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Horizon
4.8
(83)

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Home inspection software that runs your entire business

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(4)

Horizon Pricing, Features, Reviews and Alternatives

Horizon product overview

Price starts from

79

Per month

Flat Rate

What is Horizon?

Horizon is a comprehensive home inspection solution, bost web based and mobile. Best-in-class tools for reporting, scheduling, marketing, field data collection, and more.

Key benefits of using Horizon

  • Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

  • Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility.

  • Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.

  • Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.

  • Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Horizon pricing information

    Value for money

    4.7

    /5

    83

    Starting from

    79

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Horizon features

    Functionality

    4.7

    /5

    83

    Total features

    39

    1 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Data Import/Export
    Document Storage
    Activity Tracking
    Customizable Reports

    Horizon users reviews

    Overall Rating

    4.8

    /5

    83

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.29/10
    Rating distribution

    5

    4

    3

    2

    1

    68

    13

    2

    0

    0

    Pros
    The product is outstanding what is the ad webinars to help your business and product support is outstanding.
    The software is easily understood and easy to use. I like being able to complete a very professional detailed report which I have received very good feed back from my clients.
    I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.
    Cons
    The inability to format text (bold, italic, colour, etc.) is frustrating at times and terrible page breaks which make some reports look a bit odd.
    Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion.
    Reports were much too long and it scared off agents. Also instead of integrated a form required by Texas, it tacked it to the end, making the report even longer.
    MJ
    AvatarImg

    Matthew J.

    Real Estate, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We get more inspections because our report looks the most professional!

    Reviewed 4 years ago

    Horizon has been great to work with and the support team is a great help whenever you need him. My other inspectors all love it as well and we have brief experimental moments with other software platforms, but always keep coming back complaining about the others. It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.

    Pros

    The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

    Cons

    I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.

    Vendor response

    Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business! Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.

    RN
    AvatarImg

    Roger N.

    Real Estate, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Product Referral

    Reviewed 3 years ago

    The time saving aspect was critical to me because the former method I used was taking far too much time to do up a thorough, professional report. The second aspect of my former method was that I had to purchase thick manuals that were constantly rising in cost which I had to pass on to the client; increasing my overall invoice while my competitors were able to maintain their lower prices. The ongoing training is something I've not received from the competitors at all. I always look forward to the short webinars which have always made my work look more professional and in less time. Hooray for that!

    Pros

    The check boxes are simple to use, very time saving with an added simple method of customization option sets this software well above the last three methods I've experienced over the past 20 years. The extensive reference library is pretty amazing as well. For new inspectors to the industry; this software is a very in-depth, comprehensive program that really has everything within it to set you up for success. BUT, it is imperative that you take the time to customize it to your liking; however long that takes.

    Cons

    The search library isn't as extensive or easy to articulate as described. However, I believe that further studies will indicate I am likely not doing something the way it should be done or haven't taken the time to read all instructions the get the most out of the software. One small point I find missing is to know if the client actually received the work order along with a simple way of resending it if not opened or received. Another is to maintain a list that shows the client has paid for the service rather than disappearing as soon as it is marked paid; also an automatic means of sending out a receipt.

    Vendor response

    Thank you Roger for your thorough review! We understand the change management process very well and glad you're taking advantage of free training. You will also learn about sending automated emails and email tracking in these sessions. You can also contact us direct 866.303.7999

    AR
    AvatarImg

    Verified reviewer

    Government Administration, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Functionality at it's best

    Reviewed 2 years ago

    So far I am impressed. I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.

    Pros

    I like how much easier it is to submit work orders verse the system we used previously. It allows me to get a task completed in half the time. Easy to navigate once you know where to look

    Cons

    It's still kind of fresh so finding things and getting the little tweaks out of the way is taking some time

    Vendor response

    We appreciate your honest feedback. Our goal is to provide inspectors with great content from the start so you can inspect anywhere. We hope you'll get even faster as you customize and get comfortable finding where things are. Thanks, The Horizon Team

    AS
    AvatarImg

    Alex S.

    Real Estate, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Horizon Brings Me More Business

    Reviewed 4 years ago

    I cannot say enough good things about Horizon. The reports come out well organized and clean. My clients and the realtors I work with love the ease of navigating through the reports with the section tabs. The reports provide so many helpful illustrations and links that assist with educating my clients. The additional tools such as the action list help me get more referrals and business from realtors....

    Pros

    Ease of use Clean reports Built in features that help educate my clients Additional features/links to help real estate agents put together inspection objections Business at a glance section helps keep me on track

    Cons

    Photo limit is a little low Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.

    Vendor response

    Hi Alex, thanks for your review. We're glad that Horizon is helping you grow your business and we always invite any comments for improving our product. We also have some terrific news for you. We just increased the photo limit to 200,. One of the many benefits of being a Horizon user is that we continuously provide updates. And your comments help us do just that.

    BT
    AvatarImg

    Brad T.

    Real Estate, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I Built My Business Around Horizon Home Inspection Software

    Reviewed 2 years ago

    I have been using Horizon software since 2011 but I have been aware of the system since its early development stages. The software is incredibly flexible and customizable. Others in my market use the same software but our reports come out completely different. The background of the software - the business management - is the thing that really impressed me the most. Very robust system with more buniess features than I can ever actually use.

    Pros

    Flexibility, customizable, ease of adding photographs, professional results, incredible design/support team available, continuous improvement/added features, amazing business features, scheduling, billing, business management, database...

    Cons

    Photo arrangements is not flexible in the PDF format. There is a conversion format to use MS WORD which does allow more flexibility but adds too much time to the report editing process

    Vendor response

    It's great to hear from experienced Home Inspection companies like yours Brad. Our reports and format are based on real feedback from home buyers and agents to get it right. Your reports look great!

    Horizon FAQs

    Q. What type of pricing plans does Horizon offer?

    Horizon has the following pricing plans:
    Starting from: $79.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Horizon?

    Horizon has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

    See alternatives

    Q. What languages does Horizon support?

    Horizon supports the following languages:
    English

    See alternatives

    Q. Does Horizon support mobile devices?

    Horizon supports the following devices:
    Android, iPad, iPhone

    See alternatives

    Q. Does Horizon offer an API?

    Yes, Horizon has an API available for use.

    See alternatives

    Q. What other apps does Horizon integrate with?

    Horizon integrates with the following applications:
    Inspection Support Network, Google Calendar

    See alternatives

    Q. What level of support does Horizon offer?

    Horizon offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

    See alternatives

    Common Horizon comparisons

    Horizon logo
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    HorizonvsHomeGauge
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    Home Inspector Pro logo
    HorizonvsHome Inspector Pro
    Horizon logo
    Spectora logo
    HorizonvsSpectora
    Horizon logo
    Inspection Support Network logo
    HorizonvsInspection Support Network

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