Gracer - 2026 Pricing, Features, Reviews & Alternatives

Gracer is a cloud-based live video selling widget that embeds on any website via a single script tag, enabling businesses to identify high-intent visitors and engage them directly through live video and text chat. Hosts receive real-time alerts when qualified visitors are active on the site and can send personal invites or trigger auto-engage rules based on visitor behavior. Visitors join sessions with text chat only — no camera or microphone required — reducing friction at the point of engagement. Setup requires no code changes beyond a script tag and is compatible with Shopify, WordPress, Webflow, Wix, Squarespace, and BigCommerce. The widget remains hidden when no host is available, preventing false availability signals.

Gracer targets e-commerce stores, real estate agencies, auto dealerships, SaaS companies, and service professionals of any size. The live visitor feed surfaces page-level context, referrer data, and intent scores derived from behavioral signals, allowing hosts to prioritize outreach. In-stream tools include forms, promotional banners, and offer sharing, while co-host and expert bring-in capabilities support more complex sales conversations. A centralized dashboard provides real-time session management across all active visitors and hosts. The platform is GDPR-compliant, with a Data Processing Agreement available on request, and coexists with existing chatbot implementations without replacing them.

By replacing form submissions, email follow-ups, and scheduled appointments with immediate live interaction, Gracer compresses the sales pipeline into a single real-time session. The platform positions live human hosts as the core interaction model — AI-hosted sessions are not supported. All sessions are mobile-first for both visitors and hosts, and the full embed is operational in under an hour.