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Salesforce Sales Cloud logo
4.4
18.2K

Cloud-based CRM & Sales Automation

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.4
    Customer support
    4.1
Pros and Cons from Salesforce Sales Cloud users   
avatar
avatar
avatar
+15
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Pipedrive logo
4.5
2.9K

CRM built by salespeople, for salespeople

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Pipedrive users   
avatar
+15
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Less Annoying CRM logo
4.8
579

A simple CRM built just for small businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.5
    Customer support
    4.9
Pros and Cons from Less Annoying CRM users   
avatar
avatar
+15
I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.
We haven't found anything about the app that is a problem for us.
The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.
Haven't used it enough to see if there is anything missing.
LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.
There are some features in development I am anxious to see roll out, but none of them are business critical.
It is very fast and responsive, and has all the capabilities I need. It has a series of short video tutorials that are effective and correct.
Given the design concept full enterprise integrations are a little limited. But in my view balance is right in that people use it, learning quickly and correctly to their needs.
There's a good User Interface / layout, partially adapted by us as users. Excellent support - if you have a question, a proper person will get back to you with an answer within a couple of hours.
The ease of learning and maximizing it as well as its capabilities. The support tools are also easy to locate and the item descriptions easy to understand.
The great thing about LACRM is that you can customize the view and fields to reflect your preferred names of fields or how you like to see items listed.
The product is decently easy to use. It allowed our sales team to gain some initial familiarity with CRM's and what benefits they can bring.
I love the integration with my Gmail calendar, the contacts on my phone and the fact that I can BBC an email straight into the system from any email client. These are real valuable features for me.
Great Company - Cost Effective and Surprisingly Flexible Software.
The product is great, customer service is fantastic.
The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. The dashboard gives a clear (and customizable) overview of what's on the horizon.
Price, ease of use, customer support as I learned capabilities, and the insurance platform.
LACRM lives up to its name. Integration and use is intuitive and easy.
I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.
We haven't found anything about the app that is a problem for us.
The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.
Haven't used it enough to see if there is anything missing.
LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.
There are some features in development I am anxious to see roll out, but none of them are business critical.
It is very fast and responsive, and has all the capabilities I need. It has a series of short video tutorials that are effective and correct.
Given the design concept full enterprise integrations are a little limited. But in my view balance is right in that people use it, learning quickly and correctly to their needs.
There's a good User Interface / layout, partially adapted by us as users. Excellent support - if you have a question, a proper person will get back to you with an answer within a couple of hours.
The ease of learning and maximizing it as well as its capabilities. The support tools are also easy to locate and the item descriptions easy to understand.
The great thing about LACRM is that you can customize the view and fields to reflect your preferred names of fields or how you like to see items listed.
The product is decently easy to use. It allowed our sales team to gain some initial familiarity with CRM's and what benefits they can bring.
I love the integration with my Gmail calendar, the contacts on my phone and the fact that I can BBC an email straight into the system from any email client. These are real valuable features for me.
Great Company - Cost Effective and Surprisingly Flexible Software.
The product is great, customer service is fantastic.
The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. The dashboard gives a clear (and customizable) overview of what's on the horizon.
Price, ease of use, customer support as I learned capabilities, and the insurance platform.
LACRM lives up to its name. Integration and use is intuitive and easy.
I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.
We haven't found anything about the app that is a problem for us.
The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.
Haven't used it enough to see if there is anything missing.
LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.
There are some features in development I am anxious to see roll out, but none of them are business critical.
It is very fast and responsive, and has all the capabilities I need. It has a series of short video tutorials that are effective and correct.
Given the design concept full enterprise integrations are a little limited. But in my view balance is right in that people use it, learning quickly and correctly to their needs.
There's a good User Interface / layout, partially adapted by us as users. Excellent support - if you have a question, a proper person will get back to you with an answer within a couple of hours.
The ease of learning and maximizing it as well as its capabilities. The support tools are also easy to locate and the item descriptions easy to understand.
The great thing about LACRM is that you can customize the view and fields to reflect your preferred names of fields or how you like to see items listed.
The product is decently easy to use. It allowed our sales team to gain some initial familiarity with CRM's and what benefits they can bring.
I love the integration with my Gmail calendar, the contacts on my phone and the fact that I can BBC an email straight into the system from any email client. These are real valuable features for me.
Great Company - Cost Effective and Surprisingly Flexible Software.
The product is great, customer service is fantastic.
The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. The dashboard gives a clear (and customizable) overview of what's on the horizon.
Price, ease of use, customer support as I learned capabilities, and the insurance platform.
LACRM lives up to its name. Integration and use is intuitive and easy.
Outreach logo
4.4
291

Sales Execution Platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.1
Pros and Cons from Outreach users   
avatar
avatar
avatar
+15
What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.
Horrible Customer Service, if you value customer service, this is not the company for you.
We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.
NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.
In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.
The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.
Great interface, easy to use, and functional - many integrations to allow for data sharing which is great for a sales professional.
Bugs (SO MANY) and the location is no longer available.
Currently, we do everything from Outreach it is much more time efficient, we save a lot of time and we can contact more people per day. Outreach is designed to save time of sales people.
So far the implementation and training team have been great. The product is reliable and really helping our team work faster.
Time is the most valuable asset and that is what it had cost me. A week of time to try to recover my progress with 0 help from support.
It integrates seamlessly with other CRM's. It's easy to track your cadences and follow its effectiveness.
I've used 4 different crm's and this is probably the best. I'm still relatively new but this one has the most options without being a coder to build a good sequence.
I love the customer support chat feature we have turned on. It makes everything so seamless if there is ever an issue or just a simple question.
This has been a steady, solid tool for integration to salesforce - our SDRs do a good job using it well.
Outreach is an easy to use platform built to meet the needs of all sales teams.
Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve.
From Sales to Customer Service to Marketing, Outreach can help every member on your team. For years I A/B tested e-mail subject lines and calculated this on an excel spreadsheet.
What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.
Horrible Customer Service, if you value customer service, this is not the company for you.
We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.
NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.
In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.
The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.
Great interface, easy to use, and functional - many integrations to allow for data sharing which is great for a sales professional.
Bugs (SO MANY) and the location is no longer available.
Currently, we do everything from Outreach it is much more time efficient, we save a lot of time and we can contact more people per day. Outreach is designed to save time of sales people.
So far the implementation and training team have been great. The product is reliable and really helping our team work faster.
Time is the most valuable asset and that is what it had cost me. A week of time to try to recover my progress with 0 help from support.
It integrates seamlessly with other CRM's. It's easy to track your cadences and follow its effectiveness.
I've used 4 different crm's and this is probably the best. I'm still relatively new but this one has the most options without being a coder to build a good sequence.
I love the customer support chat feature we have turned on. It makes everything so seamless if there is ever an issue or just a simple question.
This has been a steady, solid tool for integration to salesforce - our SDRs do a good job using it well.
Outreach is an easy to use platform built to meet the needs of all sales teams.
Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve.
From Sales to Customer Service to Marketing, Outreach can help every member on your team. For years I A/B tested e-mail subject lines and calculated this on an excel spreadsheet.
What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.
Horrible Customer Service, if you value customer service, this is not the company for you.
We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.
NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.
In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.
The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.
Great interface, easy to use, and functional - many integrations to allow for data sharing which is great for a sales professional.
Bugs (SO MANY) and the location is no longer available.
Currently, we do everything from Outreach it is much more time efficient, we save a lot of time and we can contact more people per day. Outreach is designed to save time of sales people.
So far the implementation and training team have been great. The product is reliable and really helping our team work faster.
Time is the most valuable asset and that is what it had cost me. A week of time to try to recover my progress with 0 help from support.
It integrates seamlessly with other CRM's. It's easy to track your cadences and follow its effectiveness.
I've used 4 different crm's and this is probably the best. I'm still relatively new but this one has the most options without being a coder to build a good sequence.
I love the customer support chat feature we have turned on. It makes everything so seamless if there is ever an issue or just a simple question.
This has been a steady, solid tool for integration to salesforce - our SDRs do a good job using it well.
Outreach is an easy to use platform built to meet the needs of all sales teams.
Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve.
From Sales to Customer Service to Marketing, Outreach can help every member on your team. For years I A/B tested e-mail subject lines and calculated this on an excel spreadsheet.
Salesforce Starter logo
4.4
201

CRM for small business

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Salesforce Starter users   
avatar
avatar
+15
It was a fantastic experience and an essential for a company looking to better engage and retain customers on digital platforms.
Too many unused fields that muddy up the screen and info can get lost in all the blank fields.
The code quality was awesome and the staff was super helpful. I think I'm getting the value for my money using this product.
The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship.
Superb integration with social media helping to leverage existing business relationships. Mobile functionality is also a positive.
DO NOT try to use the tool as a task manger or PM supplement as it does not work well for these functions.
It is extremely easy to use to give you the best results. Salesforce is a remarkable program because it is constantly changing and adapting to the times.
As for some of the things I couldn't deal with. And most egregious limitation: Only one agent can be working on a ticket at a time, and there's no way to kick out that other agent.
Satisfactory help from the salesforce help desk at dreamforce today. They have great customer service.
NO control on records - for example, I can't delete any history item.
Super user friendly platform and easy to navigate. It keeps everything organized and makes it easy to track historical information.
It's mobile app is very good and easy to access like this software manages customers, their mails and meetings in a single view.
Easy to use with great functionalities. Project tasks are easy to view and track.
We mostly use the mobile version as it is great for on the go and when we are at conferences and shows.
Instead of separate email inboxes for our three customer service agents, all incoming mail goes here and can be worked on by all. Perfect for when an employee is out and someone is covering for them.
Salesforce Essentials provides integration options with other popular marketing tools and applications, facilitating a seamless flow of data.
The Trailhead Playground and the extensive training modules allow you to become an expert in Salesforce, although you do need to dedicate lots of time to it.
We require a CRM solution to track our customer data and enable sales intelligence.
It was a fantastic experience and an essential for a company looking to better engage and retain customers on digital platforms.
Too many unused fields that muddy up the screen and info can get lost in all the blank fields.
The code quality was awesome and the staff was super helpful. I think I'm getting the value for my money using this product.
The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship.
Superb integration with social media helping to leverage existing business relationships. Mobile functionality is also a positive.
DO NOT try to use the tool as a task manger or PM supplement as it does not work well for these functions.
It is extremely easy to use to give you the best results. Salesforce is a remarkable program because it is constantly changing and adapting to the times.
As for some of the things I couldn't deal with. And most egregious limitation: Only one agent can be working on a ticket at a time, and there's no way to kick out that other agent.
Satisfactory help from the salesforce help desk at dreamforce today. They have great customer service.
NO control on records - for example, I can't delete any history item.
Super user friendly platform and easy to navigate. It keeps everything organized and makes it easy to track historical information.
It's mobile app is very good and easy to access like this software manages customers, their mails and meetings in a single view.
Easy to use with great functionalities. Project tasks are easy to view and track.
We mostly use the mobile version as it is great for on the go and when we are at conferences and shows.
Instead of separate email inboxes for our three customer service agents, all incoming mail goes here and can be worked on by all. Perfect for when an employee is out and someone is covering for them.
Salesforce Essentials provides integration options with other popular marketing tools and applications, facilitating a seamless flow of data.
The Trailhead Playground and the extensive training modules allow you to become an expert in Salesforce, although you do need to dedicate lots of time to it.
We require a CRM solution to track our customer data and enable sales intelligence.
It was a fantastic experience and an essential for a company looking to better engage and retain customers on digital platforms.
Too many unused fields that muddy up the screen and info can get lost in all the blank fields.
The code quality was awesome and the staff was super helpful. I think I'm getting the value for my money using this product.
The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship.
Superb integration with social media helping to leverage existing business relationships. Mobile functionality is also a positive.
DO NOT try to use the tool as a task manger or PM supplement as it does not work well for these functions.
It is extremely easy to use to give you the best results. Salesforce is a remarkable program because it is constantly changing and adapting to the times.
As for some of the things I couldn't deal with. And most egregious limitation: Only one agent can be working on a ticket at a time, and there's no way to kick out that other agent.
Satisfactory help from the salesforce help desk at dreamforce today. They have great customer service.
NO control on records - for example, I can't delete any history item.
Super user friendly platform and easy to navigate. It keeps everything organized and makes it easy to track historical information.
It's mobile app is very good and easy to access like this software manages customers, their mails and meetings in a single view.
Easy to use with great functionalities. Project tasks are easy to view and track.
We mostly use the mobile version as it is great for on the go and when we are at conferences and shows.
Instead of separate email inboxes for our three customer service agents, all incoming mail goes here and can be worked on by all. Perfect for when an employee is out and someone is covering for them.
Salesforce Essentials provides integration options with other popular marketing tools and applications, facilitating a seamless flow of data.
The Trailhead Playground and the extensive training modules allow you to become an expert in Salesforce, although you do need to dedicate lots of time to it.
We require a CRM solution to track our customer data and enable sales intelligence.
HubSpot CRM logo
4.5
4K

Everything you need to sell in one integrated suite

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from HubSpot CRM users   
avatar
avatar
+15
The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.
There have been multiple times where we lost data and data was unretrievable.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
It can be a little overwhelming and confusing all the options that are available.
Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.
HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.
Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.
The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.
Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.
Excellent organisational tool. Very happy with useful integrations and reminders.
This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.
Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.
Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.
I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.
The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.
There have been multiple times where we lost data and data was unretrievable.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
It can be a little overwhelming and confusing all the options that are available.
Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.
HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.
Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.
The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.
Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.
Excellent organisational tool. Very happy with useful integrations and reminders.
This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.
Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.
Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.
I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.
The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.
There have been multiple times where we lost data and data was unretrievable.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
It can be a little overwhelming and confusing all the options that are available.
Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.
HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.
Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.
The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.
Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.
Excellent organisational tool. Very happy with useful integrations and reminders.
This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.
Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.
Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.
I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.
Bigin by Zoho CRM logo
4.7
396

Pipeline-centric CRM system for small businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Bigin by Zoho CRM users   
avatar
avatar
+15
Had a great overall experience with a very responsive support team. The price point is convenient and the product looks perfect for small businesses trying to do CRM.
Hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person.
Bigin is the perfect solution for our startup. I love its interface, deal tracking and ease of use.
There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.
We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.
Regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.
Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.
I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts.
Lead tracking & Sales Management is a breeze. Most importantly the ability to create custom fields and have them so easily and fluidly embedded onto your lead tracking form is excellent.
For the most part, I have had a good experience with Bigin.
Its easy to use, secure log in, good organisation.
Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.
Something I really enjoy is the ability to create widget to add to my smartphone homepage.
It is very easy to use and useful for controlling the workflow for sale.
We can store all our memberships and other services as products, view emails in Contact, even if they were written with a different email client, and of course love the deal forecast.
Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.
It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually.
Now we are curious about the function of the web forms, which we want to integrate into our website soon.
Had a great overall experience with a very responsive support team. The price point is convenient and the product looks perfect for small businesses trying to do CRM.
Hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person.
Bigin is the perfect solution for our startup. I love its interface, deal tracking and ease of use.
There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.
We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.
Regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.
Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.
I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts.
Lead tracking & Sales Management is a breeze. Most importantly the ability to create custom fields and have them so easily and fluidly embedded onto your lead tracking form is excellent.
For the most part, I have had a good experience with Bigin.
Its easy to use, secure log in, good organisation.
Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.
Something I really enjoy is the ability to create widget to add to my smartphone homepage.
It is very easy to use and useful for controlling the workflow for sale.
We can store all our memberships and other services as products, view emails in Contact, even if they were written with a different email client, and of course love the deal forecast.
Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.
It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually.
Now we are curious about the function of the web forms, which we want to integrate into our website soon.
Had a great overall experience with a very responsive support team. The price point is convenient and the product looks perfect for small businesses trying to do CRM.
Hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person.
Bigin is the perfect solution for our startup. I love its interface, deal tracking and ease of use.
There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.
We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.
Regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.
Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.
I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts.
Lead tracking & Sales Management is a breeze. Most importantly the ability to create custom fields and have them so easily and fluidly embedded onto your lead tracking form is excellent.
For the most part, I have had a good experience with Bigin.
Its easy to use, secure log in, good organisation.
Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.
Something I really enjoy is the ability to create widget to add to my smartphone homepage.
It is very easy to use and useful for controlling the workflow for sale.
We can store all our memberships and other services as products, view emails in Contact, even if they were written with a different email client, and of course love the deal forecast.
Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.
It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually.
Now we are curious about the function of the web forms, which we want to integrate into our website soon.
Law Ruler Software logo
4.8
43

Legal Practice Management & Intake Software - Powered by AI

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Law Ruler Software users   
+15
Excellent product for managing intakes and securing the client with ease- the cost is minimal for the ability to increase client conversion.
The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably.
The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents.
I've been through a massive transition from a CRM to an ERP. It was a miserable experience.
I love this program and would recommend it to everyone that's interested in making a switch.
There are a lot of features on the software. This makes it difficult to use at first.
The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and overall make sure productivity is where it should be.
We went through 2 other software systems before Law Ruler that had all failed to implement our workflow in a useful way.
The support for the implementation of the software has been fantastic.
I find Law Ruler easy to navigate with very effective reporting features that are improving all the time.
This product has helped change that and drastically improved our efficiency and saved time and aggravation.
We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips.
We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs.
The system itself is easy to use which helps since our staff is all virtual now because of covid.
Everyone, particularly Matthew, has been available and supportive from Day One and made time for me and my team very quickly to train and further understand certain aspects of the software.
Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then.
Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot.
It will offer your firm the ability to capture a new client as quickly and professionally as any other law firm out there. The next revolutionary aspect to Law Ruler is its text integration.
Excellent product for managing intakes and securing the client with ease- the cost is minimal for the ability to increase client conversion.
The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably.
The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents.
I've been through a massive transition from a CRM to an ERP. It was a miserable experience.
I love this program and would recommend it to everyone that's interested in making a switch.
There are a lot of features on the software. This makes it difficult to use at first.
The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and overall make sure productivity is where it should be.
We went through 2 other software systems before Law Ruler that had all failed to implement our workflow in a useful way.
The support for the implementation of the software has been fantastic.
I find Law Ruler easy to navigate with very effective reporting features that are improving all the time.
This product has helped change that and drastically improved our efficiency and saved time and aggravation.
We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips.
We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs.
The system itself is easy to use which helps since our staff is all virtual now because of covid.
Everyone, particularly Matthew, has been available and supportive from Day One and made time for me and my team very quickly to train and further understand certain aspects of the software.
Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then.
Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot.
It will offer your firm the ability to capture a new client as quickly and professionally as any other law firm out there. The next revolutionary aspect to Law Ruler is its text integration.
Excellent product for managing intakes and securing the client with ease- the cost is minimal for the ability to increase client conversion.
The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably.
The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents.
I've been through a massive transition from a CRM to an ERP. It was a miserable experience.
I love this program and would recommend it to everyone that's interested in making a switch.
There are a lot of features on the software. This makes it difficult to use at first.
The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and overall make sure productivity is where it should be.
We went through 2 other software systems before Law Ruler that had all failed to implement our workflow in a useful way.
The support for the implementation of the software has been fantastic.
I find Law Ruler easy to navigate with very effective reporting features that are improving all the time.
This product has helped change that and drastically improved our efficiency and saved time and aggravation.
We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips.
We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs.
The system itself is easy to use which helps since our staff is all virtual now because of covid.
Everyone, particularly Matthew, has been available and supportive from Day One and made time for me and my team very quickly to train and further understand certain aspects of the software.
Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then.
Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot.
It will offer your firm the ability to capture a new client as quickly and professionally as any other law firm out there. The next revolutionary aspect to Law Ruler is its text integration.
Seamless.AI logo
3.7
146

