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MONKEY Catering Platform Logo

Enterprise catering management platform built by caterers

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MONKEY Catering Platform - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

MONKEY Catering Platform overview

What is MONKEY Catering Platform?

MONKEY™ is a (SaaS) catering management platform for multi-unit restaurant, bakery and coffee brands. It manages the full catering lifecycle, from order intake to financial reporting, across every location in one system.

Core functions:

- Ordering and guest experience: branded, first-party online catering ordering with support for large, scheduled and recurring orders

- CRM and marketing: customer database, order history and tools to grow repeat business and corporate accounts

- Store operations and delivery: order management, kitchen production coordination and MONKEYDrive, a delivery tracking app for a brand's own drivers

- Enterprise control and reporting: multi-location management, billing, payments (MONKEYPay) and sales and financial reporting at brand, region and store level

- Sadie AI: a voice AI assistant that answers catering calls, takes new orders and handles order edits by phone

Built for scale: MONKEY has processed 28M+ catering orders and $5.7B in catering sales across 8,000+ locations over 24+ years. Brands keep full ownership of their customer data, with no marketplace fees.

Integrations: MONKEY is designed to fit into existing restaurant tech stacks without disrupting operations.

Deployment and support: web-based, with onboarding, live online training, webinars, documentation and real human support from a catering-focused team.

Starting price

500per user /
per month

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MONKEY Catering Platform’s user interface

Ease of use rating:

MONKEY Catering Platform reviews

Overall rating

3.7

/5

3

Positive reviews

33

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.33/10
Rating distribution

5

4

3

2

1

0

2

1

0

0

MONKEY Catering Platform's key features

Most critical features, based on insights from MONKEY Catering Platform users:

Accounting integration
AI copilot
Alerts/Notifications
API
Automated scheduling
Banquet management
Billing & invoicing
Booking management
Calendar management
Calendar sync

All MONKEY Catering Platform features

Features rating:

Accounting integration
AI copilot
Alerts/Notifications
API
Automated scheduling
Banquet management
Billing & invoicing
Booking management
Calendar management
Calendar sync
Communication management
Contact database
Contact management
Contract/License management
Cost management
CRM
Customer database
Customizable branding
Customizable reports
Data import/export
Delivery tracking
Document management
Electronic payments
Electronic signature
Email marketing
Event calendar
Event management
Event scheduling
Facility management
For catering businesses
Generative ai
Historical reporting
Interactive reports
Inventory management
Invoice management
Kitchen/Menu management
Loyalty program
Mobile app
Multi-Location
Online ordering
Order management
Order tracking
Payment processing
Proposal generation
Quotes/Estimates
Real-Time data
Real-Time reporting
Real-Time updates
Recipe management
Recurring orders
Reminders
Reporting & statistics
Room booking
Sales reports
Self service portal
Supplier management
Third-Party integrations
Waitstaff management

MONKEY Catering Platform pricing

Value for money rating:

Starting from

500

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about MONKEY Catering Platform price and value

Value for money rating:

MONKEY Catering Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Webinars
Live Online
Documentation
Videos

MONKEY Catering Platform FAQs

Q. Who are the typical users of MONKEY Catering Platform?

MONKEY Catering Platform has the following typical customers:
Mid-size Business, Large Enterprises, Small Business


Q. What level of support does MONKEY Catering Platform offer?

MONKEY Catering Platform offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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