Fix-Book - 2026 Pricing, Features, Reviews & Alternatives

Fix-Book is a cloud-based management platform for smartphone, tablet, and PC repair shops, multi-brand phone stores, and authorized technical assistance centers in Italy. Accessible via web browser on PC, tablet, or smartphone with no installation required, the platform is operational in approximately 5 minutes and is available from 14.90 EUR/month. Core functionality spans repair ticket management with IMEI tracking, pre/post photo capture, technician assignment, and internal notes; real-time spare parts inventory with low-stock alerts, barcode and OCR label scanning, product variants, and CSV import/export; digitally signed quotes with margin calculation and PDF generation; and a POS with digital commercial receipt (Documento Commerciale Digitale) transmission to Agenzia delle Entrate via the ScontrinoBook addon.

Fix-Book consolidates repair workflow data across tickets, inventory, quotes, supplier orders, and reporting into a single platform, replacing paper notes, messaging apps, and manual stock counts. AI-powered invoice import reads supplier PDF invoices line by line, translates part names to Italian, and suggests category and SKU for each item, loading approximately 50 parts into inventory in under a minute. The Trinity AI voice receptionist answers incoming calls, communicates current prices, and books appointments autonomously. Customers can self-track repair status via a QR code printed on their receipt, reducing inbound status inquiries. A Telegram assistant supports on-demand revenue queries for technicians on the move.

Multi-location support links up to two stores under one subscription, with a shared inventory view and per-location reporting. KPI dashboards surface average repair time, margin by category, and technician performance. Additional capabilities include used device management with margin-scheme VAT and signed intake, an online storefront for new and used devices, supplier order management, thermal label printing, and push notifications for new tickets. Fix-Book targets independent repair labs, multi-brand phone stores, and authorized technical assistance centers serving the Italian consumer electronics repair and retail telephony market.