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RetailEdge is a point of sale solution which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
133
Starting from
495
One-time payment
Flat Rate
Value for money contenders
Functionality
4.5
/5
133
Total features
60
3 categories
Functionality contenders
Overall Rating
4.7
/5
133
Positive reviews
5
4
3
2
1
103
27
2
0
1
KM
Katherine M.
RN
Ray N.
ME
Melissa E.
Eric M.
AR
Anonymous Reviewer
TK
Tara K.
Overall rating contenders
Eric M.
Verified reviewer
Retail,
Used daily for 2+ years
Review source
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It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.
The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.
Kaitlyn H.
Retail, 1-10 employees
Used daily for 1-2 years
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[SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in...
Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!
I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!
David S.
Retail, 1-10 employees
Used daily for 1-2 years
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Great support services. Always eager to help and knowledge staff.
Was able to import 120000 items from my old inventory to the new Retail Edge system. Daily sale quick and easy.
Would like to have 2 open sales screens at one time while customers make up their minds on what they want.
Jonathon S.
Tobacco, 1-10 employees
Used daily for 2+ years
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using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.
nothing at all , this is a waist of TIME and money.
I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!
Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at sales@retailedge.com or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge
Marilyn H.
Retail, self-employed
Used weekly for 2+ years
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keeping track of inventory, faster sales
Hard to figure out making reports, easy to change prices
Marilyn, Thank you for your review! If you don't like that it is easy to change prices, you can set up security in RetailEdge that only allows clerks with certain security levels access to actions like changing prices. Check out our video tutorials on that here: https://bit.ly/364WZum And if you ever need help with reports, don't hesitate to call or email us!
Q. What type of pricing plans does RetailEdge offer?
RetailEdge has the following pricing plans:
Starting from: $495.00
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of RetailEdge?
RetailEdge has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does RetailEdge support?
RetailEdge supports the following languages:
English
Q. Does RetailEdge offer an API?
Yes, RetailEdge has an API available for use.
Q. What other apps does RetailEdge integrate with?
RetailEdge integrates with the following applications:
QuickBooks Online Advanced, ShipStation, Shopify
Q. What level of support does RetailEdge offer?
RetailEdge offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat