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Deputy Logo

Staff scheduling and attendance tracking solution

Last updated: March 2025

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Deputy - 2025 Pricing, Features, Reviews & Alternatives

What is Deputy?

Deputy is an all-in-one employee scheduling, time & attendance tracking, tasking and communication platform. Administrators can use Deputy's mobile apps to manage the team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service.

Deputy provides an end-to-end solution for managing the workforce. From employee scheduling to payroll integration, all provided as one solution. Teams can streamline scheduling using the web or mobile app and publish to staff via email/sms/push notification with the option of having your employees confirm shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations.

Benefits of using Deputy

  • Administrators can run multiple businesses and locations under one account.
  • It helps businesses save time on payroll processing and administrative tasks.
  • Teams can communicate and get confirmation of receipts.
  • It allows users to delegate tasks and track progress.
  • It enables stakeholders to reduce double handling of schedules and timesheets.
  • Deputy provides visibility across the organization and locations, anywhere, anytime.
  • Starting from

    4.5

    /user

    Per month

    Alternatives with better value for money

    Deputy’s pros and cons based on 744 verified reviews

    To identify what users like and dislike about Deputy, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

    Verified reviewer profile picture
    To determine these pros and cons insights, we analyzed responses from 744 verified reviews

    Intuitive user interface

    90% of reviewers feel positive about Deputy's user interface. Reviewers indicate that the interface is intuitive, easy to navigate, and user-friendly across all platforms, including desktop and mobile apps. They appreciate the seamless experience, which allows for quick onboarding and minimal training. Users also find the interface visually appealing and efficient for daily operations, enhancing overall productivity.

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    “The interface is also very intuitive and easy to navigate on all platforms, from the desktop tool to the iphone app.”
    “The interface is seamless across platforms/devices. ”

    Efficient staff rostering

    89% of reviewers feel positive about Deputy's staff rostering capabilities. Reviewers appreciate the time-saving features that simplify creating and managing rosters, including the ability to handle multiple roster changes daily. They find the integration with payroll and time tracking particularly beneficial, reducing administrative workload and ensuring compliance. Users also value the intuitive interface that makes it easy for staff to adopt and use the system, even those with limited IT skills.

    Verified reviewer profile picture

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    “The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step. ”
    “We can have up to 3 roster changes per day (for 22 staff) and are currently saving up to 11hrs per week in admin time just by adopting the rostering & timesheet features of Deputy.”

    Inconsistent issue resolution

    50% of reviewers feel negative about Deputy's issue resolution. Some users report frequent glitches and bugs, particularly with the mobile app, leading to frustration. They find the support process cumbersome, often requiring detailed explanations and screenshots to resolve problems. Reviewers also mention that the platform can be slow and unresponsive at times, impacting their ability to make timely changes and updates.

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    “It will take half an hour and many screen shots before they can simply restate the problem.”
    “I have to screenshot and describe in way too much detail what the problem is.”

    Deputy's key features

    GetApp's analysis of 56 verified user reviews collected between August 2021 and December 2024 identified Deputy's most critical features and how it performs according to users.

    Employee Scheduling

    Reviewers appreciate Deputy's employee scheduling capabilities. They find it easy to create, update, and manage schedules for multiple teams and locations. Users report that the app simplifies shift changes, cover requests, and ensures the right skill sets are assigned. They highlight the convenience of viewing schedules via the app, which aids in payroll accuracy and overall efficiency. Integration with platforms like Buildxact and ServiceM8 is also noted as beneficial. Some users mention limitations with non-iOS devices. Of the 30 Deputy users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.

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    “The functionality makes it easy to implement a recurring schedule as well as forecast overtime requirements. Staff members can easily submit cover requests from each other and making sure staff of the correct skill set accept the relevant overtime is simplified. ”
    “Makes it easy for me to schedule and manage multiple teams in multiple locations ”

    Mobile Access

    Users report that Deputy's mobile access is highly convenient and essential for managing workforce tasks on the go. They appreciate being able to clock in and out, check schedules, and monitor attendance from their phones. Reviewers highlight the app's ability to notify staff of lateness or absences and the ease of updating schedules remotely. They find the mobile app user-friendly and reliable, though some mention issues with setting staff as off sick from mobile devices. Of the 23 Deputy users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.

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    “Important for users to clock in and out using their mobile device on location. Works well with no issues encountered.”
    “It's important for us that everyone can do the clock in easily by phone and check schedule and next shifts”

    Online Time Tracking

    Reviewers indicate that Deputy's online time tracking is valuable for accurately recording work hours and breaks. They find it helpful for monitoring attendance, lateness, and overtime, which aids in payroll processing. Users appreciate the integration with ServiceM8 and the ability to track hours on the go. They report that the system is user-friendly and efficient, though some mention occasional issues with staff forgetting to clock in. Of the 19 Deputy users who gave detailed accounts of their use of Online Time Tracking, 95% rated this feature as important or highly important.

