Rapport - 2026 Pricing, Features, Reviews & Alternatives

Rapport is a cloud-based platform that enables learning and development, sales enablement, HR, and customer experience teams to create and deploy AI-powered digital characters for interactive role-play training. Powered by Speech Graphics' facial animation engine, the platform delivers real-time voice and text conversations with lifelike avatars featuring lip-sync, emotional expression, and behavior mode control at approximately 50ms response times. Deployment options include hosted web pages, embeddable web widgets, and an Unreal Engine plugin, with cloud hosting on AWS infrastructure and on-premises or private cloud options available on enterprise plans.

The platform supports a fully configurable AI pipeline, allowing organizations to select from LLM providers (OpenAI, Gemini, Groq, or custom models), text-to-speech providers (ElevenLabs, Azure, Google, AWS Polly, or Rapport Voice Pack), and speech-to-text providers (Whisper, Azure, Google, or AWS). No-code scenario creation with live preview, pre-built templates covering sales objections, customer service, leadership, compliance, and more, and a learner portal for scenario assignment make it accessible to non-technical teams. SCORM compliance and LMS integration support deployment within existing training infrastructure, while SSO, cohort-level analytics, and exportable reports serve enterprise-scale rollouts.

Target industries include healthcare, behavioral health, medical sales, pharmaceutical, financial services, education, and corporate training. The platform serves organizations of all sizes, as well as technology platforms, agencies, and consultancies through integration and agency partnership tracks. Data is encrypted, not sold, and not used to train AI models. Enterprise plans include dedicated customer success management, GDPR compliance support, and custom branding. A free tier allows project creation and testing, with usage-based pricing applied to deployed experiences.