Synergics Jewellery ERP - 2026 Pricing, Features, Reviews & Alternatives

Synergics Jewellery ERP is a cloud-native enterprise resource planning platform engineered specifically for jewellery retailers, wholesalers, and manufacturers. Built on AWS and Oracle infrastructure, it replaces the disconnected spreadsheets, billing tools, and generic retail software many jewellery businesses outgrow as they scale.

Core Functionality

Inventory and Product Management: Piece-wise, weight-wise, and value-wise tracking across raw materials, work-in-progress, and finished goods. Product master, style master, Bill of Materials, and multi-location stock with real-time valuation as metal rates move.

Manufacturing and Karigar Management: Production planning, BOM management, material issue and receipt, job cards, wastage and loss tracking, refining, and karigar settlement, covering the full cycle from raw metal to finished piece.

Retail POS and Billing: Touch-screen billing, GST-compliant invoicing, old gold exchange, estimation, payment integration, and real-time inventory updates across every branch.

Wholesale Management: B2B order processing, outright and consignment sales, memo approvals and returns, multi-location stock transfers, and customer ledgers.

CRM and Loyalty: Customer profiles, purchase history, loyalty points, personalised promotions, and gold savings scheme management, including instalment tracking and redemption liability.

Financial Accounting: Built-in receivables, payables, branch accounting, bank reconciliation, budgeting, and drill-down profit and loss reporting connected directly to operational data.

Analytics and AI: MIS reporting, real-time dashboards, and VISOR, a conversational AI assistant that answers business questions instantly in plain English, drawing on over 220 jewellery-specific queries.

Integrations

Synergics connects with major e-commerce platforms including Shopify and Magento for synchronized inventory and order management, supports barcode and RFID hardware for scanning and stocktaking, and integrates with external pricing sources such as Rapaport and Kitco on request. Excel-based data migration is supported for businesses moving off legacy systems.

Security and Compliance

Synergics holds SOC 2 Type II certification and a CARE SME 3 rating. Role-based access control restricts data by staff function, and the platform supports GST, HUID, and BIS hallmarking compliance natively, keeping audit trails accurate across every transaction.

Backed by over 19 years of jewellery-specific experience, Synergics Jewellery ERP serves 150+ businesses across 9 countries, including CaratLane, Angara, Muthoot Exim, and Hazoorilal, and adapts to how each business actually operates.