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    “Online time tracking is super helpful because it tracks how many hours you worked each day so you have a screenshot of your hours worked both daily and a weekly total. They take all of the math out of it. You don't have to take time to calculate it.”
    “Online time tracking has been brilliant with deputy it is really efficient and it also logs breaks so it can help monitor staff who take longer on breaks than what they should be. Deputy also makes this a lot easier tracking lateness on shifts which we have noticed is more frequent then we realised before using deputy. Deputy also gives you a break down of your shifts so staff can work out themselves how many hours they have completed so can work out pay . ”

    Timesheet Management

    Users report that Deputy's timesheet management is efficient and user-friendly. They appreciate the automatic updates after each shift, which ensure accurate pay calculations. Reviewers highlight the ease of signing off timesheets from mobile devices and the ability to assign permissions for approvals. They find it useful for budgeting, reviewing labor costs, and exporting data for payroll. Some users mention difficulties with approving multiple timesheets simultaneously. Of the 22 Deputy users who gave detailed accounts of their use of Timesheet Management, 91% rated this feature as important or highly important.

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    “The timesheet management helps the administration to validate the hours paid/charged.”
    “I use this to export information to our pay system”

    Online Time Clock

    Reviewers find Deputy's online time clock useful for accurately tracking clock-in and clock-out times. They appreciate the elimination of physical time clocks, allowing staff to log in from their desks or phones. Users highlight the ease of use and the ability to monitor start and end times remotely. They report minimal issues, though some mention initial format problems and occasional photo capture errors. Overall, they find it a key capability for managing attendance. Of the 21 Deputy users who gave detailed accounts of their use of Online Time Clock, 90% rated this feature as important or highly important.

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    “It was important for us to find an app where it was possible to easily clock in and clock out online”
    “Just click on start and you are clocked in.”

    All Deputy features

    Features rating:

    Visualization
    Scheduling
    Clock In/Out
    Collaboration Tools
    Communication Management
    Real-Time Updates
    Customizable Reports
    Customizable Templates
    Real-Time Data
    Point of Sale (POS)
    Employee Onboarding
    Employee Profiles
    Online Scheduling
    Multi-Location
    File Sharing
    Messaging
    Leave Tracking
    Accounting Integration
    Training Management
    Time Tracking
    Time Off Requests
    Time Off Management
    Third-Party Integrations
    Template Management
    Automatic Time Capture
    Self Service Portal
    Availability Management
    Shift Management
    Real-time Scheduling
    Employee Database
    HR Management
    Reporting/Analytics
    Attendance Tracking
    Schedule Distribution
    Calendar Management
    Calendar Sync
    Drag & Drop
    Vacation/Leave Tracking
    Overtime Calculation
    Employee Management
    Shift Swapping
    Employee Time Tracking
    Real-Time Notifications
    Labor Cost Calculator
    Real-Time Reporting
    Access Controls/Permissions
    Payroll Management
    Task Management
    Task Progress Tracking
    Task Scheduling
    Biometric Recognition
    Shift Scheduling
    Budgeting/Forecasting
    Candidate Profiles
    Candidate Sourcing
    Candidate Tracking
    Resource Scheduling
    Resource Management
    Commenting/Notes
    Reporting & Statistics
    Reminders
    Recruitment Management
    Sick Leave Tracking
    Skills Tracking
    SMS Messaging
    Surveys & Feedback
    Automated Scheduling
    Attendance Management
    Approval Process Control
    API
    Alerts/Notifications
    Activity Tracking
    Activity Dashboard
    Variable Workforce
    Waitstaff Management
    Group Scheduling
    Job Posting
    Goal Setting/Tracking
    Labor Cost Reporting
    Labor Forecasting
    Labor Management
    Forecasting
    FMLA Administration
    Messaging/Shift Dispatching
    Mobile Alerts
    Feedback Management
    Offline Time Tracking
    On Call Scheduling
    Onboarding
    Faculty/Staff Management
    Order Management
    Orientation Workflow Management
    Electronic Forms
    Performance Management
    Performance Metrics
    Physician Management
    Deadline Management
    Predictive Analytics
    Real-Time Analytics
    Data Import/Export
    Customizable Branding
    Cost Management
    Compliance Tracking
    Compliance Management

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    Starting from

    4.5

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Deputy price and value

    Value for money rating:

    Of 42 reviews that provide robust commentary on Deputy's price and value, 79% mention it in a positive light.

    Most reviewers indicate that Deputy offers excellent value for money, highlighting its affordability and extensive features. They appreciate the competitive pricing, especially for small businesses, and find the platform cost-effective compared to traditional systems. Users think the AI-powered scheduling and integration with other services add significant value without inflating costs. Some reviewers find the free trial version beneficial. However, some users report issues with unclear pricing policies and unexpected charges, particularly related to onboarding and archived staff. They also mention that the cost can increase with larger teams and that transaction fees can be high.

    Check .

    To see what individual users think of Deputy's cost and value, check out the review excerpts below.

    “Excellent customer service, development work to align with Paychex, User friendly, push notifications and all for a fair price.”
    “Before moving to Deputy we tried a few other products but this one seemed to suit us best and one of the main reasons we moved is because we felt it offered the best value for money especially as our staff numbers change all the time. ”
    “This was never communicated and they won't even apply the difference as a credit to my account when I'm over the spend. If I had been given clear and transparent pricing information from day one I probably would have gone elsewhere.”