Inside sales and lead generation software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    4.0
    Features
    3.8
    Customer support
    3.6
Pros and Cons from Seamless.AI users   
avatar
+15
Great experience, and very useful tool. With all the movement in the market lately, I was very impressed with how up to date the info was as i see contacts moving within my industry.
You waste a lot of landscape with unimportant features. The search field window (the most important area in my opinion) is too small and constantly minimized... and a pain in the ass to navigate.
I would say the biggest strength to seamless is going to be the speed at which you could build list off of LinkedIn. The tool is super fast, and that's a huge help when you're scraping big list.
The one thing that I found to be the worst is the breakdown of leads by location - for us it's specifically NY - they are missing many counties in their parameters.
They are great and very helpful. SENSITIVE CONTENT] is the best when it comes to wanting his customers to see immediate success using the Seamless tool.
Deceptive sales process. Was not informed of the mandatory 60 day notice to cancel services.
I was super pleased with the support after the purchase. Asked for and immediately received 1 on 1 coaching session.
Limits on the number of contacts per day can be frustrating.
The paid version is a helpful tool as well, although there are more robust versions on the market. But seamless's price point is great.
The WOrst Customer Service I have experienced.
It's interface with Salesforce to upload data is awesome. I like that gives alot of data on emails and let's you know if the email is good or risky and it is usually correct.
It's rare when it happens, but some contact information is duplicated, or there are missing phone numbers and I have to check the website for the right person, phone number or email address.
Seamless ai has one of the best sourcing systems I've ever seen. I cant do my job successfully without it.
Being asked if I need more training when I asked for a refund was a bit insulting.
The integration with Sales Navigator is amazing and makes it SO easy to find contacts and import into a CRM.
Incredibly easy to use and generated hundreds of emails, phones in minutes versus weeks. Also - awesome integration with LinkedIn Navigator, Google, CRM (I use Salesforce).
The ease of use in getting prospect information and how it's integrated with linkedin sales navigator.
Which is a huge compliment coming from me. I've not had one single need to reach out to tech support yet which is pretty shocking.
Great experience, and very useful tool. With all the movement in the market lately, I was very impressed with how up to date the info was as i see contacts moving within my industry.
You waste a lot of landscape with unimportant features. The search field window (the most important area in my opinion) is too small and constantly minimized... and a pain in the ass to navigate.
I would say the biggest strength to seamless is going to be the speed at which you could build list off of LinkedIn. The tool is super fast, and that's a huge help when you're scraping big list.
The one thing that I found to be the worst is the breakdown of leads by location - for us it's specifically NY - they are missing many counties in their parameters.
They are great and very helpful. SENSITIVE CONTENT] is the best when it comes to wanting his customers to see immediate success using the Seamless tool.
Deceptive sales process. Was not informed of the mandatory 60 day notice to cancel services.
I was super pleased with the support after the purchase. Asked for and immediately received 1 on 1 coaching session.
Limits on the number of contacts per day can be frustrating.
The paid version is a helpful tool as well, although there are more robust versions on the market. But seamless's price point is great.
The WOrst Customer Service I have experienced.
It's interface with Salesforce to upload data is awesome. I like that gives alot of data on emails and let's you know if the email is good or risky and it is usually correct.
It's rare when it happens, but some contact information is duplicated, or there are missing phone numbers and I have to check the website for the right person, phone number or email address.
Seamless ai has one of the best sourcing systems I've ever seen. I cant do my job successfully without it.
Being asked if I need more training when I asked for a refund was a bit insulting.
The integration with Sales Navigator is amazing and makes it SO easy to find contacts and import into a CRM.
Incredibly easy to use and generated hundreds of emails, phones in minutes versus weeks. Also - awesome integration with LinkedIn Navigator, Google, CRM (I use Salesforce).
The ease of use in getting prospect information and how it's integrated with linkedin sales navigator.
Which is a huge compliment coming from me. I've not had one single need to reach out to tech support yet which is pretty shocking.
Great experience, and very useful tool. With all the movement in the market lately, I was very impressed with how up to date the info was as i see contacts moving within my industry.
You waste a lot of landscape with unimportant features. The search field window (the most important area in my opinion) is too small and constantly minimized... and a pain in the ass to navigate.
I would say the biggest strength to seamless is going to be the speed at which you could build list off of LinkedIn. The tool is super fast, and that's a huge help when you're scraping big list.
The one thing that I found to be the worst is the breakdown of leads by location - for us it's specifically NY - they are missing many counties in their parameters.
They are great and very helpful. SENSITIVE CONTENT] is the best when it comes to wanting his customers to see immediate success using the Seamless tool.
Deceptive sales process. Was not informed of the mandatory 60 day notice to cancel services.
I was super pleased with the support after the purchase. Asked for and immediately received 1 on 1 coaching session.
Limits on the number of contacts per day can be frustrating.
The paid version is a helpful tool as well, although there are more robust versions on the market. But seamless's price point is great.
The WOrst Customer Service I have experienced.
It's interface with Salesforce to upload data is awesome. I like that gives alot of data on emails and let's you know if the email is good or risky and it is usually correct.
It's rare when it happens, but some contact information is duplicated, or there are missing phone numbers and I have to check the website for the right person, phone number or email address.
Seamless ai has one of the best sourcing systems I've ever seen. I cant do my job successfully without it.
Being asked if I need more training when I asked for a refund was a bit insulting.
The integration with Sales Navigator is amazing and makes it SO easy to find contacts and import into a CRM.
Incredibly easy to use and generated hundreds of emails, phones in minutes versus weeks. Also - awesome integration with LinkedIn Navigator, Google, CRM (I use Salesforce).
The ease of use in getting prospect information and how it's integrated with linkedin sales navigator.
Which is a huge compliment coming from me. I've not had one single need to reach out to tech support yet which is pretty shocking.
Rolldog logo
4.9
27

