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Zoho Vault

4.6
(43)

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Online Password Manager for Teams

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(6)

Zoho Vault Pricing, Features, Reviews and Alternatives

Zoho Vault FAQs

Q. What type of pricing plans does Zoho Vault offer?

Zoho Vault has the following pricing plans:
Starting from: $1.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Zoho Vault?

Zoho Vault has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Zoho Vault support?

Zoho Vault supports the following languages:
Chinese (Simplified), English

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Q. Does Zoho Vault support mobile devices?

Zoho Vault supports the following devices:
Android, iPad, iPhone

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Q. Does Zoho Vault offer an API?

Yes, Zoho Vault has an API available for use.

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Q. What other apps does Zoho Vault integrate with?

Zoho Vault integrates with the following applications:
Google Workspace, Zoho Desk, Okta, Microsoft 365, Zoho Mail

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Q. What level of support does Zoho Vault offer?

Zoho Vault offers the following support options:
Chat, Email/Help Desk, 24/7 (Live rep)

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Zoho Vault product overview

Price starts from

1

/user

Per month

What is Zoho Vault?

Zoho Vault offers password storage and management in the cloud. Although many of Zoho Vault's features are doubtlessly handy to individuals, the app has an assortment of features which are ideal for teams that use shared applications and Web resources. For those types of users, Zoho Vault provides secure password management, activity logging, and access control suitable for teams of all sizes.

Key benefits of using Zoho Vault

- Securely store multiple passwords in one location.
- Share common passwords with colleagues and employees, safely within Zoho Vault.
- Prevent security breaches with two-factor authentication.
- Log in to applications and Web resources directly without needing remember – or lookup – passwords.
- Store as many passwords as necessary, all with the peace of mind afforded by Zoho Vault's 256-bit encryption.
- Single sign-on for cloud apps.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
24/7 (Live rep)

Training options

Webinars
Live Online
Documentation
In Person

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Zoho Vault pricing information

Value for money

4.6

/5

43

Starting from

1

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zoho Vault features

Functionality

4.4

/5

43

Total features

21

4 categories

Most valued features by users

Access Controls/Permissions
Compliance Management
API
Activity Tracking
User Management
Secure Data Storage
Audit Trail
Two-Factor Authentication

Zoho Vault users reviews

Overall Rating

4.6

/5

43

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.74/10
Rating distribution

5

4

3

2

1

26

15

2

0

0

Pros
Ease of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services).
Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity.
I was originally a LastPass user until LP raised their prices and told me to kick sand. Zoho Vault is as good or better than LastPass for a quarter of the price.
Cons
It's not stored on any servers so if you loose that, the only thing that can be done is for ZOHO to create you a brand new zoho vault account.
I have had trouble using it on Internet Explorer.
For a first time user, lots of features can be confusing.

Overall rating contenders

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Ludovic M.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The cornerstone of your password security, made simple

Reviewed 3 years ago

After I got hacked due to low password security, one friend advised a couple of Password Vaults. I long used Keepass, then turned to Zoho Vault as a way to bring my passwords online and manage it from both phone and laptop. Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity :)

Pros

Ease of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services)

Cons

Might get a little messy if you don't manage your files and folders, nice new interface but sometimes a display bug can occur

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Scott R.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Vault is the Bomb

Reviewed 3 years ago

I protect my personal and business credentials with Zoho Vault and will continue to do so into the future. I recommend it to anyone who will listen.

Pros

I was originally a LastPass user until LP raised their prices and told me to kick sand. Zoho Vault is as good or better than LastPass for a quarter of the price. I use it for my business and personally. Have it on a desktop, laptop, Chromebook and 2 phones. Does what it claims to do and does not burn a whole in your wallet.

Cons

Has some issues on the Chrome and Edge browsers, seems like they have fixed the Chrome issues with the latest update.

SP
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Steve P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Value per dollar, this package is industry-leading. The functionality/management aspect isn't quite

Reviewed 5 years ago
Pros

The value is through the roof. Not only does the free single-user model give you full access, but even the paid version of the software is manageable and cheap to any organization. There is user provisioning/management for enterprises.

Cons

Honestly? The mobile app isn't amazing (keeper's is better) and the terminology ("secrets", "chambers", etc) is kinda daft. Organization between said units can be unclear when you're trying to figure out how it all works/looks/displays.

AR
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Andrea R.

Education Management, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product, but offline use should be improved

Reviewed a year ago

I like the fact that you can define labels and group passwords and credentials by type. Also, I like the fact that Zoho Vault can generate and file secure passwords for me when I register to a new service. Maybe the user interface could be given a revamp? But these are unessential aspects, and all the juicy features are there.

Pros

Zoho Vault has a lot of useful features. You can associate passwords with icons, making it faster to find the one you need. You can file attachments (e.g., you can file a scanned copy of your bank code sheet together with your bank credentials). You can use you password vault on any device through an Internet browser, or use the dedicated mobile applications (which, however, requires you to be online). Password synchronisation across devices occurs in real time. You can define your own templates for different password, credential and document types. The paid version allows centralised management of credentials for teams.

Cons

Although you can have a password-protected, offline copy of your vault mailed to you every night, using it is not straightforward and the mobile app needs to be online to retrieve passwords (so it may be difficult to retrieve the password you need if you phone is in a blind spot).

PO
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Patrick O.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for managing customer account credentials amongst a team

Reviewed 4 years ago

I have a team of 8 product analysts who are currently managing credentials for over 400 customers on up to 8 different sites per customer. Utilizing​ Zoho's API, we have been able to create a secure form for customers to submit their credentials directly to our admin account and then are accessible to all team members through their Chrome and Safari toolbar extensions. The main reason we went with Zoho was so that I could allow team members to login to client's accounts without ever being able to view (and potentially) copy the customer's secure information. However, it has also improved our workflow as the one-click login access makes it faster and easier to manage the program.

Pros

I like the ease of setting up Secrets and Chambers to easily organize customer credentials. Zoho Vault​ is also an excellent tool to manage credentials and provide multiple users access to one-click login ability without ever having access to the actual password information. Customer service is fantastic.

Cons

One-click login access is a little more difficult to set up for sites like Google where the login is multi-step, but it is possible with the correct URL structure. There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.

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