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Metaphor Contact Center

Omnichannel contact center solution

Table of Contents

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Metaphor Contact Center - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

What is Metaphor Contact Center?

Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

Metaphor Contact Center also lets staff members manage large volumes of calls and complex customer interactions, customize the user interface and create custom reports. Additionally, it allows organizations to integrate the platform with other third-party enterprise applications.

Starting from

0.01

Per month

Alternatives with better value for money

Metaphor Contact Center's features

Features rating:

3.5

(1)

Alerts/Escalation

(0)

Auto-Dialer

(0)

Automatic Call Distribution

(0)

Blended Call Center

(0)

Call Center Management

(0)

Call Logging

(0)

Call Monitoring

(0)

Call Recording

(0)

Call Routing

(0)

Call Scheduling

(0)

Call Scripting

(0)

Call Transfer

(0)

Campaign Management

(0)

Computer Telephony Integration

(0)

FTC Compliance

(0)

Inbound Call Center

(0)

Interaction Tracking

(0)

IVR

(0)

Lead Management

(0)

List Management

(0)

Manual Dialer

(0)

Outbound Call Center

(0)

Predictive Dialer

(0)

Progressive Dialer

(0)

Queue Management

(0)

Reporting/Analytics

(0)

Voice Mail

(0)

Metaphor Contact Center alternatives

Metaphor Contact Center

4.0

(1)

Starting from

0.01

Per month

Free trial

Free version

Ease of Use

4.0

Features

3.5

Value for Money

Customer Support

5.0

Convoso

4.5

(358)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.5

HubSpot Sales Hub

4.5

(478)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.4

Zoho Desk

4.5

(2.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Metaphor Contact Center pricing

Value for money rating:

0.0

Starting from

0.01

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Metaphor Contact Center support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Chat

Training options

In Person

Documentation

Live Online

Webinars

Metaphor Contact Center reviews

Overall rating

4.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

Rating distribution

Metaphor Contact Center FAQs

Q. What type of pricing plans does Metaphor Contact Center offer?

Metaphor Contact Center has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Metaphor Contact Center?

Metaphor Contact Center has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Metaphor Contact Center support?

Metaphor Contact Center supports the following languages:
English

Q. Does Metaphor Contact Center support mobile devices?

Metaphor Contact Center supports the following devices:
Android, iPad, iPhone

Q. Does Metaphor Contact Center offer an API?

No, Metaphor Contact Center does not have an API available.

Q. What level of support does Metaphor Contact Center offer?

Metaphor Contact Center offers the following support options:
24/7 (Live rep), Chat

Related categories

Call Center

Predictive Dialer