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Sirvoy Logo

Hotel reservation & property management system

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Sirvoy - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Sirvoy overview

Based on 301 verified user reviews

What is Sirvoy?

By industry, Sirvoy reviewers are most commonly professionals in hospitality (78%). The most frequent use case for Sirvoy cited by reviewers is hotel management (55% of reviewers).

What do users say about Sirvoy pricing?

Most reviewers indicate that Sirvoy delivers strong value for money, citing affordable pricing and extensive features. They appreciate the cost-effectiveness, but some reviewers feel certain pricing aspects and limited customization can be confusing or seem expensive.

What are the most popular integrations for Sirvoy?

The Sirvoy integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Sirvoy.

Starting price

15usage based /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Hotel Management

Phone Support

Booking

Invoicing

Do you work for Sirvoy? Manage this product listing

Sirvoy’s user interface

Ease of use rating:

Sirvoy reviews

Overall rating

4.7

/5

301

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.90/10
Rating distribution

5

4

3

2

1

222

67

9

1

2

Pros
“We've been using them for years and they help us keep track of our guest bookings and provides easy communications and customizable templates.”
SP

Sharon P.

Innkeeper

“So I could have better reporting it would be nice to easily be able to see how many future bookings there were on a specific date in the past to be able to compare the current room nights booked.”
RS

Randy S.

Owner

“I’ve been using Sirvoy for 18 months to manage my cottage bookings, ( 80-100% occupancy ) and I couldn’t be happier.”
ML

Michele L.

Owner Operator

Cons
“It would be stressful not to have a booking system and feel the risk if double bookings.”
TS

Tore S.

Manager

“Quite a few times my settings have not been transfered to Booking.com which ist critical as this is where most bookings come from and if I do not notice, it might translate into losses.”
SK

Stephanie K.

Management

“Probably the bad thing is that you cannot modify the amounts of payments or invoices, without affect the total amount at the end.”
LG

Lorena G.

Manager

Who uses Sirvoy?

Based on 301 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Leisure, Travel & Tourism
Recreational Facilities and Services
Information Technology and Services
Others

Use cases

Hotel Management
Reservations
Hotel Channel Management
Hospitality Property Management
Vacation Rental

Sirvoy's key features

Most critical features, based on insights from Sirvoy users:

Online booking
Rate management
Point of sale (pos)
GDS/OTA integration
Marketing automation
CRM
Built-in accounting
Employee management
Guest experience management
Maintenance management

All Sirvoy features

Features rating:

Accounting
Activities booking
Activity dashboard
Alerts/Notifications
API
Billing & invoicing
Billing rate management
Booking management
Booking notes
Built-in accounting
Calendar management
Calendar sync
Channel analytics
Channel management
Credit card processing
CRM
Customer database
Customer support
Customizable fields
Customizable templates
Data import/export
Data synchronization
Discount management
Dorms
Drag & drop
Dynamic pricing
Email management
Email templates
Employee management
Extended stay
Financial management
For vacation rentals
Front desk management
GDS/OTA integration
Group reservations
Guest check-in/check-out
Guest communications
Guest experience management
Housekeeping management
Invoice management
Maintenance management
Maintenance scheduling
Marketing automation
Mobile access
Multi-Channel distribution
Multi-Channel management
Multi-Channel sync
Multi-Language
Multi-Location
Multi-Property
Online booking
Payment processing
Point of sale (pos)
Price/Margin management
Private Rooms
Promotions management
Property management
Rate management
Real-Time notifications
Reminders
Reporting/Analytics
Reporting & statistics
Reservations management
Restriction management
Revenue management
Room booking
Room inventory
Search/Filter
Self check-in/check-out
Single property
SMS messaging
Social media integration
Spa/Activity management
Task management
Third party booking
Third-Party integrations
Website integration

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Sirvoy pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

15

Per month

Features included:

  • Including a Booking Engine for Your Website
  • Receive and Manage Reservations Online

Pro

54

Per month

Features included:

  • Full access to features and all booking channels available through the Sirvoy Channel Manager

User opinions about Sirvoy price and value

Value for money rating:

Of 44 reviews that provide robust commentary on Sirvoy's price and value, mention it in a positive light.

Most reviewers indicate that Sirvoy offers strong value for money, highlighting its affordable pricing, extensive features even at entry-level plans, and cost-effectiveness compared to competitors. They say the software enables savings by consolidating functions and not charging commissions on sales. Some users report that the free trial is useful for evaluating features. Reviewers appreciate the flexibility to adjust rates and the competitive price-to-functionality ratio. However, some users feel the pricing can be somewhat high or that certain rate management features are limited, and a few mention concerns about changes to the pricing model.

, and

Sirvoy integrations (8)

Integrations rated by users

We looked at 301 user reviews to identify which products are mentioned as Sirvoy integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.7 (18)

Stripe allows us to automate membership payments and manage recurring billing directly through MatPilot, making the payment process much easier for both our academy and our members.

LP

Leandro P.

Director

Integration rating: 5.0 (2)

Wix logo
Wix

Integration rating: 5.0 (1)

Voting platform during competition time

Verified reviewer profile picture

Angie B.

Director

Integration rating: 5.0 (1)

Sirvoy customer support

What do users say about Sirvoy customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Sirvoy customer support.

Widespread user sentiment highlights Sirvoy's customer support as fast, responsive, and available 24/7, even on weekends.

A number of users praise the support team's willingness to go above and beyond, offering personal and effective assistance.

Frequently reported by users, support staff are knowledgeable, approachable, and provide clear, helpful solutions to queries.

Broad user base appreciates how easy it is to contact support, with immediate replies and follow-ups on any issues raised.

Support options

Knowledge base
Chat
24/7 (live rep)
Phone support
Email/help desk

Training options

Live online
Videos
Documentation
Webinars

To see what individual users say about Sirvoy's customer support, check out the review snippets below.

“Of all the management systems we explored, Sirvoy team always responded super fast and personally to all our set up questions. And have done so consistently over the last 6 years since we migrated to them.”

AW

Andrew W.

Owner

“Customer service who are always approachable, helpful and go above and beyond to ensure any queries are answered and available 24 hours a day.”

DK

Danielle K.

Manager

Sirvoy FAQs

Q. Who are the typical users of Sirvoy?

Sirvoy has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is Sirvoy used for?

Sirvoy Booking System is a cloud-based Hospitality Management System which enables users to receive and manage bookings from multiple channels. The system is designed for small and medium-sized hotels, B&Bs, hostels, guest houses, motels, and lodges. Sirvoy Booking System allows users to embed a booking engine in their website or Facebook page, enabling guests to make bookings at any time. Two-way integrations with other booking channels allow customers to book through TripAdvisor, Booking.com, Expedia, Hostelworld, Agoda, and more. Users can create and categorize multiple room types, manage rates, taxes, and surcharges, set restrictions, block individual rooms or units, and generate discount or coupon codes. Seasonal rates are supported, allowing users to optimize their income throughout the year. Automated emails can be sent out to guests for booking confirmations, check-in, check-out, and more, using customizable SMS and email templates. With Sirvoy Booking System, users can process payments at the time of booking, store credit card details to be processed later, and create invoices and cash receipts. Bookings can be modified and cancelled, and users can schedule housekeeping and cleaning tasks for rooms. Booking PDFs can be printed, and booking information can be exported to other systems.


Q. What level of support does Sirvoy offer?

Sirvoy offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

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