    Deputy integrations (106)

    Integrations rated by users

    We looked through 744 user reviews, to identify which products are mentioned as Deputy integrations, and what is the users perception.

    Xero logo
    Xero

    Integration rating: 4.2 (6)

    Billing and payroll come from it - and I have to edit every single line on every shift and every invoice. Xero - wonderful. Deputy - crap

    Payroll, weekly - the information must be accurate. My colleagues who do payroll will speak to this in more detail.

    SB

    Sue Binney

    CEO

    1/2

    Integration rating: 3.0 (2)

    My company switched from Deputy to ADP and it was not a good move. Deputy is much easier for employees to use.

    Integration is importance because these two apps work well with one another

    NS

    Nathalie Serna

    Collections Customer Service

    1/2

    Integration rating: 4.5 (2)

    It was so important for us because we do the payroll in ADP and all the Employees' hours are easily sent to ADP.

    DO

    Davide Oriano

    Consultant

    Buildxact logo
    Buildxact

    Integration rating: 4.0 (1)

    Our main platform is Buildxact. The platform is used to track allowances, expenses, and invoicing allowing the admin to check our efficiency.

    GH

    Greg Hover

    Managing Director

    ServiceM8 logo
    ServiceM8

    Integration rating: 5.0 (1)

    Ut could clock in staff timea and i could accurately have a attendance of staff on sites and booking hours.

    SK

    Shamieg Khan

    Managing Member

    Integration rating: 3.0 (1)

    It's nice to have, but it would be nice if it reflected on timesheets as well as schedule - as hours change to meet the demands of the business. Unless I am missing something

    AC

    Aidan Cutlan

    Cellar Door Manager

    NetSuite logo
    NetSuite

    Integration rating: 3.0 (2)

    Integration rating: 4.5 (2)

    LastPass logo
    LastPass

    Integration rating: 3.5 (2)

    Paycor logo
    Paycor

    Integration rating: 4.0 (1)

    Freshdesk logo
    Freshdesk

    Integration rating: 5.0 (1)

    Wagepoint logo
    Wagepoint

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Shopify logo
    Shopify

    Integration rating: 5.0 (1)

    Make logo
    Make

    Integration rating: 5.0 (1)

    IDEXX Neo logo
    IDEXX Neo

    Integration rating: 5.0 (1)

    Smartly logo
    Smartly

    Integration rating: 5.0 (1)

    Integration rating: 4.0 (1)

    Slack logo
    Slack

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    Deputy support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    In Person
    Webinars
    Live Online
    Videos
    Documentation

    Deputy reviews

    Overall rating

    4.6

    /5

    744

    Positive reviews

    93

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.79/10
    Rating distribution

    5

    4

    3

    2

    1

    542

    148

    35

    5

    14

    Pros
    “It's a really complete solution that handles all the requirements for a bussiness like us, the schedulling is very complete and the control fo the employee's timesheets is awesome.”
    “Customer support was amazing through the whole process. I find they tried their best to keep in touch EVERY week to see how we were doing with the app and what we needed help learning.”
    “I also enjoy the ease of inputting employees into the system and the ease of placing employees into shifts. Its quite easy to use and its functionality is great throughout all levels of use.”
    Cons
    “Many glitches when it comes to connecting with RUN or scheduling, but the biggest problem is the inefficiency of the sales team whether the chat or phone. They are simply HORRIBLE.”
    “As a team, we find ourselves frustrated with Deputy on the daily.”
    “The product messed up or payroll month after month.”

    Deputy FAQs

    Q. What type of pricing plans does Deputy offer?

    Deputy has the following pricing plans:
    Starting from: $4.50/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Deputy?

    Deputy has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Deputy support?

    Deputy supports the following languages:
    French, Chinese (Traditional), Korean, Portuguese, Chinese (Simplified), German, English, Italian, Spanish, Japanese


    Q. Does Deputy support mobile devices?

    Deputy supports the following devices:
    Android, iPad, iPhone


    Q. Does Deputy offer an API?

    Yes, Deputy has an API available for use.


    Q. What other apps does Deputy integrate with?

    Deputy integrates with the following applications:
    MYOB Business, Ideagen OpCentral, Microsoft Outlook, Proliant, Dropbox Business, Salesforce Work.com, OnPay , Bob, Indeed, Microsoft Azure, Paycom, Epos Now, Zapier, Gusto, QuickBooks Online Advanced, Google Workspace, TriNet HR Plus, Rippling, Box, WhosOnLocation, Square Point of Sale, ADP Workforce Now, NetSuite, Clover, Kallidus Recruit, WorkflowMax, LastPass, VMware Workspace ONE UEM, SC Training, BambooHR, Paychex Flex, Okta, intelliHR, Paylocity, talech, Wagepoint, IDEXX Neo, ServiceM8, QuickBooks Online, Sapling, Revel Systems, Google Calendar, TriNet, WennSoft, Sequoia, Xero, Lightspeed Retail, Paycor, JobAdder, Shopify


    Q. What level of support does Deputy offer?

    Deputy offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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