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Deputy
Staff scheduling and attendance tracking solution
Last updated: March 2025
Table of Contents



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Deputy - 2025 Pricing, Features, Reviews & Alternatives
Starting from
4.5
/user
Per month
Alternatives with better value for money
Deputy’s pros and cons based on 744 verified reviews
To identify what users like and dislike about Deputy, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.
Intuitive user interface
90% of reviewers feel positive about Deputy's user interface. Reviewers indicate that the interface is intuitive, easy to navigate, and user-friendly across all platforms, including desktop and mobile apps. They appreciate the seamless experience, which allows for quick onboarding and minimal training. Users also find the interface visually appealing and efficient for daily operations, enhancing overall productivity.
Efficient staff rostering
89% of reviewers feel positive about Deputy's staff rostering capabilities. Reviewers appreciate the time-saving features that simplify creating and managing rosters, including the ability to handle multiple roster changes daily. They find the integration with payroll and time tracking particularly beneficial, reducing administrative workload and ensuring compliance. Users also value the intuitive interface that makes it easy for staff to adopt and use the system, even those with limited IT skills.
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Inconsistent issue resolution
50% of reviewers feel negative about Deputy's issue resolution. Some users report frequent glitches and bugs, particularly with the mobile app, leading to frustration. They find the support process cumbersome, often requiring detailed explanations and screenshots to resolve problems. Reviewers also mention that the platform can be slow and unresponsive at times, impacting their ability to make timely changes and updates.
Deputy's key features
GetApp's analysis of 56 verified user reviews collected between August 2021 and December 2024 identified Deputy's most critical features and how it performs according to users.
Reviewers appreciate Deputy's employee scheduling capabilities. They find it easy to create, update, and manage schedules for multiple teams and locations. Users report that the app simplifies shift changes, cover requests, and ensures the right skill sets are assigned. They highlight the convenience of viewing schedules via the app, which aids in payroll accuracy and overall efficiency. Integration with platforms like Buildxact and ServiceM8 is also noted as beneficial. Some users mention limitations with non-iOS devices. Of the 30 Deputy users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.
Users report that Deputy's mobile access is highly convenient and essential for managing workforce tasks on the go. They appreciate being able to clock in and out, check schedules, and monitor attendance from their phones. Reviewers highlight the app's ability to notify staff of lateness or absences and the ease of updating schedules remotely. They find the mobile app user-friendly and reliable, though some mention issues with setting staff as off sick from mobile devices. Of the 23 Deputy users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.
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Reviewers indicate that Deputy's online time tracking is valuable for accurately recording work hours and breaks. They find it helpful for monitoring attendance, lateness, and overtime, which aids in payroll processing. Users appreciate the integration with ServiceM8 and the ability to track hours on the go. They report that the system is user-friendly and efficient, though some mention occasional issues with staff forgetting to clock in. Of the 19 Deputy users who gave detailed accounts of their use of Online Time Tracking, 95% rated this feature as important or highly important.
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Users report that Deputy's timesheet management is efficient and user-friendly. They appreciate the automatic updates after each shift, which ensure accurate pay calculations. Reviewers highlight the ease of signing off timesheets from mobile devices and the ability to assign permissions for approvals. They find it useful for budgeting, reviewing labor costs, and exporting data for payroll. Some users mention difficulties with approving multiple timesheets simultaneously. Of the 22 Deputy users who gave detailed accounts of their use of Timesheet Management, 91% rated this feature as important or highly important.
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Reviewers find Deputy's online time clock useful for accurately tracking clock-in and clock-out times. They appreciate the elimination of physical time clocks, allowing staff to log in from their desks or phones. Users highlight the ease of use and the ability to monitor start and end times remotely. They report minimal issues, though some mention initial format problems and occasional photo capture errors. Overall, they find it a key capability for managing attendance. Of the 21 Deputy users who gave detailed accounts of their use of Online Time Clock, 90% rated this feature as important or highly important.
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All Deputy features
Features rating:
Deputy alternatives
Deputy pricing
Starting from
4.5
/user
Per month
User opinions about Deputy price and value
Value for money rating:
Of 42 reviews that provide robust commentary on Deputy's price and value, 79% mention it in a positive light.
Most reviewers indicate that Deputy offers excellent value for money, highlighting its affordability and extensive features. They appreciate the competitive pricing, especially for small businesses, and find the platform cost-effective compared to traditional systems. Users think the AI-powered scheduling and integration with other services add significant value without inflating costs. Some reviewers find the free trial version beneficial. However, some users report issues with unclear pricing policies and unexpected charges, particularly related to onboarding and archived staff. They also mention that the cost can increase with larger teams and that transaction fees can be high.
Check .
To see what individual users think of Deputy's cost and value, check out the review excerpts below.
Deputy integrations (106)
Integrations rated by users
We looked through 744 user reviews, to identify which products are mentioned as Deputy integrations, and what is the users perception.
“Billing and payroll come from it - and I have to edit every single line on every shift and every invoice. Xero - wonderful. Deputy - crap”
“Payroll, weekly - the information must be accurate. My colleagues who do payroll will speak to this in more detail.”
Sue Binney
CEO
“My company switched from Deputy to ADP and it was not a good move. Deputy is much easier for employees to use.”
“Integration is importance because these two apps work well with one another ”
Nathalie Serna
Collections Customer Service
“It was so important for us because we do the payroll in ADP and all the Employees' hours are easily sent to ADP.”
Davide Oriano
Consultant
“Our main platform is Buildxact. The platform is used to track allowances, expenses, and invoicing allowing the admin to check our efficiency.”
Greg Hover
Managing Director
“Ut could clock in staff timea and i could accurately have a attendance of staff on sites and booking hours. ”
Shamieg Khan
Managing Member
“It's nice to have, but it would be nice if it reflected on timesheets as well as schedule - as hours change to meet the demands of the business. Unless I am missing something”
Aidan Cutlan
Cellar Door Manager
Deputy support options
Typical customers
Platforms supported
Support options
Training options
Deputy reviews
Overall rating
4.6
/5
744
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.79/10
542
148
35
5
14
Deputy FAQs
Deputy has the following pricing plans:
Starting from: $4.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Deputy support?
Deputy supports the following languages:
French, Chinese (Traditional), Korean, Portuguese, Chinese (Simplified), German, English, Italian, Spanish, Japanese
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android, iPad, iPhone
Q. Does Deputy offer an API?
Yes, Deputy has an API available for use.
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
MYOB Business, Ideagen OpCentral, Microsoft Outlook, Proliant, Dropbox Business, Salesforce Work.com, OnPay , Bob, Indeed, Microsoft Azure, Paycom, Epos Now, Zapier, Gusto, QuickBooks Online Advanced, Google Workspace, TriNet HR Plus, Rippling, Box, WhosOnLocation, Square Point of Sale, ADP Workforce Now, NetSuite, Clover, Kallidus Recruit, WorkflowMax, LastPass, VMware Workspace ONE UEM, SC Training, BambooHR, Paychex Flex, Okta, intelliHR, Paylocity, talech, Wagepoint, IDEXX Neo, ServiceM8, QuickBooks Online, Sapling, Revel Systems, Google Calendar, TriNet, WennSoft, Sequoia, Xero, Lightspeed Retail, Paycor, JobAdder, Shopify
Q. What level of support does Deputy offer?
Deputy offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat