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Point of sale & inventory management solution for retailers
RetailEdge is a point of sale solution which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
159
Starting from
495
One-time payment
Flat Rate
Value for money contenders
Functionality
4.6
/5
159
Total features
63
3 categories
Functionality contenders
Overall Rating
4.8
/5
159
Positive reviews
125
31
2
0
1
Overall rating contenders
Melissa I.
Cosmetics, self-employed
Used daily for 1-2 years
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RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.
I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!
I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.
Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!
Munkee J.
Retail, 1-10 employees
Used daily for 1-2 years
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I had the opportunity to work with Retail Edge, and I am thoroughly impressed with their services. The team at Retail Edge was highly professional, knowledgeable, and efficient throughout the entire process.Retail Edge's POS system is highly functional, intuitive, and user-friendly. It enabled our team to effortlessly manage inventory, process transactions, and generate sales reports in real-time,...
The customer service that Retail Edge provides is unparalleled. They were always available to answer our questions and provided excellent training to ensure that we were completely comfortable with the system.
I cant think of anything specific , but the team as always been very accommodating at adding things or making changes to the program to help us achieve our goal .
Jayne M.
Used daily for 2+ years
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The reports are very useful. It is helpful with understanding stock, managing stock and the customer base.
inaccuracies and errors in reports that can't be resolved with support help. We found customers with balances that were not accurate and the support team could not resolve the problem.
Heather H.
Retail, 1-10 employees
Used daily for 2+ years
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We have been using RetailEdge for around 20 years and have always been very satisfied with all the services and products we use.
The system is almost an all-in-one for our business! Integrations are seamless. Support is amazing! We can get any report we need and manage our inventory and sales all in one system.
I have nothing to add regarding what I like least.
Connie G.
Hospital & Health Care, 1,001-5,000 employees
Used daily for 2+ years
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I have used Retail Edge for more than 17 years. It has served us well. I would recommend RetailEdge.
It is user friendly. It is easy enough for all my staff to use.
When an update is required, I need to call on IT to help me because I don't have admin rights. I understand the need for this. It just requires me to call on help and not be able to do it myself. Not a complaint, just a reality.
Hi Connie, While we understand that must be frustrating, we want to clarify that Admin rights have nothing to do with RetailEdge, as that is a security feature by Windows itself set up by your IT. Unfortunately we cannot do anything about that. Thank you so much for the kind words from such a long-standing customer.
RetailEdge has the following pricing plans:
Starting from: $495.00
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of RetailEdge?
Q. What other apps does RetailEdge integrate with?