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Incident Tracker
5
16
4
7
3
2
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident management platform for generating incident reports
Table of Contents
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Incident Tracker - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Incident Tracker overview
What is Incident Tracker?
Incident Tracker is an integrated solution that helps educational institutions, security firms, healthcare agencies, and other businesses track workplace incidents and generate reports. Users can create and customize electronic forms by marking inputs as required or optional, and adding labels, checkboxes, dropdown lists, or radio buttons in forms.
Key features include alerts/notifications, role-based access, data import/export, heatmaps, and document management. Businesses can utilize Incident Tracker to configure workflows and automatically assign reports to users based on locations, categories, or groups. It also comes with a bulletin board module, which lets managers post and share critical notes with colleagues and team members, in order to improve collaboration across the organization.
Incident Tracker helps enterprises integrate with Active Directory and Lightweight Directory Access Protocol (LDAP) to record and maintain employee details. Users can retrieve specific files from the database using the search functionality and export reports in PDF format. Plus, it enables institutions to track the status of submitted reports and receive automated reminders on follow-up processes.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Customer Support
User Interface
Integrations
Incident Tracker’s user interface
Incident Tracker pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.2
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Incident Tracker?
The banned patron feature is a bit clunky and only someone with admin rights can use it.
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Who uses Incident Tracker?
Based on 25 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Incident Tracker's key features
Most critical features, based on insights from Incident Tracker users:
All Incident Tracker features
Features rating:
Incident Tracker alternatives
Incident Tracker
Starting from
10
/user
Per year
Freshservice
Starting from
19
/user
Per month
ilert
Starting from
19
/user
Per month
JIRA Service Management
Starting from
20
/user
Per month
Incident Tracker pricing
Pricing plans
Pricing details:
User opinions about Incident Tracker price and value
Value for money rating:
To see what individual users think of Incident Tracker's price and value, check out the review snippets below.
Jessica P.
Housing Operations Director
Sam H.
Compliance Officer
Incident Tracker integrations (1)
Integrations rated by users
We looked at 25 user reviews to identify which products are mentioned as Incident Tracker integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
Incident Tracker support options
Typical customers
Platforms supported
Support options
Training options
