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HappyFox Service Desk Logo

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HappyFox Service Desk - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

HappyFox Service Desk overview

What is HappyFox Service Desk?

Starting price

69per user /
per month

Alternatives

with better value for money

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HappyFox Service Desk’s user interface

Ease of use rating:

HappyFox Service Desk reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

HappyFox Service Desk's key features

Most critical features, based on insights from HappyFox Service Desk users:

Customer support
Incident management
Knowledge base management
Self service portal

All HappyFox Service Desk features

Customer support
Incident management
Knowledge base management
Self service portal

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Empty state illustration for "No pricing info"

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HappyFox Service Desk pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team

69

/user

Per month

Features included:

  • Incident Management
  • Service Request Management
  • Service Catalog
  • Product Catalog
  • 5 Teams And Unlimited Assignment Groups
  • 500 Assets
  • Knowledge Base
  • Service Desk Automation
  • Marketplace Apps
  • Single Sign-On (SSO)
  • SLA Management
  • Work Schedules
  • Omnichannel Ticket Creation
  • Migration Assistance
  • Email Notifications Customization
  • 500 GB Attachment Store
  • REST API (100 Requests Per Minute)
  • Custom Email Channel
  • Customizable Priorities
  • Ticket Tagging
  • Bulk Editing
  • Custom Ticket Queues
  • Requester Custom Fields
  • Unlimited Requester Groups
  • Self-Service Portal
  • Smart Rules
  • Canned Actions (Macros)
  • Knowledge Base Drafts
  • Service Portal Builder
  • Requestor Portal
  • Custom Domains
  • Service Desk Mobile App For Agents
  • SOC 2 Type II Compliance
  • Role-Based Security
  • Session-Based Security
  • Two Factor Authentication
  • Data Encryption - Rest And Transit
  • SSL Certificate Hosting
  • Your Own Single Sign-On (JWT)
  • Digitally Signed Emails (DKIM)
  • Audit Logs Retention: Basic
  • Email Support (PST): 24/5
  • Third Party Integrations: Some (e.g., Azure Active Directory - Contact Sync Not Included)

Pro

119

/user

Per month

Features included:

  • Problem Management
  • Change Management
  • Release Management
  • Unlimited Teams And Assignment Groups
  • 2,000 Assets
  • Task Management
  • Team Wise Custom Status
  • Custom Roles And Permissions
  • 15 Service Portals
  • 1 TB Attachment Store
  • Requester Group Custom Fields
  • Password Policy Management
  • IP-Based Restriction
  • EU Data Center Hosting (Optional)
  • Uptime SLA
  • Email Support (PST): 24/7
  • Live Chat Support (PST): 5AM-5PM (Mon-Fri)
  • Phone Support (PST): 5AM-5PM (Mon-Fri)
  • Audit Logs Retention: Basic
  • Third Party Integrations: Most Listed Integrations Included (e.g., Azure Active Directory - SSO, Azure DevOps, Google Apps SSO, Slack, Okta, OneLogin)

Enterprise PRO

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 5,000 Assets
  • 2 TB Attachment Store
  • Email Archival
  • 25 Service Portals
  • Dedicated Success Manager
  • Audit Logs Retention: Advanced
  • Email Support (PST): 24/7
  • Live Chat Support (PST): 5AM-5PM (Mon-Fri)
  • Phone Support (PST): 5AM-5PM (Mon-Fri)
  • Third Party Integrations: All Listed Integrations Included

User opinions about HappyFox Service Desk price and value

Value for money rating:

HappyFox Service Desk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Webinars
Documentation
Videos

HappyFox Service Desk FAQs

Q. Who are the typical users of HappyFox Service Desk?

HappyFox Service Desk has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does HappyFox Service Desk support mobile devices?

HappyFox Service Desk supports the following devices:
Android, iPhone, iPad


Q. What level of support does HappyFox Service Desk offer?

HappyFox Service Desk offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

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