Rolldog CRM - manage your business AND increase revenue.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Rolldog users   
No pros & cons found
GreenRope logo
4.3
152

Complete CRM for sales, marketing, and operations

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    3.9
    Features
    4.2
    Customer support
    4.6
Pros and Cons from GreenRope users   
avatar
avatar
avatar
+15
A great communication tool for small business. The opportunity to be able to reach prospects in an quickly and timely manner is beyond impressive.
HATE HATE HATE that spell check is not on as a default in the email settings. HATE that when you use autofill for one category it changes all the categories.
We deal with a lot of 55 - 75 year old people and the ability to go in and help them with their newsletter subscriptions as if I was them is superb.
HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar.
Customer Support is GreenRope's secret advantage. Staff is very responsive and effective.
HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app.
You guys make me look good. Thank you very much for your help and support.
The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.
We are confident we can not only improve our internal operation, but our customer's experience as well.
It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.
Everyone is friendly, patient, and helpful. I have worked most often with representative.
No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers.
Customer Support through the live chat feature is fantastic. I always get a quick response.
The great support I get from customer support.
This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.
There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family.
Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost.
We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule.
A great communication tool for small business. The opportunity to be able to reach prospects in an quickly and timely manner is beyond impressive.
HATE HATE HATE that spell check is not on as a default in the email settings. HATE that when you use autofill for one category it changes all the categories.
We deal with a lot of 55 - 75 year old people and the ability to go in and help them with their newsletter subscriptions as if I was them is superb.
HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar.
Customer Support is GreenRope's secret advantage. Staff is very responsive and effective.
HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app.
You guys make me look good. Thank you very much for your help and support.
The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.
We are confident we can not only improve our internal operation, but our customer's experience as well.
It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.
Everyone is friendly, patient, and helpful. I have worked most often with representative.
No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers.
Customer Support through the live chat feature is fantastic. I always get a quick response.
The great support I get from customer support.
This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.
There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family.
Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost.
We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule.
A great communication tool for small business. The opportunity to be able to reach prospects in an quickly and timely manner is beyond impressive.
HATE HATE HATE that spell check is not on as a default in the email settings. HATE that when you use autofill for one category it changes all the categories.
We deal with a lot of 55 - 75 year old people and the ability to go in and help them with their newsletter subscriptions as if I was them is superb.
HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar.
Customer Support is GreenRope's secret advantage. Staff is very responsive and effective.
HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app.
You guys make me look good. Thank you very much for your help and support.
The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.
We are confident we can not only improve our internal operation, but our customer's experience as well.
It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.
Everyone is friendly, patient, and helpful. I have worked most often with representative.
No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers.
Customer Support through the live chat feature is fantastic. I always get a quick response.
The great support I get from customer support.
This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.
There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family.
Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost.
We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule.
Capsule logo
4.5
159

Take care of your customers and sales opportunities

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.5
Pros and Cons from Capsule users   
avatar
avatar
avatar
+15
This software is very easy to use, and we have had great success with using it to communicate internally to better serve our clients.
The free version was so restricted, it made it virtually useless.
What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run.
I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
Nice integration with Socials to retrive people information (pictures). Some basic easy to use integration with msot popular tools like Mailchimp, Xero, Zendesk.
No multiple records (create campaign lists and cleaning up is horror).
Capsule is an excellent product for tracking opportunities and client relationships. It is easy to set up and customise.
Starts to get expensive with more users - if I could role out viewing to my whole team (no input) it would be handy - but i can't justify £300 a month.
Overall experience was positive. It's a solution that I recommend to people.
I find Capsule really easy to use and manage all my quotes, leads and follow-ups on it. I like that you can have custom fields too, helps for tracking.
Technically it has always worked great and customer service is always prompt and very friendly.
Easy to use, intuitive easy to train how to use for new employees. Great powerful CRM tool.
What I like most is keeping notes and tracking all phone calls and customer interaction with ease to follow up.
The calendar view for tasks is my favorite to stay on top of everything.
Support staff are very quick to respond. The close links with Mailchimp and Zapier are great and really easy to merge different systems.
It's intuitiveness is certainly my biggest positive.
We used salesforce on a clients account and found it very difficult to use and learn. Capsule pricing is very fair and it is great with g-suite integration.
Easy to use, inexpensive, has all the features I need for my small business.
This software is very easy to use, and we have had great success with using it to communicate internally to better serve our clients.
The free version was so restricted, it made it virtually useless.
What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run.
I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
Nice integration with Socials to retrive people information (pictures). Some basic easy to use integration with msot popular tools like Mailchimp, Xero, Zendesk.
No multiple records (create campaign lists and cleaning up is horror).
Capsule is an excellent product for tracking opportunities and client relationships. It is easy to set up and customise.
Starts to get expensive with more users - if I could role out viewing to my whole team (no input) it would be handy - but i can't justify £300 a month.
Overall experience was positive. It's a solution that I recommend to people.
I find Capsule really easy to use and manage all my quotes, leads and follow-ups on it. I like that you can have custom fields too, helps for tracking.
Technically it has always worked great and customer service is always prompt and very friendly.
Easy to use, intuitive easy to train how to use for new employees. Great powerful CRM tool.
What I like most is keeping notes and tracking all phone calls and customer interaction with ease to follow up.
The calendar view for tasks is my favorite to stay on top of everything.
Support staff are very quick to respond. The close links with Mailchimp and Zapier are great and really easy to merge different systems.
It's intuitiveness is certainly my biggest positive.
We used salesforce on a clients account and found it very difficult to use and learn. Capsule pricing is very fair and it is great with g-suite integration.
Easy to use, inexpensive, has all the features I need for my small business.
This software is very easy to use, and we have had great success with using it to communicate internally to better serve our clients.
The free version was so restricted, it made it virtually useless.
What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run.
I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
Nice integration with Socials to retrive people information (pictures). Some basic easy to use integration with msot popular tools like Mailchimp, Xero, Zendesk.
No multiple records (create campaign lists and cleaning up is horror).
Capsule is an excellent product for tracking opportunities and client relationships. It is easy to set up and customise.
Starts to get expensive with more users - if I could role out viewing to my whole team (no input) it would be handy - but i can't justify £300 a month.
Overall experience was positive. It's a solution that I recommend to people.
I find Capsule really easy to use and manage all my quotes, leads and follow-ups on it. I like that you can have custom fields too, helps for tracking.
Technically it has always worked great and customer service is always prompt and very friendly.
Easy to use, intuitive easy to train how to use for new employees. Great powerful CRM tool.
What I like most is keeping notes and tracking all phone calls and customer interaction with ease to follow up.
The calendar view for tasks is my favorite to stay on top of everything.
Support staff are very quick to respond. The close links with Mailchimp and Zapier are great and really easy to merge different systems.
It's intuitiveness is certainly my biggest positive.
We used salesforce on a clients account and found it very difficult to use and learn. Capsule pricing is very fair and it is great with g-suite integration.
Easy to use, inexpensive, has all the features I need for my small business.
TeamDesk logo
4.8
42

Custom online database creation. Low code database software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.8
    Customer support
    4.9
Pros and Cons from TeamDesk users   
avatar
+15
I love the ability to customize to continue to improve our operational systems. I also really like being able to use the software at any time and any place I have internet.
We had some awful experiences with cloud databases prior to migrating a few years ago to Teamdesk.
I am really glad that i found a fast and easy solution where i don´t need to care about the GUI and can do almost the same as if would program it myself.
If TeamDesk has a downside it's probably that they don't market themselves enough although that is changing (hence this listing).
Support is always quickly responsive to any issues. Amazing value for the money.
It´s filling up exactly the market niche between senseless "drag and drop" solutions with less functionality or to develop your project from the scratch.
Customer service is amazing. They help customize and solve your problems for you.
I actually have no dislikes or concerns about the software, perhaps a few extra links would be helpful.
Great customer support, great features/flexible to fit our needs.
Fasts to set up, easy to use, intuitive, flexible, fantastic support.
Great number of users to start out with. Design your database the way you want.
Great Database, Inexpensive, Easy to Store Information, All in one Management.
Ease of use; I can use TeamDesk from my phone which makes my job so much easier. User interface is simple and attractive.
Amazingly simple yet powerful software that scales rapidly with growth.
Excellent range of features and rapid development time.
Best web database building application for the team.
Lots of functionality and incredible level of help and support.
An easy tool that enables users to organise, store, retrieve information from databases efficiently.
I love the ability to customize to continue to improve our operational systems. I also really like being able to use the software at any time and any place I have internet.
We had some awful experiences with cloud databases prior to migrating a few years ago to Teamdesk.
I am really glad that i found a fast and easy solution where i don´t need to care about the GUI and can do almost the same as if would program it myself.
If TeamDesk has a downside it's probably that they don't market themselves enough although that is changing (hence this listing).
Support is always quickly responsive to any issues. Amazing value for the money.
It´s filling up exactly the market niche between senseless "drag and drop" solutions with less functionality or to develop your project from the scratch.
Customer service is amazing. They help customize and solve your problems for you.
I actually have no dislikes or concerns about the software, perhaps a few extra links would be helpful.
Great customer support, great features/flexible to fit our needs.
Fasts to set up, easy to use, intuitive, flexible, fantastic support.
Great number of users to start out with. Design your database the way you want.
Great Database, Inexpensive, Easy to Store Information, All in one Management.
Ease of use; I can use TeamDesk from my phone which makes my job so much easier. User interface is simple and attractive.
Amazingly simple yet powerful software that scales rapidly with growth.
Excellent range of features and rapid development time.
Best web database building application for the team.
Lots of functionality and incredible level of help and support.
An easy tool that enables users to organise, store, retrieve information from databases efficiently.
I love the ability to customize to continue to improve our operational systems. I also really like being able to use the software at any time and any place I have internet.
We had some awful experiences with cloud databases prior to migrating a few years ago to Teamdesk.
I am really glad that i found a fast and easy solution where i don´t need to care about the GUI and can do almost the same as if would program it myself.
If TeamDesk has a downside it's probably that they don't market themselves enough although that is changing (hence this listing).
Support is always quickly responsive to any issues. Amazing value for the money.
It´s filling up exactly the market niche between senseless "drag and drop" solutions with less functionality or to develop your project from the scratch.
Customer service is amazing. They help customize and solve your problems for you.
I actually have no dislikes or concerns about the software, perhaps a few extra links would be helpful.
Great customer support, great features/flexible to fit our needs.
Fasts to set up, easy to use, intuitive, flexible, fantastic support.
Great number of users to start out with. Design your database the way you want.
Great Database, Inexpensive, Easy to Store Information, All in one Management.
Ease of use; I can use TeamDesk from my phone which makes my job so much easier. User interface is simple and attractive.
Amazingly simple yet powerful software that scales rapidly with growth.
Excellent range of features and rapid development time.
Best web database building application for the team.
Lots of functionality and incredible level of help and support.
An easy tool that enables users to organise, store, retrieve information from databases efficiently.
LeadsPedia logo
5.0
4

Web-based performance marketing platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.3
    Customer support
    5.0
Pros and Cons from LeadsPedia users   
No pros & cons found
Claritysoft CRM logo
4.5
167

