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Sirvoy
5
222
4
67
3
9
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hotel reservation & property management system
Table of Contents
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Sirvoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Sirvoy overview
Based on 301 verified user reviews
What is Sirvoy?
By industry, Sirvoy reviewers are most commonly professionals in hospitality (78%). The most frequent use case for Sirvoy cited by reviewers is hotel management (46% of reviewers).
What do users say about Sirvoy pricing?
Most reviewers indicate that Sirvoy delivers strong value for money, citing affordable pricing, extensive features, and cost savings from no commissions. However, some users feel pricing can be high or express concerns about limited rate management and pricing model changes.
What are the most popular integrations for Sirvoy?
The Sirvoy integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Sirvoy.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Pricing
Hotel Management
Invoicing
Sirvoy’s user interface
Sirvoy review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Sirvoy?
Reviewers appreciate Sirvoy for its responsive and knowledgeable customer support, highlighting the value of live chat and phone assistance available around the clock. They find the software easy to use, with a straightforward setup and intuitive interface that simplifies daily hotel and room management tasks for both experienced and new users. They also note its affordable pricing and useful integration with booking channels and payment processing.
Some mention that reporting options are limited and would like more customization and export features. They report occasional challenges with complex setups, room management flexibility, and payment gateway options, but feel support helps resolve most issues quickly.
Select to learn more
Who uses Sirvoy?
Based on 301 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Sirvoy's key features
Most critical features, based on insights from Sirvoy users:
All Sirvoy features
Features rating:
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Sirvoy pricing
Pricing plans
Pricing details:
User opinions about Sirvoy price and value
Value for money rating:
Of 44 reviews that provide robust commentary on Sirvoy's price and value, mention it in a positive light.
Most reviewers indicate that Sirvoy offers strong value for money, highlighting its affordable pricing, extensive features even at entry-level plans, and cost-effectiveness compared to competitors. They say the software enables savings by consolidating functions and not charging commissions on sales. Some users report that the free trial is useful for evaluating features. Reviewers appreciate the flexibility to adjust rates and the competitive price-to-functionality ratio. However, some users feel the pricing can be somewhat high or that certain rate management features are limited, and a few mention concerns about changes to the pricing model.
, and
Sirvoy integrations (8)
Integrations rated by users
We looked at 301 user reviews to identify which products are mentioned as Sirvoy integrations and how users feel about them.
Integration rating: 4.7 (18)
“Because it was mandatory”
Ina V.
Founder and CEO
Integration rating: 5.0 (2)
“We were only using Google calendar so it was critically important that we could integrate so we didn't miss any existing bookings.”
Mai M.
VP Live Events
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Sirvoy customer support
What do users say about Sirvoy customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Sirvoy customer support.
Widespread user sentiment highlights Sirvoy's customer support as fast, responsive, and available 24/7, even on weekends.
A number of users praise the support team's willingness to go above and beyond, offering personal and effective assistance.
Frequently reported by users, support staff are knowledgeable, approachable, and provide clear, helpful solutions to queries.
Broad user base appreciates how easy it is to contact support, with immediate replies and follow-ups on any issues raised.
Support options
Training options
To see what individual users say about Sirvoy's customer support, check out the review snippets below.
“Of all the management systems we explored, Sirvoy team always responded super fast and personally to all our set up questions. And have done so consistently over the last 6 years since we migrated to them.”
Andrew W.
Owner
“Customer service who are always approachable, helpful and go above and beyond to ensure any queries are answered and available 24 hours a day.”
Danielle K.
Manager
“So far we have to do everything manually, but no other service offers this in Guatemala at the moment.”
Amelia R.
Communications and Customer Service manager
Sirvoy FAQs
Sirvoy has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Sirvoy used for?
Sirvoy Booking System is a cloud-based Hospitality Management System which enables users to receive and manage bookings from multiple channels. The system is designed for small and medium-sized hotels, B&Bs, hostels, guest houses, motels, and lodges. Sirvoy Booking System allows users to embed a booking engine in their website or Facebook page, enabling guests to make bookings at any time. Two-way integrations with other booking channels allow customers to book through TripAdvisor, Booking.com, Expedia, Hostelworld, Agoda, and more. Users can create and categorize multiple room types, manage rates, taxes, and surcharges, set restrictions, block individual rooms or units, and generate discount or coupon codes. Seasonal rates are supported, allowing users to optimize their income throughout the year. Automated emails can be sent out to guests for booking confirmations, check-in, check-out, and more, using customizable SMS and email templates. With Sirvoy Booking System, users can process payments at the time of booking, store credit card details to be processed later, and create invoices and cash receipts. Bookings can be modified and cancelled, and users can schedule housekeeping and cleaning tasks for rooms. Booking PDFs can be printed, and booking information can be exported to other systems.
Q. What level of support does Sirvoy offer?
Sirvoy offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Phone Support, Email/Help Desk
