HayatCMS - 2026 Pricing, Features, Reviews & Alternatives

HayatCMS is a cloud-based care management platform designed for UK care providers, consolidating care management, staff scheduling, carer activity tracking, medication management, billing, and operational reporting into a single connected system. Accessible via web browser and dedicated mobile apps on iOS and Android, it serves domiciliary and home care agencies, supported living and complex care providers, children's residential homes, youth services (semi-independent living 16+), and residential care homes.

The platform centres on centralised client profiles and digital care plans, with real-time updates accessible to frontline staff through the HayatCare mobile app (iOS and Android), which supports schedule viewing, clock-in/out, task completion, and care note logging. A companion app, HayatCareClient (iOS and Android), gives service users and authorised family members live visibility into visit schedules, care plan progress, and real-time care activity updates. Staff rostering supports daily, weekly, and recurring rotas with carer assignment based on availability and skills, while medication routines are linked directly to care plans and logged via mobile. Billing is tied to completed visits with funding rate tracking, and accounting integrations connect with Xero, QuickBooks, and Sage. HR functionality covers staff qualifications, certifications, leave, availability, and payroll hours tracking, all governed by granular role-based access controls for managers, coordinators, and carers.

HayatCMS supports structured record-keeping for management reviews and regulatory reporting through configurable dashboards covering care hours, visit status, staff activity, and financial performance, alongside exportable reports. Bespoke workflow modules extend the platform with tailored assessment templates, KPI exports, commissioner summaries, and custom payroll sheets, with ongoing product development informed by operational feedback from frontline users.