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ER Express Logo

Virtual queues & intake for hospitals and vets

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ER Express - 2026 Pricing, Features, Reviews & Alternatives

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ER Express overview

What is ER Express?

ER Express is a cloud-based patient registration software that offers a virtual waiting system, digital patient intake process, and provides the ability to create virtual queues. The platform provides wait time transparency and helps healthcare professionals manage patient expectations as well as oversee all patients in one system to automatically optimize the waiting room patient flow.

Administrative staff at healthcare facilities can use ER Express to register, check-in and manage patients at their facility. Available as both cloud-based software and as a hosted solution, ER Express includes a virtual waiting system, which makes it easy for patients to see their place in line before arriving, thus reducing wait times for everyone and increasing satisfaction among patients.

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ER Express’s user interface

Ease of use rating:

ER Express reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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3

2

1

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ER Express's features

Calendar management
Communication management
Dashboard
Electronic signature
Mobile alerts
Online booking
Online scheduling
Patient communications
Patient intake
Patient portal
Patient questionnaires
Pre-Appointment screening
Queue management
Registration management
Reservations management
Scheduling
SMS messaging
Surveys & feedback
Visitor registration
Wait list management
Workflow management

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ER Express support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

ER Express FAQs

Q. Who are the typical users of ER Express?

ER Express has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. Does ER Express offer an API?

No, ER Express does not have an API available.


Q. What level of support does ER Express offer?

ER Express offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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