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RB Control Systems
Automate operations with our single point of sale software
RB Control Systems Pricing, Features, Reviews and Alternatives
RB Control Systems FAQs
RB Control Systems has the following pricing plans:
Starting from: $785.00
Pricing model: One Time License
These products have better value for money
Q. Who are the typical users of RB Control Systems?
RB Control Systems has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does RB Control Systems support?
RB Control Systems supports the following languages:
English
Q. Does RB Control Systems support mobile devices?
RB Control Systems supports the following devices:
Android, iPad, iPhone
Q. Does RB Control Systems offer an API?
Yes, RB Control Systems has an API available for use.
Q. What other apps does RB Control Systems integrate with?
RB Control Systems integrates with the following applications:
Horizon, Broadly, SCP 4.0
Q. What level of support does RB Control Systems offer?
RB Control Systems offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
RB Control Systems product overview
What is RB Control Systems?
RB Retail and Service Solutions offers a specialized point of sale software for pool and spa retailers. The platform enables the complete management of retail and service through PCs, tablets, smartphones, and laptops. The solution is designed for businesses that operate multiple retail locations, one service route, or anything in between.
Key benefits of using RB Control Systems
- Streamline operations and improve quality control
- Maintain a clean and organized inventory backlog
- Automate reordering to keep a balanced inventory
- Simplify the retail checkout process
- Manage and customize scheduling and service from unlimited users and multiple locations
- Stay connected with your customers, maximize satisfaction, and drive repeat business with CRM tools and streamlined operations
- Create sales opportunities with new or existing customers by following their buying habits, identifying customer types, and creating targeted marketing campaigns
- Give all of your employees unique access and privileges to the software based on their responsibilities
Typical customers
Platforms supported
Support options
Training options
Not sure about RB Control Systems? Compare it with a popular alternative
Starting from
785
/user
One-time payment
Starting from
495
One-time payment
Flat Rate
RB Control Systems pricing information
Value for money
4.4
/5
56
Starting from
785
/user
One-time payment
Pricing options
Value for money contenders
RB Control Systems features
Functionality
4.2
/5
56
Total features
67
3 categories
Most valued features by users
Functionality contenders
RB Control Systems users reviews
Overall Rating
4.4
/5
56
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.58/10
34
15
3
1
3
Overall rating contenders
Karri K.
Retail, 1-10 employees
Used daily for 2+ years
Review source
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I have used RB since 2007 and absolutely love the software. It has helped in so many areas of our business.
Inventory management between 3 locations and the ability to schedule service.
Inventory isn't always correct, but way better than the way we did before. RB is by no means perfect but it's as close to it that I have found and easy to use and train people on.
Thank you so much for the review, and kind words. We greatly appreciate the feedback, and do not intend to stop integrating with QuickBooks. In fact, we just integrated with QuickBooks Online available in RB SQL.
Johann G.
Facilities Services, 1-10 employees
Used daily for 2+ years
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What is really great is the very good support team which is always helpful and very knowledgeable.
Route Planning, Customer Data base, Accounts receivables
It is bit complicated to use and need a lot of time to understand all features. An intensive training at the beginning is necessary. The inventory part of the program is unpractical and should be easier to use. The graphic design of the program and its many functions should be made more modern with push buttons etc. The program is obviously made by by sophisticated software engineers. Further developing the product more with a user perspective and making functionalities easier to use would be helpful.
Kenneth C.
Retail, 11-50 employees
Used daily for 2+ years
Review source
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I have been with them for a long time and they are good people. I just feel like in just a few aspects they are being left behind. I do not want to leave but I am going to have too.
The program is a whole package. Scheduling, Billing, POS
I wished it was on the cloud. I am constantly having issues with glitches. I come in and I cannot access RB. It takes hours sometimes to clear up the issues. Sometimes RB says its on there end and then sometimes they say its my server. 2 times in the last two months I was unable to print the schedules for my guys and we are completely shut down until it is straightened out. I have learned to print the schedules the night before just in case and that has saved me. I would like a more stream line set up than Mobile Live. Its very antiquated compared to other pool service software mobile apps. Always having connection issues. No before and after pictures with time stamps.
Jerrad K.
Self-employed
Used daily for 2+ years
Review source
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I can bill customers out so much easier, inventory management is simple, I can focus more time on service calls and generating money rather than deal with a POS system that takes forever to get things done.
It's easy to use. I used another POS system last year and I had to switch to RB controls before my contract was up with the other system (I still have 1 year remaining on that contract). To simply say it, RB is just better in every way. One feature that is nice is the ability to attach photos to customers in their file. I attach liner drawings, safety cover drawings, etc to make it easy to reorder when the time comes around. What's nice is when you need help, RB is there to help you. I've had to call tech support numerous times asking for help. Instead of just fixing the problem for you, they take the time to show you how to fix it or make any adjustments you need and they aren't bothered to help. It's refreshing, the customer service is second to nobody.
That I didn't switch to RB controls sooner... seriously. I can't think of any cons off the top of my head.
Laura B.
Retail, 1-10 employees
Used daily for 1-2 years
Review source
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Overall experience is wonderful. RB should be very proud and lucky to have employees like [SENSITIVE CONTENT HIDDEN], best customer service, very knowledgeable, friendly and patient.
The one thing I like most about this software is, it come with the most amazing, courteous, easy to understand customer support. I am new to the software and any questions I have are quickly and efficiently resolved and or explained. The software in it self has multiple features that are fairly easy to navigate.
The inventory section of the software. Its not very user friendly and is messy making it confusing. Billing needs to have the option to do bank withdraw for the monthly billing payments.
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