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eZee Frontdesk Logo

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On-premise hotel management system

(6)

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eZee Frontdesk Pricing, Features, Reviews and Alternatives

eZee Frontdesk FAQs

Q. What type of pricing plans does eZee Frontdesk offer?

eZee Frontdesk has the following pricing plans:
Starting from: ₹1150.00
Pricing model: One Time License, Free
Free Trial: Available


Q. Who are the typical users of eZee Frontdesk?

eZee Frontdesk has the following typical customers:
Mid Size Business, Small Business


Q. Does eZee Frontdesk offer an API?

No, eZee Frontdesk does not have an API available.


Q. What level of support does eZee Frontdesk offer?

eZee Frontdesk offers the following support options:
24/7 (Live rep), Chat

eZee Frontdesk product overview

Price starts from

1150

One-time payment

What is eZee Frontdesk?

eZee FrontDesk is an on-premise hotel management software designed to help businesses handle reservations, room operations, housekeeping, guest engagement, banqueting, and more. The platform is globally accepted as it caters to the needs of vacation rentals, resorts, hotels, motels, and other hospitality businesses.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat

Training options

Live Online
Documentation
In Person
Webinars

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Why am I seeing this?

eZee Frontdesk pricing information

Value for money

4.4

/5

188

Starting from

1150

One-time payment

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

eZee Frontdesk features

Functionality

4.4

/5

188

Total features

23

4 categories

Most valued features by users

Billing & Invoicing
Booking Management
CRM
Dorms
Employee Management
Extended Stay
Financial Management
For Vacation Rentals

Functionality contenders

eZee Frontdesk users reviews

Overall Rating

4.5

/5

188

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10
Rating distribution

5

4

3

2

1

116

53

14

3

2

Pros
Live support team is excellent always help full. Thanks a lot for the live support you guys are very friendly and best customer support team.
It is an out of the box solution that fit very well hotel operations.it helps optimize operations. I have chosen this solution for my client and i am very happy because my clients are satisfied.
The software eZee was good and easy. Mainly the live support was awesome I seriously recommend.
Cons
I have problem checking out guest from system who check out on the same day.
Sometimes I get a lot of error pop-ups that keep coming. Sometimes it takes to many clicks to do something that could / should be in the right click context menu.
The only problem I have is that sometimes, it gets a bit slow sometimes, or rooms automaticly get blocked. That is a bit weird, but eventually they all work again.

Overall rating contenders

SH
AvatarImg

Sochetra H.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I am the implementer of Conical Hat Software at BEST Company and also Ezee Software.

Reviewed 6 years ago

We can get margin when sale this software to Client for Hotel Management.

Pros

Functionality and Features & Quantity is enough to Hotel & Restaurant to control and manage their operation.

Cons

Permission allowance a bit complicate for users and have function that make user eZee to forget and use for a bit long....It make performance slow.

Vendor response

Hello Sochetra, thank you for your review. We are happy that you are quite satisfied with the operations carried out by eZee FrontDesk, and that you're earning good margin on each sale. As far as the permission access is concerned, it is made to make your data more private and secured. In case you are not getting a hang on the operations, you can contact our support team to help you or avail a free product training. Regards, Team eZee.

MR
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Mahbubur Rashid H.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I can write about eZee that it has maximum and support team are really great and very effective

Reviewed 6 years ago

e-mail settings still not match with the field and also it should be customized. The report view should be print both portrait and landscaping orientation. Should be examined that existing good position of all settings remains unchanged before release new sp.

Pros

reporting and both fd and burrp. Especially Front Desk Inventory and all integration. SMS and Email.

Cons

randomly released sp and the good one is missing after installing new sp. It is very much regrated us.

Vendor response

Hello Mahbubur, your concerns are very well noted and our support team will get back to you on the same. The service pack comes up with several new features and enhancements, while existing ones remain as they are. Yet, if you have any concerns then you can contact us on support@ezeetechnosys.com. Regards, Team eZee.

DM
AvatarImg

Delano M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

The software Lags and has bugs but if that could be fixed it would be great

Reviewed 6 years ago

I learnt a lot from software. Making reservation, updating and canceling. IT basically gave me and idea of what the hotel business is all about

Pros

Ability access information with the organization Sharing information is easy over the client server set up

Cons

At times it would freeze and affect the time to which work is done and it doesnt look good when there is guest standing an waiting at the front desk and there are times when some features would not work for example canceling rooms or updating rooms etc.

Vendor response

Hi Delano. Firstly thanks for taking time to rate us. We are sorry for the inconveniences faced by you and we are always up to resolve our customer queries on our 24x7 live support. Also, I would like to inform you that we have released eZee FrontDesk 7.0 which has got a lot of performance improvements. You should contact your account manager for the same. Any further suggestions are always welcome on support@ezeetechnosys.com Regards, Team eZee.

DW
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David W.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The only choice in Hotel Management Software

Reviewed 6 years ago

Go and get it, it’s the best product. You can even trial it Free.

Pros

Fully integrated Modules. We use them all, Front Desk, POS, Centrix (Channel Manager) Excellent 24/7 Support.

Cons

None really. The product and the support is “Rock Solid”. The 3rd party integration processes are a little tedious. In my opinion these should be “plug and play” a part of the base product. I would like to use the cloud version except the price is way more than running a local server version.

Vendor response

Hi, Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We promise you to keep imparting our best services. Keep spreading the word around. Regards, Team eZee

JP
AvatarImg

Julimar P.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We highly recommend the program we have been using it for more than 7 years .

Reviewed 7 years ago
Pros

All the features are excellent and the price is a great asset. The costumer support services are very useful.

Cons

I am not able to customize the reports. Not even registration cards can be costumized without paying extra.

Vendor response

Hi Julimar, Thank you for recommending us. It has been a pleasure serving you since 7 years and continued. For reports, we have 250+ report types to cover each and every business aspect and get desired data. However, they might appear unfamiliar in terms of format to you. But if you go through those existing reports you could find what you are looking for. Moreover, we are open to design customized reports but there is a small charge attached to it. Please do reach us at support@ezeetechnosys.com for more details. Regards, Team eZee.

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