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Hotline
Legendary CRM for Support and Sales in Telegram
Table of Contents
Hotline - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Hotline overview
What is Hotline?
Hotline is a CRM system for support and sales teams operating within Telegram. Built on Telegram's forum topics interface, it enables teams to manage conversations, inquiries, and sales directly. Operators can connect personal accounts or bots, with simultaneous connections supported, and setup is handled via an automated bot. The platform supports unlimited users and integrates with Telegram media types like photos, videos, files, and voice messages. Features include search, message pinning, scheduled messaging, first-touch attribution, and referral tracking. Role-based access control allows managers to oversee performance and manage team access. Quick response templates, mass mailing, and contact segmentation are also available. Hotline ensures data security by keeping messages within Telegram's infrastructure.
Starting price
per month
Alternatives
with better value for money
Hotline’s user interface
Hotline reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.00/10
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Hotline's key features
Most critical features, based on insights from Hotline users:
All Hotline features
Hotline alternatives
Hotline
Starting from
15
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
eWay-CRM
Starting from
20
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
Hotline pricing
Pricing plans
Pricing details:
User opinions about Hotline price and value
Value for money rating:
Hotline support options
Typical customers
Platforms supported
Support options
Training options
Hotline FAQs
Hotline has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Hotline support mobile devices?
Hotline supports the following devices:
Android, iPhone, iPad
Q. What level of support does Hotline offer?
Hotline offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base