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pickpack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Delivery Management Platform
Table of Contents
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pickpack - 2026 Pricing, Features, Reviews & Alternatives
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pickpack overview
What is pickpack?
Pickpack provides End-to-End SAAS delivery Platform based on AI for managing and optimizing last-mile deliveries and distribution operations.
The End-to-End SaaS platform provides a complete solution for dispatcher, driver, end customer, and has been developed in a way that can provide a solution to high scales and a wide range of customers from different fields, like: a last-mile deliveries ,multi-warehouse, next day, on-demand, rounds, and all of this works in the one platform, that creates a very powerful solution and dramatic reductions in operational costs.
PickPack's Last-Mile Platform has a robust suite of SaaS tools and solution, providing market-leading companies from the Grocery (online), Beverages, Flowers & Gifts, logistic services – distribution, courier services - express city deliveries, logistic (3PL), pharmacy, retail, restaurant, Laundry, consumer goods and services industries with the most efficient way to manage their complex delivery operations.
Pickpack provides Powerful real-time optimization algorithm for delivery routes which increase the efficiency of your orders and ensure orders and drivers are matched accurately. Our algorithm takes into account deliveries with pickups and drops for local delivery services, one pickup and multiple drops for logistic companies and retailers, time windows, vehicle capacities, on demand deliveries, priority stops, traffic, driver speeds, driver shift times, driver breaks, driver service time and more.
Pickpack provides a powerful real-time route optimization algorithm based on AI for deliveries which increase the efficiency of your deliveries and ensures optimal driver and vehicle for every delivery.
Our route optimization features help manage in one platform multiple delivery needs such as same/next day, on-demand, last mile, first mile, distribution, and returns.
The route optimization algorithm takes into account:
Deliveries with pickups and drops for local delivery services.
one pickup and multiple drops for logistic companies and retailers.
Dynamic routing – Real-time adjustments and rerouting.
Consider time windows, capacity, traffic, teams, driver speeds, driver start/end location, driver shift times, driver breaks, service time, and many more.
High scale of deliveries in one optimization.
Plan routes in simulation mode or real-time mode
Real-Time Tracking:
Pickpack platform enables you full visibility to control and monitor your entire delivery/logistics operation in real-time.
Real-time updated timeline and map for driver location and performance.
predictive ETA to assure on-time performance.
advanced real-time dashboard to enable you to track lateness, delivery fails, Not picked up orders, delivered orders, and the drivers’ performance
Proof-of-Delivery with location and time stamp (Signature, photo, ID, and barcode scanning)
Key benefits of using pickpack
Easy to use
The End-to-End SaaS platform provides a complete solution for dispatcher, driver, end customer
Streamline operations:
Reduce operational expenses and dispatch costs up to 30% by using: powerful auto dispatch, assigning tasks automatically to the best driver available, route and optimization algorithms. Predicts the future and puts out fires before they start by using timeline, real-time alerts, accurate ETA and live tracking.
Driver Management:
Do more deliveries in less time with a complete toolkit:
1. Route Optimization: Real-time optimization of driver tasks and routes to save business time, fuel and vehicle costs
2. Detail task information: Full info for the driver. Orders and navigation details always at hand.
3. ETA, Distance and Status update: The driver’s ETA is constantly monitored and status is provided to both the dispatcher and customer.
4. Offline work support: Work even when there is no internet or poor internet reception.
5. Easy communications with the dispatcher and customers.
6. Proof of delivery: Capture a photo, scan a barcode, notes and have the customer sign on your driver app to prove delivery.
7. Navigation: On-click help to aid in navigating to the collection/delivery points.
8. Pickup packages by scanning a barcode
Customer-Centric:
Offer an outstanding customer experience and keep customers engaged.
Create a branded delivery application for your customers
Track deliveries in real-time, receive personalized alerts and live status updates, communicate directly with the driver, proof of delivery, and rating.
Auto Dispatch & Matching:
Automatically assigns a task to the most appropriate courier using advanced algorithms.
Routing & Optimization
Elastic infrastructure:
Unique architecture that make PickPack platform fully distributed and support high-scale computing.
Timeline view:
Predicts the future and puts out fires before they start by using timeline.
Tracking & Monitor:
Accurate ETA, real-time tracking of the drivers and deliveries/tasks, alerts and enhanced dispatcher/driver communication.
Analytics & Bigdata:
Measure your success with analytical tools and reports in real-time and on a daily basis.
Integration:
Easy Integration with CRM, POS, and e-commerce platforms (like WooCommerce and Shopify) using reach RESTful API or Zapier plugin
Proof of delivery:
Configurable POD with signature, image, notes, receiver name, and Location sign in for delivery, delivery failed, pickup and pickup failed
Starting price
per month
Alternatives
with better value for money
pickpack’s user interface
pickpack reviews
Overall rating
5.0
/5
7
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
7
0
0
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0
pickpack's key features
Most critical features, based on insights from pickpack users:
All pickpack features
Features rating:
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pickpack pricing
Value for money rating:
Starting from
500
Per month
Usage Based
User opinions about pickpack price and value
Value for money rating:
pickpack integrations (2)
Top integrations
pickpack support options
Typical customers
Platforms supported
Support options
Training options
pickpack FAQs
pickpack has the following pricing plans:
Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of pickpack?
pickpack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does pickpack support?
pickpack supports the following languages:
English, Greek, Hebrew, Arabic, Spanish
Q. Does pickpack support mobile devices?
pickpack supports the following devices:
Android, iPad, iPhone
Q. Does pickpack offer an API?
Yes, pickpack has an API available for use.
Q. What other apps does pickpack integrate with?
pickpack integrates with the following applications:
WooCommerce, Zapier
Q. What level of support does pickpack offer?
pickpack offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)