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Ellevo Next Logo

Your next B2B customer service software

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Ellevo Next - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Ellevo Next overview

What is Ellevo Next?

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

It features all the tools to manage customer requests through various channels, like email, Whatsapp, customer service portal and others, as well as classify, approve, automate, distribute and organize backoffice and customer services operations.

Starting price

24.99per user /
per month

Alternatives

with better value for money

Ellevo Next’s user interface

Ease of use rating:

Ellevo Next reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Ellevo Next's key features

Most critical features, based on insights from Ellevo Next users:

Access controls/permissions
Activity dashboard
Alerts/Escalation
API
Automated routing
Customizable branding
Customizable fields
Data import/export
Knowledge base management
Macros/Templated responses

All Ellevo Next features

Access controls/permissions
Activity dashboard
Alerts/Escalation
API
Automated routing
Customizable branding
Customizable fields
Data import/export
Knowledge base management
Macros/Templated responses
Multi-Channel communication
Performance metrics
Prioritization
Real-Time chat
Real-Time notifications
Reporting/Analytics
Self service portal
Service level agreement (sla) management
Surveys & feedback
Third-Party integrations
Ticket management
Workflow management

Ellevo Next alternatives

Ellevo Next logo

Starting from

24.99

/user

Per month

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Features
Value for Money
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Zendesk Suite logo
visit website

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39

/user

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Free version
Ease of Use
Features
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Customer Support
Milvus logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
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Customer Support
Freshdesk logo
visit website

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Ellevo Next pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Next Desk (per agent)

24.99

/user

Per month

Next Desk (per seat)

29.99

Per month

User opinions about Ellevo Next price and value

Value for money rating:

Ellevo Next integrations (2)

Top integrations

Ellevo Next support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Ellevo Next FAQs

Related categories