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Horizon

Home inspection software that runs your entire business

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Horizon Pricing, Features, Reviews and Alternatives

Horizon product overview

Price starts from

$

79

/momonth
Per Feature

What is Horizon?

Horizon is a web-based, customizable home inspection solution with tools for reporting, scheduling, marketing, field data collection, and more. Designed by home inspectors, for home inspectors, Horizon provides an all-in-one platform for planning, carrying out, and analyzing home inspections for agents and buyers.

Key benefits of using Horizon

  • Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

  • Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility.

  • Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.

  • Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.

  • Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Horizon pricing information

    Value for money

    4.7

    /5

    59

    Price starts from

    $

    79

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Horizon features

    Functionality

    4.7

    /5

    59
    Total Features39 1 categories

    Most valued features by users

    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Data Import/Export
    Third Party Integrations
    Document Storage
    Activity Tracking
    Customizable Reports

    Horizon users reviews

    Overall rating

    4.8

    /5

    59

    Positive reviews

    98%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.42/10
    Rating distribution

    5

    4

    3

    2

    1

    50

    8

    1

    0

    0

    Pros
    The product is outstanding what is the ad webinars to help your business and product support is outstanding.

    JP

    John P.

    My experience so far is excellent. I also received feedback from a couple of my clients and they are quite impressed with the format and clarity of the inspection report.

    NW

    Nick W.

    I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.

    AR

    Anonymous Reviewer

    Cons
    The inability to format text (bold, italic, colour, etc.) is frustrating at times and terrible page breaks which make some reports look a bit odd.

    TW

    Tom W.

    Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion.

    KT

    Kyle T.

    Reports were much too long and it scared off agents. Also instead of integrated a form required by Texas, it tacked it to the end, making the report even longer.

    KC

    Kristi C.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Horizon will make you stand out

    Reviewed 3 years ago

    We operate as a team to do inspections. It allows us to each inspect different systems , it all uploads to the same report. It has helped us to be fast and effiscient. Less time report writing equals more time for Inspections and higher profit for your time spent.

    Pros

    Horizon produces an easy to understand report that looks great and makes you stand out. You can personalize and add your own items to make report writing much faster.

    Cons

    It doesn't have the ability for you to use videos unless you upload them to you tube.

    Vendor response

    Hi Kenny, Thanks for the great review! We're happy to know that we could help your team save time writing reports and increase your profit earning potential!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Reports

    Reviewed a year ago

    There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support and user training is second to none.

    Pros

    Horizon provides all the software needed to run my business. It is a stable, cloud based system with superior customer support.

    Cons

    Horizon is so customizable that there is very little not to like.

    Vendor response

    Thank you for the high rating! We appreciate you choosing Horizon after your due diligence reviewing others in the industry. Thanks again!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Great check list software, but fails to allow for a library of specific narrative

    Reviewed 5 years ago

    I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation. Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report. I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.

    Pros

    The interactive nature of the reporting, scheduling , billing etc

    Cons

    I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs. I understand that one can refer to the last comment, but I don't think you can scan a library of comments for quick reference to one that meets ones specific needs.

    Vendor response

    Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box. Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting. We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    In all these years Horizon keeps adapting and has never let us down

    Reviewed a year ago

    My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.

    Pros

    Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

    Cons

    A little more flexibility in the data capture would be ideal.

    Vendor response

    We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Steady performance and fantastic support

    Reviewed 2 years ago

    Reduces reporting time giving me a life in the evenings. Produces a great looking report. Have received many compliments from client and agents alike.

    Pros

    Designed by inspectors for inspectors. Horizon presents to the user in a very logical way. Best of all is movement within the report. It's very easy to navigate and know where you are.

    Cons

    Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.

    Vendor response

    Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been. Have a great year!

    Horizon FAQs and common questions

    Horizon has the following pricing plans:
    Starting from: $79.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Horizon has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Horizon supports the following languages:
    English


    Horizon supports the following devices:
    Android, iPhone, iPad


    Yes, Horizon has an API available for use.


    Horizon integrates with the following applications:
    Google Calendar


    Horizon offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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