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Modem
Move Freight Forward
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Modem - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2026
Modem overview
What is Modem?
Modem unifies, simplifies and automates how freight forwarders move freight.
Freight forwarders move trillions of dollars of goods every year, but the work is scattered across freight systems, CRMs, spreadsheets and inboxes that don't talk to each other. Rates live in one place, quotes in another, and the know-how lives in people's heads. Most quote requests never get an answer.
Modem is one AI-native platform for the core work of forwarding. It starts in the inbox and runs alongside your existing systems, so nothing gets switched off:
• Manage rates: contract and carrier rates in one place, loaded from PDF, Excel and email
• Quote customers: draft quotes from your own rates, straight from the inbound request
• Update records: customers, contacts, tasks and quotes in one connected record
• Document procedures: the knowledge behind every price and customer, kept by the business
Unified data. Simpler workflows. Automation where it counts. So teams spend their time on customers, not admin.
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Modem’s user interface
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Modem's key features
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Modem alternatives
Modem
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
25
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Dynamics 365
Starting from
50
/user
Per month
Modem pricing
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