Horizon Software Pricing, Features, Reviews & Comparison of Alternatives

Horizon Software

Home inspection software that runs your entire business

4.8/5 (20 reviews)

Horizon Software overview

Horizon is a web-based, customizable home inspection solution with tools for reporting, scheduling, marketing, field data collection, and more. Designed by home inspectors, for home inspectors, Horizon provides an all-in-one platform for planning, carrying out, and analyzing home inspections for agents and buyers.

Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon.

The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.


Starting from
Pricing options
Value for money
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Business size



United States, Australia, Canada, Europe, United Kingdom

Supported languages

Horizon Software screenshot: The calendar view allows users to see their schedule at-a-glance for the day, week, or month to aid with schedule optimizationHorizon User TestimonialsHorizon Software screenshot: The reporting tool allows users to generate custom business reports on metrics such as sales, number of inspections, money owed, agent usage, and moreHorizon Software screenshot: Write custom, interactive reports for clients with content including photographs, animations, videos, and moreHorizon Software screenshot: Integrate with webpages to create a booking engine and allow agents and buyers to schedule their own inspectionsHorizon Software screenshot: Access Horizon from anywhere on a desktop, tablet, or mobile device to input data, upload photographs, and generate or access reportsHorizon Software screenshot: The Horizon Mobile app allows home inspectors to input data in the field during the inspection processHorizon Software screenshot: Add supporting photos and notes using a mobile device when completing a home inspection which can then be stored and added to reports

Horizon Software reviews

Value for money
Ease of use
Customer support
Matthew Jaeck

We get more inspections because our report looks the most professional!

Used daily for 2+ years
Reviewed 2019-04-17
Review Source: Capterra

Horizon has been great to work with and the support team is a great help whenever you need him. My other inspectors all love it as well and we have brief experimental moments with other software platforms, but always keep coming back complaining about the others. It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

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Alex Stripe

Horizon Brings Me More Business

Used daily for 2+ years
Reviewed 2019-03-01
Review Source: Capterra

I cannot say enough good things about Horizon. The reports come out well organized and clean. My clients and the realtors I work with love the ease of navigating through the reports with the section tabs. The reports provide so many helpful illustrations and links that assist with educating my clients. The additional tools such as the action list help me get more referrals and business from realtors. Realtors appreciate anything that helps make their jobs a bit easier. From a business standpoint it has really helped me stay on track and continue to grow. I enjoy the built in option of not releasing the report until the inspection agreement has been signed and payment has been received. This helps protect my business. If I ever have any questions, the staff is very responsive and takes care of any issues quickly. Horizon has put out a top notch product and great service to go with it. I can't thank them enough for helping me grow my business!Ease of use Clean reports Built in features that help educate my clients Additional features/links to help real estate agents put together inspection objections Business at a glance section helps keep me on track

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Mark Ellison

Steady as she goes

Used daily for 2+ years
Reviewed 2019-03-08
Review Source: Capterra

I'm overall very pleased. Good group of user helps when tweaking narratives. Support has always been quick and responsive.Horizon has never let me down. It's robust platform has never left me without the means produce a report.

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Leigh Gate

Horizon is a great report writing suite

Used daily for 2+ years
Reviewed 2019-03-05
Review Source: Capterra

I have used Horizon for over 6 years now, and while I have looked at a few other software providers, none has shown me any reason to move away from Horizon. I would (and do) recommend Horizon to my colleagues.Horizon is pretty progressive - I find it intuitive to use and constantly improving.

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Rico Sandoval

The Best of The Best!

Used daily for 2+ years
Reviewed 2019-03-02
Review Source: Capterra

My experience with Horizon is that the software is design and developed by inspectors for inspectors, with the home buyer and realtor in mind. It's truly a remarkable way of doing things.My clients love it! It's consumer friendly! My realtors love the ACTION List and all the hyper links. The buyers say that's it's easy to understand.

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Horizon Software pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Monthly and Annual Subscriptions Available. Inspection Credit Plan Options Available.

Horizon Software features

Activity Tracking
Client Portal
Contact Database
Customizable Reporting
Electronic Payments
Search Functionality
Self Service Portal
Template Management
Work Order Management

Accounting Management (30 other apps)
Activity Dashboard (37 other apps)
Automatic Notifications (36 other apps)
Automatic Reminders (24 other apps)
Document Storage (33 other apps)
Email Notifications (26 other apps)
Expense Tracking (26 other apps)
Maintenance Scheduling (25 other apps)
Reporting & Statistics (39 other apps)
Task Management (23 other apps)
Third Party Integration (25 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for Horizon Software

Key features of Horizon Software

  • Industry specific configuration
  • Speech recognition
  • Photo editing
  • Comment library
  • Report summary
  • Residential inspections
  • Commercial inspections
  • Repair estimates
  • Sketching
  • Report Designer
  • Action List
  • Horizon Marketer
  • Agent Book App
  • Insight Reference App
  • Activity tracking
  • Automatic backup
  • Calendar management
  • Campaign planning
  • Client portal
  • Contact database
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Electronic payments
  • Estimating
  • Search functionality
  • Summary reports
  • Task scheduling
  • Template management
  • Work order management
  • Interactive content
  • Import / export data
  • Custom landing pages
  • Interactive reporting
  • Email templates
  • Multi-channel marketing
  • Event triggered email
  • Geographic maps
  • Email invitations & reminders
  • Inspection management
  • Archiving & retention
  • Online booking integration
  • Job scheduling
  • Contract management
  • Self service portal
  • Email marketing
  • Campaign scheduling
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Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility.

Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.

Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.

Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.