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OnCrew Logo

AI receptionist for home service contractors

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OnCrew - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

OnCrew overview

What is OnCrew?

OnCrew is an AI receptionist for home service contractors. After the dispatcher leaves, on weekends and holidays, or while the office is on another call, OnCrew picks up in two rings in your company's name, takes the problem, the address and a callback number, texts the on-call tech if it is urgent, and emails you the recording and summary. Measured on real customer calls in the last 30 days: median 11 seconds from the call ending to the owner's alert text going out. Live transfer announces the caller to your team before connecting. You keep your business number and forward only the calls you miss.

Your tools get every call: Housecall Pro (on its MAX plan) and Google Calendar connect from your dashboard; Jobber, ServiceTitan and the rest get each call through the webhook export we set up with you; QuickBooks is not integrated. English by default, with a Spanish option.

Plans: Starter $49/mo (100 calls), Pro $149/mo (400 calls), Multi-Truck $349/mo (1,000 calls), $0.99 per extra call. 14-day free trial, no credit card to start, 30-day money-back guarantee. Hear it answer first on the demo line at oncrew.ai/demo.

Starting price

49flat rate /
per month

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OnCrew’s user interface

Ease of use rating:

OnCrew reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

OnCrew's key features

Most critical features, based on insights from OnCrew users:

AI/Machine learning
Business process automation
Chatbot
Lead capture
Multi-Channel communication
Natural language processing
Personalization
Pre-Configured bot
Speech synthesis
Virtual personal assistant (vpa)

All OnCrew features

AI/Machine learning
Business process automation
Chatbot
Lead capture
Multi-Channel communication
Natural language processing
Personalization
Pre-Configured bot
Speech synthesis
Virtual personal assistant (vpa)

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OnCrew pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter Plan

49

Per month

Features included:

  • 24/7 answering in two rings
  • Calendar booking and SMS job summaries
  • Emergency triage with custom rules
  • Included Calls: 100 calls
  • Overage Fee: $0.99 per call after 100 calls
  • Target Audience: Owner-operators

Pro Plan

149

Per month

Features included:

  • Everything in the Starter Plan
  • Zapier connection to job software
  • Priority urgent-call routing
  • Included Calls: 400 calls
  • Overage Fee: $0.99 per call after 400 calls
  • Target Audience: Busy single crews

Multi-Truck Plan

349

Per month

Features included:

  • Everything in the Pro Plan
  • Per-tech on-call schedules and routing
  • Multiple lines and locations
  • Included Calls: 1,000 calls
  • Overage Fee: $0.99 per call after 1,000 calls
  • Target Audience: Multi-crew shops

User opinions about OnCrew price and value

Value for money rating:

OnCrew integrations (2)

OnCrew support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk

Training options

Documentation
Videos

OnCrew FAQs

Q. Who are the typical users of OnCrew?

OnCrew has the following typical customers:
Freelancers, Small Business

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Q. What level of support does OnCrew offer?

OnCrew offers the following support options:
Phone Support, Chat, Email/Help Desk

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