviewed 2019-03-26
Review Source: Capterra

I’ve had a great experience with HCIT. Rep is very supportive. If I need a special report, he walks you through it.

Pros
User friendly! The more information you put in it, the more you get out of it. Reports featured is amazing. The help desk with this company is there no matter what. No server down time. Best HC software out there.

Cons
Absolutely nothing! Once you learn it you can do amazing things. I’ve used a few HC software this is by far the best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Art Kalenjian

Software Review

Used daily for 2+ years
Reviewed 2019-03-27
Review Source: Capterra

I have a very postie overall experience. Since we adopt this system, we have not had any significant issues. The system is reliable and user-friendly.

Pros
The scheduling features allow office administrators to control and manage field employees effectively. The system has substantial payroll and billing features. It enables generating accurate billing documentation to many clients.

Cons
The reporting options sometimes could be confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Home Care IT pricing

Pricing options
Subscription
View Pricing Plans

Contact IT Resources for pricing details.

Home Care IT features

Activity Dashboard
Billing & Invoicing
Charting
Compliance Management
Records Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal

API (135 other apps)
Appointment Management (245 other apps)
Automatic Notifications (161 other apps)
Calendar Management (156 other apps)
Claims Management (174 other apps)
Client Portal (143 other apps)
Customizable Reporting (141 other apps)
Document Management (161 other apps)
HIPAA Compliance (265 other apps)
Third Party Integration (137 other apps)
Workflow Management (160 other apps)

Additional information for Home Care IT

Key features of Home Care IT

  • Care Plan Management
  • Caregiver Management
  • Checklists
  • Electronic Signature
  • Electronic Visit Verification
  • Employee Tracking
  • Field Communication
  • For Non-Medical Care
  • Geopositioning
  • Insurance Management
  • Patient Intake
  • Visit Verification
View All Features

Benefits

Organize and classify workers
Search workers based on specific requirements of workers and clients
Easily match caregivers to clients and schedule remotely
Electronic Visit Verification
Process billing and payroll securely, remotely, and quickly
Cost Effective - Scale as you Grow