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Formala Logo

Table of Contents

Formala - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Formala overview

What is Formala?

Starting price

19flat rate /
per month

Alternatives

with better value for money

Do you work for Formala? Manage this product listing

Formala’s user interface

Ease of use rating:

Formala reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Formala's key features

Most critical features, based on insights from Formala users:

AI copilot
Anonymous feedback
API
Customizable forms
Customizable questions
Dashboard
Email reminders
Question library
Real-Time data
Reminders

All Formala features

AI copilot
Anonymous feedback
API
Customizable forms
Customizable questions
Dashboard
Email reminders
Question library
Real-Time data
Reminders
Reporting/Analytics
Surveys & feedback

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Formala pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter Plan

19

Per month

Features included:

  • 150 conversations per month (~13¢ per conversation)
  • Includes all core features (personas, custom fields, integrations, fallback form)

Growth Plan

39

Per month

Features included:

  • 400 conversations per month (~10¢ per conversation)
  • Includes all core features + "Learns from real chats" (surfaces unanswered questions for FAQ addition)

Pro Plan

79

Per month

Features included:

  • 1,000 conversations per month (~8¢ per conversation)
  • Includes all core features + "Learns from real chats" + AI follow-up engine + Send from your own domain

Business Plan

149

Per month

Features included:

  • 2,500 conversations per month (~6¢ per conversation)
  • Includes all core features + "Learns from real chats" + AI follow-up engine + Send from your own domain + Auto-sent AI replies + Team seats

Voice Add-On

59

Per month

Features included:

  • Provides 200 spoken minutes per month
  • Can be added to any plan

User opinions about Formala price and value

Value for money rating:

Formala support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Videos

Formala FAQs

Q. Who are the typical users of Formala?

Formala has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does Formala offer?

Formala offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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