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HubSpot Marketing Hub Logo

All in one inbound marketing platform

Last updated: December 2024

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HubSpot Marketing Hub - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a scalable, all-in-one marketing platform that covers a vast array of features and capabilities. The software can be used to carry out, track and measure all online marketing activities such as blogging, email marketing, and social media marketing. HubSpot Marketing Hub can also be used to create landing pages and calls-to-action, providing users with SEO tips as they type.

Furthermore, HubSpot Marketing Hub acts as a content management system enabling users to update their website content, optimize it for search, and adjust it for mobile. HubSpot Marketing Hub's Smart Content tool even enables users to personalize their website to each visitor.

Benefits of using HubSpot Marketing Hub

Why have seven different accounts to manage your marketing — and for that matter, seven different passwords to remember? With HubSpot Marketing Hub, your entire marketing arsenal is in one place.

Because everything is integrated, each component goes further. Marketing automation goes beyond email. SEO tools give you more than keywords. Integration means everything is more powerful.

With HubSpot every customer gets fully supported. You won’t get boxed out of support if you’re not an enterprise customer. And you won’t have to wait endlessly on hold. In fact, we’ll call you — in about 5 min.

Starting from

15

/user

Per month

HubSpot Marketing Hub's key features

GetApp's analysis of 436 verified user reviews collected between July 2021 and October 2024 identified HubSpot Marketing Hub's most critical features and how it performs according to users.

Features

4.4

/5

6.1K

Ease of use

4.3

/5

6.1K

Contact Database

Reviewers appreciate HubSpot Marketing Hub's contact database for its flexibility and customization options. They highlight the ability to add unlimited contact properties, segment contacts, and automate workflows. Users report seamless integration with Salesforce and other platforms, making it easy to track customer journeys and interactions. They find it valuable for managing and updating contact information, filtering data, and maintaining organized records. However, some users mention limitations in reporting and workflow automation capabilities. Of the 88 HubSpot Marketing Hub users who gave detailed accounts of their use of Contact Database, 99% rated this feature as important or highly important.


Email Campaign Management

Users report that HubSpot Marketing Hub's email campaign management is user-friendly, with a drag-and-drop editor and intuitive tools. They appreciate the variety of templates, personalization options, and robust analytics for optimizing campaigns. Reviewers indicate that automated triggers and segmentation enhance targeting and engagement. They find it easy to manage, schedule, and track email campaigns, although some note that setup can require attention to detail. Integration with third-party tools and platforms is also highlighted. Of the 125 HubSpot Marketing Hub users who gave detailed accounts of their use of Email Campaign Management, 98% rated this feature as important or highly important.


Email Marketing

Reviewers highlight HubSpot Marketing Hub's email marketing capabilities, emphasizing the drag-and-drop editor, customizable templates, and automation features. They appreciate the ability to track metrics like open rates and click-through rates, which provide valuable insights. Users find the platform easy to use for creating personalized and targeted email campaigns. They also mention the integration with other tools and the convenience of managing email lists and campaigns from a centralized platform. Of the 110 HubSpot Marketing Hub users who gave detailed accounts of their use of Email Marketing, 96% rated this feature as important or highly important.


Marketing Automation

Users report that HubSpot Marketing Hub's marketing automation capabilities streamline repetitive tasks and enhance efficiency. They appreciate the ability to create custom workflows, automate email campaigns, and track leads through the sales funnel. Reviewers find the analytics and reporting tools helpful for making data-driven decisions. They highlight the integration with social media and other platforms, which allows for comprehensive campaign management. Some users mention the high cost of the platform. Of the 95 HubSpot Marketing Hub users who gave detailed accounts of their use of Marketing Automation, 96% rated this feature as important or highly important.


Lead Capture

Reviewers appreciate HubSpot Marketing Hub's lead capture tools, including customizable forms, pop-ups, and landing pages. They highlight the ease of capturing and managing leads through various channels, such as email campaigns and website forms. Users report that the integration with third-party tools enhances lead generation efforts. They find the ability to track and nurture leads through the marketing funnel valuable. Some users mention the need for more advanced capabilities and design options. Of the 92 HubSpot Marketing Hub users who gave detailed accounts of their use of Lead Capture, 96% rated this feature as important or highly important.


List Management

Users find HubSpot Marketing Hub's list management capabilities essential for organizing and segmenting contacts. They appreciate the ability to create dynamic and static lists based on various criteria, which helps in targeting specific groups for marketing campaigns. Reviewers highlight the ease of importing and exporting lists, as well as the integration with other tools. They report that the segmentation and filtering options allow for precise targeting. Some users mention the high cost associated with managing large contact lists. Of the 79 HubSpot Marketing Hub users who gave detailed accounts of their use of List Management, 94% rated this feature as important or highly important.


