App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ChatGPT
5
242
4
95
3
15
2
8
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify conversations through human-like AI.
Table of Contents
ChatGPT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
ChatGPT overview
Based on 376 verified user reviews
What is ChatGPT?
ChatGPT is a chatbot solution with key features that include natural language processing, content generation, text editing, language detection, data extraction, and more.
Who uses ChatGPT?
Reviews for ChatGPT come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (7%), and Marketing and Advertising (5%). The most frequent use case for ChatGPT cited by reviewers is as an AI writing assistant (66% of reviewers).
What do users say about ChatGPT pricing?
Some users say ChatGPT offers good value for money, especially appreciating the free version for basic needs, while some reviewers feel subscription fees are high, advanced features are paywalled, and usage limits can be restrictive.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Idea Generation and Brainstorming
Content Creation
Image Generation
Frequent errors and glitches
Cost and feature limitations
ChatGPT’s user interface
ChatGPT review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.5
Ease of use
4.7
Customer support
4.0
Reviews sentiment
What do users say about ChatGPT?
Users think ChatGPT is a versatile tool for answering questions, generating ideas, and assisting with writing, research, and content creation. They find it easy to use, helpful for brainstorming, and efficient at automating routine tasks, which saves them time and streamlines workflows. Many appreciate its conversational abilities and quick, detailed responses across a wide range of topics.
They report that while responses are usually accurate and helpful, ChatGPT can sometimes provide generic, outdated, or inconsistent answers, especially on niche topics. Some mention limitations with the free version, pricing concerns, and occasional issues with context retention in longer chats.
Select to learn more
Who uses ChatGPT?
Based on 376 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ChatGPT's key features
Most critical features, based on insights from ChatGPT users:
All ChatGPT features
Features rating:
ChatGPT alternatives
ChatGPT
Starting from
20
/user
Per month
Grammarly Business
Starting from
12
/user
Per month
Writesonic
Starting from
10
Per month
Jasper
Starting from
29
Per month
ChatGPT pricing
Pricing plans
Pricing details:
User opinions about ChatGPT price and value
Value for money rating:
To see what individual users think of ChatGPT's price and value, check out the review snippets below.
Shana G.
Safety and Fleet Administrator
Matthias Y.
Student
ChatGPT integrations (1)
Integrations rated by users
We looked at 376 user reviews to identify which products are mentioned as ChatGPT integrations and how users feel about them.
Integration rating: 4.6 (16)
“I can design on canva and it displays in juuno in seconds.”
“muy bien como integra los diseños”
Angel O.
Multimedia Specialist
Integration rating: 5.0 (4)
Integration rating: 4.5 (3)
Integration rating: 5.0 (3)
“I love to upload our content to youtube and just copy/paste the link of the video and it shows up and plays well on my screen via juuno”
Angel O.
Multimedia Specialist
Integration rating: 4.5 (3)
“It allows us to have a shared tracking sheet.”
Gage S.
Financial Aid
Integration rating: 4.5 (2)
“It allows us to make custom, nice communications. Can be a little finnicky to get a hang of, the transfer from Docs to Gmail isn't always perfect, but can be worked around via tables and certain formatting guidelines.”
Gage S.
Financial Aid
ChatGPT support options
Typical customers
Platforms supported
Training options
ChatGPT FAQs
Q. What is ChatGPT used for?
ChatGPT is an artificial intelligence chatbot developed by Anthropic. It is a conversational AI software designed to understand natural language queries and provide human-like responses. ChatGPT can be used for a wide range of applications including customer service, marketing, research, content creation and more. The main features of ChatGPT include its advanced natural language processing capabilities powered by a large language model, the ability to have natural conversations and remember context, and provide detailed explanations. Users can have open-ended discussions with ChatGPT on a wide range of topics, pose follow-up questions, and the chatbot will attempt to answer coherently based on the information it's been trained on. Some key technical details about ChatGPT include that it is built on Anthropic's Constitutional AI approach, which is designed to make AI systems safer and more aligned with human values. The natural language processing model itself has been trained on massive datasets crawled from the internet in order to ingest a broad range of human knowledge and conversations. ChatGPT offers API access to integrate with other applications.
Q. Does ChatGPT support mobile devices?
ChatGPT supports the following devices:
Android, iPhone, iPad