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Kav Logo

Answers from your own systems, not from a FAQ

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Kav - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Kav overview

What is Kav?

Most AI chat tools answer from a FAQ page. Kav answers from the software your organization already runs.

Through a no-code Studio you connect billing, CRM, scheduling, a knowledge base or a document store. A customer identifies themselves with a one-time code, Kav resolves that identity on the server — never from the chat — and returns their actual balance, invoice breakdown, request status or appointment inside a fixed display template. The model writes the sentence around the data; it never produces the figure itself.

Questions your systems can't answer are handled from your own website and documents, with a link to the source and a re-crawl on your schedule. Anything unclear fails closed and reaches a human, with the whole conversation.

Channels: website widget and Telegram today, WhatsApp per organization. Languages: Hebrew, Arabic, Russian, English, right-to-left first. Accessibility: WCAG 2.2 AA and Israeli standard 5568.

Starting price

39 /
per month

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Kav’s user interface

Ease of use rating:

Kav's key features

Most critical features, based on insights from Kav users:

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Chatbot
Chat/Messaging
Communication management
Configurable workflow

All Kav features

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Chatbot
Chat/Messaging
Communication management
Configurable workflow
Conversational ai
CRM
Customer communication
Customer history
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Customization
Event triggered actions
Generative ai
Help desk management
Intelligent routing
Interaction tracking
Knowledge base
Knowledge base management
Language
Live chat
Multi-Channel communication
Queue management
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Search/Filter
Self service portal
Single sign on
SSL security
Support ticket management
Text
Third-Party integrations
Ticket resolution
Website integration
Widgets
Workflow management

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Kav pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

39

Per month

Features included:

  • Website widget and knowledge base
  • 1 channel: WhatsApp or Telegram
  • 300 conversations per month
  • Hand-over to you by email or WhatsApp, with the whole conversation
  • Set-up by our team, no set-up fee

Plus

89

Per month

Features included:

  • Everything in Starter
  • 2 channels
  • Up to 1 integration (calendar or booking), set up by us
  • 1,000 conversations per month
  • Agent Desk with 2 seats

Business

325

Per month

Features included:

  • Everything in Pro
  • Up to 2 integration modules, set up by us
  • 5 Agent Desk seats
  • 3,000 customer conversations per month
  • Content and policy updated with no release

Organization

750

Per month

Features included:

  • Everything in Business
  • One additional channel included (WhatsApp / Telegram)
  • 15 Agent Desk seats
  • 12,000 customer conversations per month
  • Dynamics 365 bridge, usage analytics and model budget controls

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Organization
  • Unlimited integration modules
  • Every channel included
  • SLA and dedicated support
  • Full onboarding support

Pro

189

Per month

Features included:

  • Everything in Plus
  • 3 channels
  • Up to 2 integrations, set up by us
  • 2,500 conversations per month
  • Agent Desk with 5 seats

User opinions about Kav price and value

Value for money rating:

Kav support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Documentation
Videos

Kav FAQs

Q. Who are the typical users of Kav?

Kav has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Kav offer?

Kav offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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