All HubSpot Marketing Hub features

Email Tracking
Competitive Analysis
Multi-Channel Data Collection
Google Analytics Integration
Keyword Research Tools
Website Visitor Tracking
Multi-Channel Attribution
Search Marketing
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Conversion Tracking
Dashboard
Social Media Integration
Engagement Tracking
Post Management
Customizable CTAs
Performance Metrics
Email Management
Contact Management
Lead Verification/Validation
Pipeline Management
Campaign Scheduling
Lead Management
Social Media Monitoring
Lead Generation
Content Management
Social Promotion
Post Scheduling
Lead Qualification
Campaign Tracking
Real Time Editing
Click Tracking
Collaboration Tools
Multivariate Testing
Data Import/Export
Campaign Management
Automated Publishing
Customer Segmentation
Website Management
Multi-Campaign
Customizable Forms
Form Builder
Campaign Planning
SEO Management
Lead Nurturing
CRM
Mobile Optimization
Campaign Analytics
Landing Pages/Web Forms
Segmentation
ROI Tracking
Third-Party Integrations
Lead Segmentation
Prospecting Tools
Multi-Channel Marketing
Multi-Account Management
Template Management
Image Library
Lead Distribution
Customizable Templates
CAN-SPAM Compliance
Drip Campaigns
Responsive Web Design
Visual Analytics
Website Analytics
Campaign Segmentation
Audit Management
Search/Filter
File Sharing
Event Triggered Actions
Social Marketing
Keyword Rank Tracking
Dynamic Content
Drag & Drop
API
Alerts/Notifications
Calendar Management
WYSIWYG Editor
Website Publishing Options
Customer Surveys
A/B Testing
Autoresponders
Keyword Tracking
Content Library
Conversion Rate Optimization
Web Traffic Reporting
Web Forms
User Management
Customization
Email Templates
Tagging
Forms Creation & Design
Social Performance Management
Link Management
Predictive Analytics
Social Advertising
Role-Based Permissions

HubSpot Marketing Hub awards

HubSpot Marketing Hub alternatives

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Per month

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HubSpot Marketing Hub pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.2

/5

6.1K

Starting from

15

/user

Per month

HubSpot Marketing Hub support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
In Person
Live Online
Documentation

HubSpot Marketing Hub reviews

Overall rating

4.5

/5

6.1K

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.45/10
Rating distribution

5

4

3

2

1

3.7K

1.9K

353

52

25

Pros
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
Cons
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.

HubSpot Marketing Hub FAQs

Q. What type of pricing plans does HubSpot Marketing Hub offer?

HubSpot Marketing Hub has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of HubSpot Marketing Hub?

HubSpot Marketing Hub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does HubSpot Marketing Hub support?

HubSpot Marketing Hub supports the following languages:
Portuguese, English, Spanish, German, Japanese, French


Q. Does HubSpot Marketing Hub offer an API?

Yes, HubSpot Marketing Hub has an API available for use.


Q. What other apps does HubSpot Marketing Hub integrate with?

HubSpot Marketing Hub integrates with the following applications:
Stitch, Tray.io, Vtiger CRM, Wufoo, ClearVoice, CompanyHub, Hotjar, Grow, Salesmate, Capsule, Kommo, Constant Contact, Groove, Google Forms, CallRail, Microsoft Outlook, Less Annoying CRM, Workbooks, Adobe Commerce, WooCommerce, PayPal, Zoho Recruit, YouCanBook.me, Aircall, Dropbox Business, Workplace from Meta, Ceros, Azuqua, Zoho CRM, Insightly, ManyChat, Campaign Monitor by Marigold, FullContact, Robly, Missive, Lead Gen & CRM (formerly SharpSpring), Salesforce Marketing Cloud, MailerLite, MailUp, Bevy, Calendly, Sumo, Webflow, Creatio CRM, EASE, Teamwork.com, Zapier, QuickBooks Online Advanced, Bedrock Data, TractionNext, Recurly, Instapage, LeadMaster, LeadDyno, Survicate, Gmail, BrightInfo, Mojo Helpdesk, Myphoner, SalesSeek, Klipfolio, Unbounce, Act!, Datanyze, Teamleader, Benchmark Email, Trello, Google Drive, Zoho Books, OnceHub, Pipedrive, Outreach, Paycove, FreshBooks, PersistIQ, Zoom Workplace, Teamwork Desk, dotloop, Freshsales, Pipeline CRM, Uberflip, NetSuite, Alchemer, Efficy CRM, Dealfront, Salesflare, ActiveDEMAND, Databox, Acuity Scheduling, SlideShare, Drift, WordPress, Dropbox Sign, Smartling, Brevo, Contactually, WorkflowMax, Gravity Forms, Help Scout, Woopra, Stripe, LeadsBridge, GetAccept, Jotform, Leadcamp, Salesforce Marketing Cloud Account Engagement, LeadGnome, PowToon, Zoho Forms, Livespace, Nutshell, DataHero, SugarCRM, SendGrid, Planful for Marketing, Wistia, Livestorm, Slack, Google Contacts, Microsoft 365, Getsitecontrol, Invoca, Viewbix, Typeform, Surfe, Attribution, TINT, Dotdigital, Nimble, Proposify, noCRM.io, Lucky Orange, Front, GetResponse, ConnectWise PSA, PhoneWagon, MigrateMyCRM, LiveChat, Pipeliner CRM, Zendesk Sell, Taboola, GoTo Webinar, OnePageCRM, LinkedIn for Business, Teamgate, Eventbrite, Meta for Business, ChannelMix , Clio, Olark, Justuno, Atomic AI, Batchbook, Kissmetrics, Highrise, Leadpages, Semrush, monday.com, Toky, SurveyMonkey, LiveHelpNow, Keap, Forecast, Outgrow, Privy, Chargebee, weclapp, Skyvia, BuiltWith, Google Calendar, AllClients, ClientPoint, AskNicely, Kixie PowerCall, Bitrix24, SnapApp, Accelo, Copper, Infer, Direct Mail, Kustomer, Mailchimp, Emma by Marigold, BigContacts, Wrike, Zoho Analytics, Vidyard, Marketo Engage, Podio, Slemma, PandaDoc, AdRoll, Brightcove, Wishpond, Xero, Pure Chat, PhoneBurner, HubSpot Sales Hub, AWeber, HubSpot CRM, Cyfe, CircleLoop, Qwilr, Intercom, Membrain, BigCommerce, Join.Me, Operations Hub, Zoho Invoice, EZ Texting, Shopify, Zendesk Suite, Microsoft Excel


Q. What level of support does HubSpot Marketing Hub offer?

HubSpot Marketing Hub offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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