User-friendly customer relationship management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Claritysoft CRM users   
avatar
+15
The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
We had employees refuse to use it because they were so frustrated.
You do not have to hire a third party company to make all the changes so your sales team can and will use the CRM. Claritysoft is eager to help make your experience the best it can be.
Early on in our use of ClaritySoft, we had a problem that needed to be addressed.
I like that we can set it up and customize the way we want it. I also liked that is was simple to get a fair price from Clarity and not some drawn out process with a large price tag.
Post the commission amount from a drop down list of sources.
We like that we have the ability to customize the software to meet our needs and also have the ability to created customer modules.
What I personally like most is the ease of use for the contact data, activity reporting, opportunities and calendar scheduling.
Ease of use and the capability for customization. The action plans and workflow functions are great for support a sales process.
Having all of my leads organized and accessible has been the best part of my Claritysoft experience.
Also, Claritysoft's support team has been AMAZING, providing training and tech support as needed to make the transition away from Salesforce extremely easy.
Great support and training form the Claritysoft CRM teams. All of our team members embraced this user friendly software.
I liked the fact that the software was so user friendly, that I could use the software with only having minimal training, and yet still be able to maneuver around the site, changing data, etc.
I particularly appreciated how our account manager customized the plan/pricing to our needs and worked with us to get the platform we needed at the cost we could afford.
Clarity has been spot-on with their support, professional, efficient and honest with us. In the early stages of adoption we were frustrated with the integration of Clarity and our staff.
Easy to use but implementation with email integration has been slow.
The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
We had employees refuse to use it because they were so frustrated.
You do not have to hire a third party company to make all the changes so your sales team can and will use the CRM. Claritysoft is eager to help make your experience the best it can be.
Early on in our use of ClaritySoft, we had a problem that needed to be addressed.
I like that we can set it up and customize the way we want it. I also liked that is was simple to get a fair price from Clarity and not some drawn out process with a large price tag.
Post the commission amount from a drop down list of sources.
We like that we have the ability to customize the software to meet our needs and also have the ability to created customer modules.
What I personally like most is the ease of use for the contact data, activity reporting, opportunities and calendar scheduling.
Ease of use and the capability for customization. The action plans and workflow functions are great for support a sales process.
Having all of my leads organized and accessible has been the best part of my Claritysoft experience.
Also, Claritysoft's support team has been AMAZING, providing training and tech support as needed to make the transition away from Salesforce extremely easy.
Great support and training form the Claritysoft CRM teams. All of our team members embraced this user friendly software.
I liked the fact that the software was so user friendly, that I could use the software with only having minimal training, and yet still be able to maneuver around the site, changing data, etc.
I particularly appreciated how our account manager customized the plan/pricing to our needs and worked with us to get the platform we needed at the cost we could afford.
Clarity has been spot-on with their support, professional, efficient and honest with us. In the early stages of adoption we were frustrated with the integration of Clarity and our staff.
Easy to use but implementation with email integration has been slow.
The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
We had employees refuse to use it because they were so frustrated.
You do not have to hire a third party company to make all the changes so your sales team can and will use the CRM. Claritysoft is eager to help make your experience the best it can be.
Early on in our use of ClaritySoft, we had a problem that needed to be addressed.
I like that we can set it up and customize the way we want it. I also liked that is was simple to get a fair price from Clarity and not some drawn out process with a large price tag.
Post the commission amount from a drop down list of sources.
We like that we have the ability to customize the software to meet our needs and also have the ability to created customer modules.
What I personally like most is the ease of use for the contact data, activity reporting, opportunities and calendar scheduling.
Ease of use and the capability for customization. The action plans and workflow functions are great for support a sales process.
Having all of my leads organized and accessible has been the best part of my Claritysoft experience.
Also, Claritysoft's support team has been AMAZING, providing training and tech support as needed to make the transition away from Salesforce extremely easy.
Great support and training form the Claritysoft CRM teams. All of our team members embraced this user friendly software.
I liked the fact that the software was so user friendly, that I could use the software with only having minimal training, and yet still be able to maneuver around the site, changing data, etc.
I particularly appreciated how our account manager customized the plan/pricing to our needs and worked with us to get the platform we needed at the cost we could afford.
Clarity has been spot-on with their support, professional, efficient and honest with us. In the early stages of adoption we were frustrated with the integration of Clarity and our staff.
Easy to use but implementation with email integration has been slow.
Bitrix24 logo

Bitrix24

4.2
806

100% free CRM, collaboration, and communication tool suite

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    3.9
    Features
    4.2
    Customer support
    3.9
Pros and Cons from Bitrix24 users   
avatar
avatar
avatar
+15
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
ActivePipe logo
3.9
8

Nurture and convert more leads with automated email journeys

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.1
    Features
    3.9
    Customer support
    3.7
Pros and Cons from ActivePipe users   
No pros & cons found
Activation Studio logo
5.0
4

Amplify the power of Salesforce Marketing Cloud (SFMC)

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    5.0
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Activation Studio users   
No pros & cons found
LionDesk logo
4.1
95

