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ContactShip Logo

Cloud AI voice & messaging platform for SMBs

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ContactShip - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

ContactShip overview

What is ContactShip?

ContactShip is a cloud-based AI voice communication platform that automates and scales phone and messaging interactions for small and mid-sized businesses. The platform handles inbound and outbound calls, WhatsApp messaging, and lead qualification without requiring additional staff, making it suited for sales, customer support, and appointment-driven industries. AI-powered voice agents conduct natural conversations, capture caller intent, and route or escalate interactions based on configurable logic.

Core capabilities include automated call handling at unlimited simultaneous capacity, outbound campaign dialing, real-time transcription, CRM integration, and analytics dashboards. WhatsApp automation extends the same conversational logic to messaging channels, allowing businesses to engage leads and customers across voice and text from a single platform. Workflows are configurable without code, enabling teams to define call scripts, escalation rules, and data capture fields to match specific operational needs.

ContactShip targets SMBs in sectors such as real estate, healthcare, retail, and professional services where high call volumes and lead response speed directly affect revenue. By automating routine call handling and follow-up, the platform allows staff to focus on higher-value interactions while maintaining consistent coverage across all inbound and outbound communication channels.

Starting price

49flat rate /
per month

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ContactShip reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

ContactShip's key features

Most critical features, based on insights from ContactShip users:

Activity dashboard
Activity tracking
Administrator access
Agent interface
Agent scheduling and assignment
AI copilot
AI text-to-speech
Alerts/Notifications
API
Auto-Dialer

All ContactShip features

Activity dashboard
Activity tracking
Administrator access
Agent interface
Agent scheduling and assignment
AI copilot
AI text-to-speech
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Autonomous task execution
Callback scheduling
Call center management
Caller id
Call list management
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Campaign management
Chatbot
Chat/Messaging
Collaboration tools
Computer telephony integration
Concurrent calling
Contact database
Contact management
CRM
Cross-system integration
Customer history
Customizable reports
Data import/export
Email
Email management
Generative ai
Inbound screen pop
Interaction tracking
IVR
Live chat
Mobile sms
Monitoring
Multi-Channel communication
Natural language interaction
Performance management
Predictive dialer
Proactive assistance
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Session queuing
Session summary notes
Social
Social media integration
Speech analytics
Third-Party integrations
Voice
Voice mail
Workforce management

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ContactShip pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

49

Per month

Features included:

  • $49 in call credits (~140 min)
  • 3 AI agents & 2 team members
  • 3 outbound numbers & 3 campaigns
  • API access, transcription & call analytics

Pro

150

Per month

Features included:

  • $150 in call credits (~470 min)
  • 7 AI agents & 5 team members
  • 2 WhatsApp channels & 5 campaigns
  • Multilingual agents, webhooks & automations
  • Priority support

Growth

799

Per month

Features included:

  • $799 in call credits (~2,850 min)
  • 10 AI agents & 8 team members
  • 8 WhatsApp channels & 8 campaigns
  • Up to 200,000 contacts
  • Lowest per-minute rate ($0.28/min)

Enterprise

Contact Us

Features included:

  • Volume-based per-minute discounts
  • Dedicated account manager & custom onboarding
  • SLA & advanced support
  • Custom integrations (CRM, PBX/SIP)
  • Enterprise security (SSO) & custom billing

User opinions about ContactShip price and value

Value for money rating:

ContactShip support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Live Online
Videos

ContactShip FAQs

Q. Who are the typical users of ContactShip?

ContactShip has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does ContactShip offer?

ContactShip offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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