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Sirvoy Booking System is a cloud-based Hospitality Management System which enables users to receive and manage bookings from multiple channels. The system is designed for small and medium-sized hotels, B&Bs, hostels, guest houses, motels, and lodges.
Typical customers
Platforms supported
Support options
Training options
Starting from
9
Per month
Usage Based
Starting from
40
Per month
Usage Based
Value for money
4.7
/5
249
Starting from
9
Per month
Usage Based
Value for money contenders
Overall Rating
4.7
/5
249
Positive reviews
179
60
8
1
1
Joel K.
Hospitality, 11-50 employees
Used daily for 1-2 years
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I'm happy with Sirvoy, it's makes our job with our hotel working simply from anywhere. We can manage any booking Chanel and the daly operations easy.
First of all, the software is simple, adoptable, and depending on your services you can grow with it. Second, the support is probably the best I ever had on any software. Always answering just a click away, multi language!
So far no cons about this software. Thumbs up!
Joel, hello to you and your team in Sweden. It's always great to hear great feedback like yours so thanks for taking the time out to write it! Our outstanding support is one of the things we are most proud of and we're delighted to hear that you have found it delivers every time. We wish you continued success with your business and look forward to working with you in 2019. Regards, Adele
Marcella L.
Hospitality, 1-10 employees
Used daily for 2+ years
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I do believe that we were one of the very first to use this software. Our property code is only four digits. It gives us away every time. At some point, we as a company trusted the advice of a very enthusiastic, new, property manager. It was apparent almost right away that we had made a mistake. Unfortunately we had invested a ton of time and money in switching gears. Ultimately we had to go back to SIRVOY. Not only did they accept us back, they made it seamless for us to migrate once again without a glitch. We know now that others may come along, but the adage 'if it isn't broken, don't fix it' should be your motto here!
It is refreshing to know that no matter when you pick up the phone, someone WILL answer your call. Even during Covid, they were there for us.
In our opinion, there are no cons. WE have nothing but good to say about Sirvoy.
Hi Marcella, of course we understand that sometimes our clients might feel they've outgrown us and need a change. But there's no greater compliment than when a client leaves us and then comes back again! As sorry as I am to hear you've had all that hassle with the switch, we're truly delighted that you've returned to us and look forward to growing our business with you and for you. Thanks for choosing Sirvoy - again!! Regards, Adele
Phil L.
Farming, self-employed
Used daily for less than 6 months
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We found the web site had a very limited functionality and decided not to proceed
We started with Sirvoy but found the web site to support our farm stay very limited. We found an alternative software and went to cancel our subscription. We found it is impossible to cancel the subscription and obtain the deposit . The minimum deposit is $500.00. We now have over 20 months to continue to run as Sirvoy do not provide refunds. I would be very careful in signing up on the above conditions. Very unhappy in finding out we can obtain a refund.
Hi there Phil! Thanks for your feedback. As I mentioned in my response to your Facebook review, Sirvoy is a subscription based software, payable monthly or annually and there is no minimum deposit required. It seems that you chose to sign up for an annual subscription for which we don't usually provide refunds as stated in our T&C's. We do provide a trial of our software to ensure that clients are...
Mansfield S.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 2+ years
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Service is always available when I need it. It’s fast and they usually answer my query first time. Setup is simple and intuitive and has all the features I need. Guests find item easy and there are no major issues to report.
It would be nice to have some basic things included in the basic plan (such as more than 1 user account). But most of what you need is included. It’s really a very good product overall.
Hi Mansfield. Thanks for this lovely review and I also appreciate your feedback on the basic plan; we always make sure requests like these are noted and act on them whenever we can. Great too, that you are finding support helpful and you have the features you need to help your business succeed. With thanks, Adele
Elizabeth W.
Hospitality, 1-10 employees
Used daily for 2+ years
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Overall, Sirvoy has allowed me to control all facets of my hospitality business. From my computer chair I can handle all administrative and pricing-related tasks. Whenever I run into an issue, I am able to get an almost-immediate reply from customer support who will walk me through any challenges I have faced.
I feel that Sirvoy's standout feature for me has been its customer service. Responses are immediate, and the people I am talking to are clear and concise and understanding of my needs and challenges. I never feel like I am causing an annoyance. Rather, I am always dealing with a very polite person who wants me to succeed with their platform.
At the moment, it is difficult for me to find any major flaws with Sirvoy that I feel the need to list.
Hi Elizabeth, we really appreciate this wonderful feedback. It's so rewarding to hear that we are helping you to manage your work more successfully as this has always been our main goal. I will pass on your kind words to our support team. With thanks, Adele