Horizon Pricing, Features, Reviews and Alternatives

The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.

Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business! Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.

The check boxes are simple to use, very time saving with an added simple method of customization option sets this software well above the last three methods I've experienced over the past 20 years. The extensive reference library is pretty amazing as well. For new inspectors to the industry; this software is a very in-depth, comprehensive program that really has everything within it to set you up for success. BUT, it is imperative that you take the time to customize it to your liking; however long that takes.

The search library isn't as extensive or easy to articulate as described. However, I believe that further studies will indicate I am likely not doing something the way it should be done or haven't taken the time to read all instructions the get the most out of the software. One small point I find missing is to know if the client actually received the work order along with a simple way of resending it if not opened or received. Another is to maintain a list that shows the client has paid for the service rather than disappearing as soon as it is marked paid; also an automatic means of sending out a receipt.

Thank you Roger for your thorough review! We understand the change management process very well and glad you're taking advantage of free training. You will also learn about sending automated emails and email tracking in these sessions. You can also contact us direct 866.303.7999

I like how much easier it is to submit work orders verse the system we used previously. It allows me to get a task completed in half the time. Easy to navigate once you know where to look

It's still kind of fresh so finding things and getting the little tweaks out of the way is taking some time

We appreciate your honest feedback. Our goal is to provide inspectors with great content from the start so you can inspect anywhere. We hope you'll get even faster as you customize and get comfortable finding where things are. Thanks, The Horizon Team

Ease of use Clean reports Built in features that help educate my clients Additional features/links to help real estate agents put together inspection objections Business at a glance section helps keep me on track

Photo limit is a little low Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.

Hi Alex, thanks for your review. We're glad that Horizon is helping you grow your business and we always invite any comments for improving our product. We also have some terrific news for you. We just increased the photo limit to 200,. One of the many benefits of being a Horizon user is that we continuously provide updates. And your comments help us do just that.

Flexibility, customizable, ease of adding photographs, professional results, incredible design/support team available, continuous improvement/added features, amazing business features, scheduling, billing, business management, database...

Photo arrangements is not flexible in the PDF format. There is a conversion format to use MS WORD which does allow more flexibility but adds too much time to the report editing process

It's great to hear from experienced Home Inspection companies like yours Brad. Our reports and format are based on real feedback from home buyers and agents to get it right. Your reports look great!