dots POS - 2026 Pricing, Features, Reviews & Alternatives

dots POS is a cloud-based point-of-sale system for restaurants and cafes in Saudi Arabia, running on iPad and Android tablets with full offline selling capability and automatic sync on reconnect. The platform consolidates table management, kitchen ticketing per station, split payments, QR menu ordering, pickup and delivery, and ZATCA Phase 1 and 2 e-invoicing compliance into a single system. A multi-branch dashboard, role-based staff permissions, PIN access, close-of-day and hourly sales reports, and a companion mobile app (dots Teams) give operators and managers visibility and control across locations, including remote approval of refunds, discounts, and cash drawer actions via WhatsApp or the dots Teams app.

Beyond the point of sale, dots POS extends into guest engagement and retention. A branded mobile app published on the App Store and Google Play, loyalty cards stored in Apple Wallet and Google Wallet, and WhatsApp marketing campaigns reaching up to 5,000 guests per send allow direct guest communication without third-party delivery app commissions. Table reservations are accepted via WhatsApp, digital menu, or the branded app. A unified inbox consolidates guest messages from WhatsApp, Instagram, Facebook, and TikTok into one view. Stock management covers nested recipes, stocktakes, purchase requests, transfers, and supplier invoice scanning with automatic cost updates.

The Advanced plan adds six AI agents operating on the restaurant's own data. These agents handle guest replies across messaging channels in the guest's language, post-visit satisfaction follow-ups with routing to Google Maps reviews or private feedback, re-engagement of lapsed guests with unused loyalty points, stock level monitoring with days-of-supply tracking, menu item profitability analysis, and natural-language analytics queries that return sales data, branch comparisons, and menu performance as charts, tables, or Excel files. No offer or review reply is sent without owner approval unless explicitly configured otherwise. dots POS is priced from SAR 99 per branch per month and includes a 14-day free trial.