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FastPass SSPR Logo
FastPass SSPR

User identity verification for help desks and SSPR passwords

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FastPass SSPR Pricing, Features, Reviews and Alternatives

FastPass SSPR product overview

Price starts from

4000

/user

Per year

What is FastPass SSPR?

FastPass SSPR is used by large companies to protect user identity against social engineering and support the help desk and improve user service. The productivity gains from the self-service portal make a strong financial business case. FastPass is available as a software or cloud solution.

Key benefits of using FastPass SSPR

• FastPass safeguards against social engineering attacks, such as phone-based spear phishing (vishing) and prevents the use of weak or breached passwords.

• It enables faster password resets and account unlocks, with password synchronization allowing users to remember just one password.

• The solution is integrated into IT environments, and can use data from many sources to verify the users.

• FastPass is multi-tenant and can be used as the cloud platform for MSPs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Webinars
Documentation
Videos

FastPass SSPR pricing information

Value for money

5.0

/5

3

Starting from

4000

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FastPass SSPR features

Functionality

5.0

/5

3

Total features

35

2 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Mobile Access
Active Directory Integration
Alerts/Escalation
Audit Management

Functionality contenders

FastPass SSPR users reviews

Overall Rating

5.0

/5

3

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

AS
AvatarImg

Andrew S.

Building Materials, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

High user adoption for SSPR

Reviewed 2 months ago

Very stable operation for our on-premises version. Quality support when needed. Good value for money

Pros

Strong features to get users enrolled. High user acceptance, as users can choose many different authentication methods to verify their identity. Users combine password resets for Windows and SAP from the same portal We did better than our budget

Cons

Many options to select when deciding best processes for users - can be a bit confusing to keep track.

AM
AvatarImg

Allan M.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Combined SSPR and Identity Verification in the Help Desk

Reviewed 2 months ago

Great product. Great support and value for money. The product is very stable. Following their advices we reached 92% Self-Service Password Reset rate and on the Help Desk side we have a quick yes secure user verification procedure setup. This was implemented at a customer with 22.000 users.

Pros

FastPass features the ability to combine the features / using the same data and dynamic user information. Although we started using the Identity Verification Manager in the Service Desk as the first step, we then added the SSPR functionality later, which gave even better results. We are on-Premise, and there setup and integration was pretty easy even with our ITSM system. Stability Integration Usabilty Enrolment rate Tools

Cons

A bit too many features makes it a bit hard to setup initially.

JP
AvatarImg

Jaime P.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fastpass the best SSPR

Reviewed 2 months ago

We have several windows, Linux and IBM i system so Fastpass has been a key component to empower our users to management their passwords.

Pros

Easy to use and implement. Outstanding support

Cons

Noting. It is a solution that has covered all of our needs.

FastPass SSPR FAQs

Q. What type of pricing plans does FastPass SSPR offer?

FastPass SSPR has the following pricing plans:
Starting from: $4000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of FastPass SSPR?

FastPass SSPR has the following typical customers:
Large Enterprises


Q. What languages does FastPass SSPR support?

FastPass SSPR supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish


Q. Does FastPass SSPR offer an API?

No, FastPass SSPR does not have an API available.


Q. What other apps does FastPass SSPR integrate with?

FastPass SSPR integrates with the following applications:
ServiceNow


Q. What level of support does FastPass SSPR offer?

FastPass SSPR offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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