IQ:caremanager - 2026 Pricing, Features, Reviews & Alternatives

IQ:caremanager is a cloud-based home care management software system designed for UK home care agencies operating across domiciliary care, supported living, reablement, and live-in care sectors. Launched in two thousand twenty by Unique IQ, the platform consolidates scheduling, electronic care planning, electronic medication administration records, carer mobile applications, family portals, invoicing, and Care Quality Commission compliance functionality into a unified system enhanced with artificial intelligence features for real-time auditing and co-authored care planning. The software accommodates providers ranging from smaller agencies with around twenty carers to multi-branch networks and draws upon over twenty years of care sector expertise.

The care planning module supports rapid client onboarding with detailed personal preference documentation, real-time care package updates, and smart scheduling that matches carers to clients based on skills, geographic optimisation, travel time management, and continuity of care preferences. An AI co-authoring tool drafts person-centred care plans from assessment data, which care coordinators then review, refine, and approve. Care management capabilities encompass carer administration, incident handling, invoicing and payroll automation, and continuous auditing through an AI-driven tool that reviews care notes and visit logs to flag medication issues, safeguarding concerns, and documentation gaps as records are created.

A mobile application provides carers with instant access to schedules, care plans, visit data recording, and electronic medication administration functionality with offline capability in areas with limited connectivity. A client and family portal enables transparent communication and information sharing. Monitoring features include configurable dashboards, a report builder, automated alerts and reminders, and reporting aligned with the Care Quality Commission assessment framework across safe, effective, caring, responsive, and well-led dimensions.

The system is architected to support Digital Social Care Records requirements and modern commissioning frameworks through secure data sharing, comprehensive documentation, and real-time reporting aligned with NHS England’s broader agenda. The medication administration module offers electronic timestamping for audit purposes, real-time alerts for missed or refused doses, and clear evidence trails for inspections. An AI governance framework emphasises transparency, data sovereignty, and ethical use, with artificial intelligence capabilities built natively into the platform. The cloud architecture adheres to UK data security and protection standards, with data updates across office desktops, laptops, and mobile devices. Implementation typically spans four to twelve weeks and includes bespoke onboarding configuration aligned to existing operations, supported by a dedicated customer success manager and twenty-four-hour UK-based human assistance.