Deputy Pricing, Features, Reviews & Comparison of Alternatives

Deputy

Staff Scheduling, Time & Attendance (Time Clock) and more

4.68/5 (560 reviews)

Deputy overview

What is Deputy?

Deputy is an all-in-one employee scheduling, time & attendance tracking (digital time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.

Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!
www.deputy.com

Pricing

Starting from
$2.50/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Chinese (Traditional), French, German and 5 other languages, Italian, Japanese, Korean, Portuguese, Spanish
Deputy screenshot: Simple employee scheduling & management solution, accessible from any device. 
Easily manage multiple locations, departments & roles in a single account.Introduction to DeputyDeputy screenshot: Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications.Deputy screenshot: Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll.Deputy screenshot: Easily manage changes to employee schedules. Notify them using email, SMS, or push notifications.Deputy screenshot: Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation.Deputy screenshot: Quickly manage tasks to keep every employee aligned. Accessible from any device.Deputy screenshot: Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.Deputy screenshot: Free trial and help to set you up with Deputy. Get started: www.deputy.com

Deputy user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.6
  4.6
Glenda Mathieson

Excellent & Easy to Use Time Management System

Used daily for 6-12 months
Reviewed 2016-10-28
Review Source: GetApp

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective. We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pros
The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Cons
The Android app doesn't provide as many features as the IPhone app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Troy Moser

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!

Used daily for 2+ years
Reviewed 2019-07-27
Review Source: Capterra

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Pros
Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Cons
I wish it synced with my Google calendar. Only thing missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Justin Pickup

Deputy for Security

Used daily for 1-2 years
Reviewed 2020-11-21
Review Source: Capterra

Deputy is an innovative solution for security professionals.

Pros
Deputy allows users to check their schedules, claim open shifts, and clock their time with accountability by GPS tracking.

Cons
Sometimes lags in the data makes it difficult to clock time accurately. Also transferring incident reports could be made easier.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Natalie Oldroyd

No bad until you try to leave

Used daily for 6-12 months
Reviewed 2018-08-27
Review Source: Capterra

I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

Pros
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Cons
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

Response from Deputy


Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Raquel Oliveras

Scheduling Software

Used daily for 2+ years
Reviewed 2020-09-21
Review Source: Capterra

Can be slow at times and glitchy. Overall good and easy to use when working properly.

Pros
Easy to search for shift by employee, Easy to make templates and load templates.

Cons
Cannot filter locations, can be slow to load, Supervisor notifications go to the wrong person.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

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Deputy pricing

Starting from
$2.50/month
Pricing options
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.

Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4.50/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

Deputy features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Compliance Management
Data Import/Export
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration

Audit Trail (341 other apps)
Auditing (386 other apps)
Billing & Invoicing (322 other apps)
Customizable Reporting (435 other apps)
Document Management (362 other apps)
Document Storage (343 other apps)
Inventory Management (475 other apps)
Inventory Tracking (363 other apps)
Monitoring (332 other apps)
Workflow Management (463 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Deputy

Key features of Deputy

  • iOS app, Android app, Desktop and Mobile web versions
  • Timesheet management
  • Multi-location support
  • SMS, email and push notifications
  • Shift swap and find replacement features
  • Fatigue & overtime management
  • Overtime, penalty rates, loadings calculations
  • Biometric facial recognition
  • Employee Scheduling
  • Team Communication
  • Task Management
  • Real time sales data
  • Digital Time Clock
  • Geolocation capture for time and attendance
  • Workplace compliance support
  • Meal and rest break planning
  • Custom timesheet fields
  • Wage cost forecasting
  • Auto-Scheduling
  • Absence management
  • Accounting integration
  • Activity logging
  • Attendance management
  • Automatic notifications
  • Automatic reminders
  • Calendar Sync with Google
  • Certification tracking
  • Communication management
  • Compliance management
  • Cost analysis
  • Customizable branding
  • Data import
  • Email notifications
  • Employee database
  • Employee management
  • Employee profile
  • Employee self service
  • Forecasting
  • GPS
  • HR management
  • Labor management
  • Communicate with the whole team on News feed
  • Multi-location
  • Offline access
  • Payroll integration
  • Customizable roles, permissions & organization structure
  • POS integration
  • Process control
  • Forecast labour requirements using unique demand signals
  • QuickBooks integration
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Receiving
  • Sales reporting
  • Search functionality
  • Secure login
  • SMS integration
  • Task scheduling
  • Task tracking
  • Template management
  • Third party integration
  • Timesheets
  • Training management
  • Mobile alerts
  • Employee time clock
  • Availability management
  • Automated scheduling
  • Labor cost reporting
  • Feedback management
  • Group scheduling
  • Create timesheets manually on the fly
  • Skills tracking
  • Overtime tracking
  • Budgeting & forecasting
  • Data import/export
  • Drag & drop interface
  • Time & attendance tracking
  • Document distribution
  • Location tracking
  • Online activation
  • Instructor scheduling
  • Approval process control
  • Graphical data presentation
  • Vacation tracking
  • Vacation / leave tracking
  • Reporting & statistics
  • Sick leave tracking
  • Hourly employee tracking
  • Due date tracking
  • Employee location tracking
  • Performance management
  • Tagging
  • Performance reports
  • Task management
  • Self service portal
  • Geolocation capture for shift actions
  • Commenting
  • Time off requests
  • User management
  • Clock in / out
  • Employee onboarding
View All Features

Benefits

Run multiple business and locations under one account.
Save time on payroll processing and administrative tasks
Communicate and get confirmation of read receipts
Delegate tasks and track progress
Reduce double handling of schedules and timesheets
Visibility across your organisation and locations, anywhere, anytime
Safe & secure data storage
Regular product upgrades and enhancements for free
No hardware or software required - just internet access