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Mixdesk Logo

Cloud-based AI marketing tool for marketers.

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Mixdesk - 2026 Pricing, Features, Reviews & Alternatives

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Mixdesk overview

What is Mixdesk?

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints. Its intelligent assistant automates marketing and service support tasks with accuracy and friendliness, providing smart and flexible customer support anywhere. Additionally, Mixdesk's marketing automation capabilities help businesses identify target audiences, activate customers with proactive campaigns, and continuously refine customer profiles.

Starting price

39usage based /
per month

Alternatives

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Mixdesk’s user interface

Ease of use rating:

Mixdesk reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Mixdesk's features

AI copilot
AI writing assistant
AI/Machine learning
API
Automated responses
Automated routing
Campaign management
Chat/Messaging
Chatbot
Collaboration tools
Content ideas
Customer experience management
Customer support
Customizable branding
Dashboard
For marketing and advertising
For sales/marketing
Language detection
Lead capture
Lead qualification
Live chat
Marketing automation
Marketing management
Multi-Channel communication
Multi-Language
Natural language processing
Omnichannel communications
Performance metrics
Personalization
Predictive analytics
Text editing
Trend analysis

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Mixdesk pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Seats unlimited
  • Channels unlimited
  • 1,000 conversations
  • 100 translation characters
  • 10 channel accounts
  • Automation

Essential

39

Per month

Features included:

  • 10K translation characters
  • 10 channel accounts
  • Marketing Automation
  • Service monitoring
  • Quick button
  • Conversation tag
  • Conversation summary

Pro

199

Per month

Features included:

  • 100K translation characters
  • 20 channel accounts
  • AI Copilot
  • AI Agent
  • API interface
  • Contact tag
  • Blacklist

Expert

599

Per month

Features included:

  • Seats unlimited
  • Channels unlimited
  • Unlimited usage
  • 500K translation characters
  • 50 channel accounts
  • Automation
  • Marketing Automation
  • AI Copilot
  • AI Agent
  • AI workflow
  • API interface
  • All features and benifits

User opinions about Mixdesk price and value

Value for money rating:

Mixdesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Documentation

Mixdesk FAQs

Q. What type of pricing plans does Mixdesk offer?

Mixdesk has the following pricing plans:
Starting from: $199.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Mixdesk?

Mixdesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Mixdesk support?

Mixdesk supports the following languages:
English, Chinese (Simplified)


Q. Does Mixdesk offer an API?

Yes, Mixdesk has an API available for use.


Q. What other apps does Mixdesk integrate with?

Mixdesk integrates with the following applications:
Telegram, WhatsApp, LiveChat, Instagram, Facebook Business Suite


Q. What level of support does Mixdesk offer?

Mixdesk offers the following support options:
Email/Help Desk, Knowledge Base

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