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Horizon Logo

Home inspection software that runs your entire business

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Horizon - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Horizon?

Horizon is a comprehensive home inspection solution, bost web based and mobile. Best-in-class tools for reporting, scheduling, marketing, field data collection, and more.

Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon.

The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.

Benefits of using Horizon

  • Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

  • Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility.

  • Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.

  • Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.

  • Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.
  • Starting from

    79

    Per month

    start trial
    view pricing plans
    book a demo

    Horizon's key features

    GetApp's analysis of 33 verified user reviews collected between February 2022 and May 2024 identified Horizon's most critical features and how it performs according to users.

    Features

    4.7

    /5

    105

    Ease of use

    4.6

    /5

    105

    Residential Inspections

    Reviewers appreciate Horizon's residential inspections capabilities for their ease of use and comprehensive coverage. They report that the software's user-friendly interface and customizable checklists help streamline the inspection process. Users highlight the 'Speed Write' capability for its efficiency in completing reports quickly. They find the detailed and organized reports valuable for clients making informed decisions. Additionally, reviewers commend Horizon's customer support and the ability to edit inspection areas to suit individual needs. Of the 26 Horizon users who gave detailed accounts of their use of Residential Inspections, 100% rated this feature as important or highly important.


    Report Summary

    Reviewers indicate that Horizon's report summary is critical for highlighting major issues and safety concerns. They appreciate the clear, concise, and organized layout, which helps clients quickly identify important items. Users find the summary customizable and easy to use, saving time for both inspectors and clients. They also mention that the summary's detailed sections are beneficial for realtors and homeowners needing a quick overview of discrepancies. Of the 21 Horizon users who gave detailed accounts of their use of Report Summary, 100% rated this feature as important or highly important.


    Add & Edit Photos

    Users report that Horizon's add and edit photos capability is essential for creating detailed inspection reports. They appreciate the ease of uploading, annotating, and marking up photos directly within the app. Reviewers find this capability convenient for highlighting defects and making explanations clearer for clients. However, some users mention the need for improvements in photo ordering and space for comments. Overall, they value the professional appearance of the final reports. Of the 23 Horizon users who gave detailed accounts of their use of Add & Edit Photos, 96% rated this feature as important or highly important.


    Templates

    Reviewers find Horizon's templates helpful for saving time and adding a personal touch to reports. They appreciate the ability to customize templates to fit specific inspection needs, making report writing faster and more efficient. Users mention that templates are easy to set up and use, although some find them initially restrictive. They highlight the significant time savings and the variety of templates available, which cater to different inspection areas. Of the 18 Horizon users who gave detailed accounts of their use of Templates, 94% rated this feature as important or highly important.


    Mobile App

    Reviewers highlight Horizon's mobile app as a key tool for conducting inspections efficiently. They appreciate the app's ability to upload photos, add comments, and complete reports on-site, saving significant time. Users find the app user-friendly and note its seamless integration with the desktop version. They mention occasional bugs but acknowledge ongoing improvements. Overall, reviewers value the mobile app for its convenience and effectiveness in streamlining the inspection process. Of the 16 Horizon users who gave detailed accounts of their use of Mobile App, 94% rated this feature as important or highly important.


    All Horizon features

    Real-Time Data
    Customizable Reports
    Comment Library
    Offline Access
    Payment Processing
    Repair Estimates
    Alerts/Notifications
    Third-Party Integrations
    Task Scheduling
    Freehand Sketch
    Document Storage
    Dispatch Management
    Data Import/Export
    Customizable Fields
    Customizable Branding
    Customer Database
    Commercial Inspections
    Activity Dashboard

    Horizon awards

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    Horizon pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    start trial
    view pricing plans

    Value for money

    4.6

    /5

    105

    Starting from

    79

    Per month

    Flat Rate

    Horizon support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Horizon reviews

    Overall rating

    4.8

    /5

    105

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.22/10
    Rating distribution

    5

    4

    3

    2

    1

    85

    17

    2

    1

    0

    Pros
    The report look very professional and this software is super easy to use. User friendly and updated with great diagrams and information for customers is hands down the best.
    Wonderful experience because of the support team that got me through the launch and now can realize the benefits.
    Having my clients understand the report and giving them the quality makes them happy which makes me happy. Having access to a big library helps me save time and money looking things up.
    Cons
    The inability to format text (bold, italic, colour, etc.) is frustrating at times and terrible page breaks which make some reports look a bit odd.
    Also, I've never understood how a Canadian company, bills in US dollars, AND charges GST on the invoice. But that is a billing issue, and has nothing to do with the software itself.
    Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion.

    Horizon FAQs

    Q. What type of pricing plans does Horizon offer?

    Horizon has the following pricing plans:
    Starting from: $79.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Horizon?

    Horizon has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Horizon support?

    Horizon supports the following languages:
    English


    Q. Does Horizon support mobile devices?

    Horizon supports the following devices:
    Android, iPad, iPhone


    Q. Does Horizon offer an API?

    Yes, Horizon has an API available for use.


    Q. What other apps does Horizon integrate with?

    Horizon integrates with the following applications:
    Inspection Support Network, Google Calendar


    Q. What level of support does Horizon offer?

    Horizon offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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