CRM, marketing & transaction management for real estate

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    3.9
    Features
    4.1
    Customer support
    3.6
Pros and Cons from LionDesk users   
avatar
+15
While I was using it, I found LionDesk very useful. It had a great database feature, the drip campaigns went out seamlessly, and it was very easy to keep up with all documents imported into system.
Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible.
Marketing section with emails/texts/tasks has quality content, easy to set-up. Owner and support staff really care and do a great job.
See if it works for your needs. Our RealGeeks site ended updoing 95% of what I needed LionDesk to do and for what I needed LionDesk to do, it was bad at it.
Helps to keep me on top of things so I can continue to provide a great service to my clients.
The new version lack of calendar is something that I will miss.
When we started they response time was AMAZING!!!!! I would click the help button and someone answered my question immediately.
They also haven't even offered to import the hundreds of leads that were never imported due to their glitchy software. I've lost a ton of money due to leads slipping through the cracks.
Ease of use, great on the budget and does for a little bit of money what more expensive CRMs boast about.
Does not efficiently integrate with RealGeeks to track user website activities, making it useless for maintaining sufficient notes on leads.
App accessible The ease of having the app was easy while out and meeting clients are on the road and meeting clients versus being on a computer all the time.
All the problems happened after the first sync and beyond 24 hours.
I like how this product does not limit you on the number of contacts. The organization of the product makes sense and is easy to navigate.
Now it's more tedious; supposedly the feature is still available on the mobile app but I prefer using the laptop. It's also a bit difficult to upload video.
I like the integration and automatization capabilities, Follow up campaigns.
Its easy to use it and stay on track to follow up. Ability to create own campaign and upload campaign from others.
Organizes leads and daily activities with ease and simplicity.
Overall 10/10 rating and worth the money. My company will be a long term LionDesk User.
While I was using it, I found LionDesk very useful. It had a great database feature, the drip campaigns went out seamlessly, and it was very easy to keep up with all documents imported into system.
Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible.
Marketing section with emails/texts/tasks has quality content, easy to set-up. Owner and support staff really care and do a great job.
See if it works for your needs. Our RealGeeks site ended updoing 95% of what I needed LionDesk to do and for what I needed LionDesk to do, it was bad at it.
Helps to keep me on top of things so I can continue to provide a great service to my clients.
The new version lack of calendar is something that I will miss.
When we started they response time was AMAZING!!!!! I would click the help button and someone answered my question immediately.
They also haven't even offered to import the hundreds of leads that were never imported due to their glitchy software. I've lost a ton of money due to leads slipping through the cracks.
Ease of use, great on the budget and does for a little bit of money what more expensive CRMs boast about.
Does not efficiently integrate with RealGeeks to track user website activities, making it useless for maintaining sufficient notes on leads.
App accessible The ease of having the app was easy while out and meeting clients are on the road and meeting clients versus being on a computer all the time.
All the problems happened after the first sync and beyond 24 hours.
I like how this product does not limit you on the number of contacts. The organization of the product makes sense and is easy to navigate.
Now it's more tedious; supposedly the feature is still available on the mobile app but I prefer using the laptop. It's also a bit difficult to upload video.
I like the integration and automatization capabilities, Follow up campaigns.
Its easy to use it and stay on track to follow up. Ability to create own campaign and upload campaign from others.
Organizes leads and daily activities with ease and simplicity.
Overall 10/10 rating and worth the money. My company will be a long term LionDesk User.
While I was using it, I found LionDesk very useful. It had a great database feature, the drip campaigns went out seamlessly, and it was very easy to keep up with all documents imported into system.
Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible.
Marketing section with emails/texts/tasks has quality content, easy to set-up. Owner and support staff really care and do a great job.
See if it works for your needs. Our RealGeeks site ended updoing 95% of what I needed LionDesk to do and for what I needed LionDesk to do, it was bad at it.
Helps to keep me on top of things so I can continue to provide a great service to my clients.
The new version lack of calendar is something that I will miss.
When we started they response time was AMAZING!!!!! I would click the help button and someone answered my question immediately.
They also haven't even offered to import the hundreds of leads that were never imported due to their glitchy software. I've lost a ton of money due to leads slipping through the cracks.
Ease of use, great on the budget and does for a little bit of money what more expensive CRMs boast about.
Does not efficiently integrate with RealGeeks to track user website activities, making it useless for maintaining sufficient notes on leads.
App accessible The ease of having the app was easy while out and meeting clients are on the road and meeting clients versus being on a computer all the time.
All the problems happened after the first sync and beyond 24 hours.
I like how this product does not limit you on the number of contacts. The organization of the product makes sense and is easy to navigate.
Now it's more tedious; supposedly the feature is still available on the mobile app but I prefer using the laptop. It's also a bit difficult to upload video.
I like the integration and automatization capabilities, Follow up campaigns.
Its easy to use it and stay on track to follow up. Ability to create own campaign and upload campaign from others.
Organizes leads and daily activities with ease and simplicity.
Overall 10/10 rating and worth the money. My company will be a long term LionDesk User.
Zoho CRM logo

Zoho CRM

4.3
6.6K

CRM software that helps you sell smarter, better, faster.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
Aggregatur logo
5.0
1

Lead Aggregation Software for Selling Calls and Web Leads

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Aggregatur users   
No pros & cons found
Automatur logo
0

Digital marketing optimization software

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Automatur users   
No pros & cons found
Marketing Optimizer logo
4.6
7

Digital Marketing Optimization Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    0.0
    Ease of use
    4.5
    Features
    4.0
    Customer support
    4.8
Pros and Cons from Marketing Optimizer users   
No pros & cons found
LeadManaging logo
4.5
4

Lead management solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.0
    Features
    3.8
    Customer support
    4.3
Pros and Cons from LeadManaging users   
No pros & cons found
Copper logo
4.4
582

The CRM designed for Google Workspace

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Copper users   
avatar
avatar
avatar
+15
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
We are able to effectively track and augment our sales and marketing efforts. We have also experience great process improvement in managing our internal client onboarding.
The customer service and billing policies are horrible.
The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at.
I love how it automatically saves every change you make to an account. It was very easy to learn how to use and it helps you keep track of everything from phone conversations to tasks.
It's really easy to use and we have all the info we need in the same place. It's also really good at sending reminders for tasks, opportunities, etc.
I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.
Attractive, easy to use, with good G-Suite integration.
With real-time reports, and an easy learning curve, Copper seamlessly fit in with the need in the office. It has the functionality of a google product and works hand-in-hand with G-Suite.
The integration with Linkedin is also a nice feature when I am entering leads.
Sales support team was helpful in finding a solution for my UTM needs mentioned above.
Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year.
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
We are able to effectively track and augment our sales and marketing efforts. We have also experience great process improvement in managing our internal client onboarding.
The customer service and billing policies are horrible.
The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at.
I love how it automatically saves every change you make to an account. It was very easy to learn how to use and it helps you keep track of everything from phone conversations to tasks.
It's really easy to use and we have all the info we need in the same place. It's also really good at sending reminders for tasks, opportunities, etc.
I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.
Attractive, easy to use, with good G-Suite integration.
With real-time reports, and an easy learning curve, Copper seamlessly fit in with the need in the office. It has the functionality of a google product and works hand-in-hand with G-Suite.
The integration with Linkedin is also a nice feature when I am entering leads.
Sales support team was helpful in finding a solution for my UTM needs mentioned above.
Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year.
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
We are able to effectively track and augment our sales and marketing efforts. We have also experience great process improvement in managing our internal client onboarding.
The customer service and billing policies are horrible.
The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at.
I love how it automatically saves every change you make to an account. It was very easy to learn how to use and it helps you keep track of everything from phone conversations to tasks.
It's really easy to use and we have all the info we need in the same place. It's also really good at sending reminders for tasks, opportunities, etc.
I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.
Attractive, easy to use, with good G-Suite integration.
With real-time reports, and an easy learning curve, Copper seamlessly fit in with the need in the office. It has the functionality of a google product and works hand-in-hand with G-Suite.
The integration with Linkedin is also a nice feature when I am entering leads.
Sales support team was helpful in finding a solution for my UTM needs mentioned above.
Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year.