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i-doit Logo

IT documentation and CMDB solution

Table of Contents

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i-doit - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

i-doit overview

What is i-doit?

i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

i-doit enables organizations to document and track IT systems in accordance with ITIL best practices. The platform allows users to gain insights into the performance of their software and hardware assets, visualize relationships between components, and configure their IT environment. It offers various features, including advanced rights management, customizable reports, and graphical displays such as IP address lists and rack views.

i-doit lets teams create custom CMDB data models and import data from various external sources, and utilize auto-discovery to map their network. Its open API allows it to function as a powerful configuration management engine for other service management software.

Starting price

48.65 /
per month

Alternatives

with better value for money

i-doit’s user interface

Ease of use rating:

i-doit reviews

Overall rating

4.7

/5

13

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.92/10
Rating distribution

5

4

3

2

1

9

4

0

0

0

Who uses i-doit?

Based on 13 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Executive Office
Hospital & Health Care
Computer & Network Security
Others

Use cases

IT Asset Management
CMDB

i-doit's key features

Most critical features, based on insights from i-doit users:

Contract/License management
Configuration management

All i-doit features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Approval process control
Asset lifecycle management
Asset tracking
Audit management
Availability management
Barcode/Ticket scanning
Change management
Client portal
Collaboration tools
Compliance management
Compliance tracking
Configurable workflow
Configuration management
Contract/License management
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data mapping
Data visualization
Device auto discovery
Drag & drop
Email management
Help desk management
Impact management
Incident management
Inventory management
IT asset management
IT asset tracking
Knowledge base management
License management
Maintenance management
Monitoring
Performance monitoring
Prioritization
Problem management
Project management
Relationship mapping
Release management
Reporting/Analytics
Reporting & statistics
Request Assignment
Scheduled/Automated reports
Self service portal
Service catalog
Service level agreement (sla) management
Single sign on
SSL security
Supplier management
Support ticket management
Support ticket tracking
Surveys & feedback
Task management
Third-Party integrations
User management
Widgets
Workflow management

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i-doit pricing

Value for money rating:

Starting from

48.65

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about i-doit price and value

Value for money rating:

i-doit integrations (6)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as i-doit integrations and how users feel about them.

Integration rating: 5.0 (1)

Porque es la herramienta principal de monitoreo que usamos en nuestra área

IP

Indira P.

Analista

Zammad logo
Zammad

Integration rating: 5.0 (1)

i-doit support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

i-doit FAQs

Related categories