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proLine Office Logo

ERP & job management for skilled trades businesses

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proLine Office - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

proLine Office overview

What is proLine Office?

proLine Office is an ERP and job management platform built for skilled trades businesses (Handwerksbetriebe) across sectors including sanitation, heating, air conditioning (SHK), electrical installation, and general field service and maintenance. The software covers the full commercial workflow from quote creation through order processing to invoicing, with fully paperless, mobile operation across office and field teams. Available in multiple editions, including a Small Edition for startups and small businesses and a Full Edition for established mid-sized trades companies, proLine Office scales through a modular architecture that allows businesses to begin with a base version and add modules as operations grow. Deployment options include cloud-based access via browser through myDATEXT Cloud or a classic on-premises local installation.

proLine Office centralizes core business functions in a single platform. The integrated CRM provides a customer info center with revenue trends, open orders, outstanding items, and customer status categorization, alongside mail merge capabilities. Field technicians access digital work orders, time tracking, material capture, photo documentation, appointment management, and internal messaging through the proLine App on smartphones and tablets. Time records logged via ProTime Mobile are automatically transferred to project and technician monitoring in the office. Wholesaler connectivity is handled through SHK-Connect for direct Datanorm article data access and IDS-Connect for live pricing, availability, commission-based ordering, and shopping cart exchange. Additional capabilities include a document management system, accounts receivable and open-items management, revenue statistics, monthly summary reports, UGL file processing, a scheduler, and a DATEV interface.

proLine Office is compliant with DSGVO and GoBD regulations, with encrypted databases and user/password management. The platform targets skilled trades businesses of all sizes in Germany, including young master craftsmen (Jungmeister) and new business founders (Existenzgruender), providing a structured path from startup-scale operations to full mid-market ERP functionality.

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proLine Office’s user interface

Ease of use rating:

proLine Office reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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proLine Office's key features

Most critical features, based on insights from proLine Office users:

Dispatch management
Scheduling
Work order management

All proLine Office features

Dispatch management
Scheduling
Work order management

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proLine Office support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Videos
Webinars
Live Online
In Person

proLine Office FAQs

Q. Who are the typical users of proLine Office?

proLine Office has the following typical customers:
Freelancers, Small Business

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Q. What level of support does proLine Office offer?

proLine Office offers the following support options:
Email/Help Desk, Phone Support

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