Horizon Software Pricing, Features, Reviews & Comparison of Alternatives

Horizon Software

Home inspection software that runs your entire business

4.83/5 (54 reviews)

Horizon Software overview

What is Horizon Software?

Horizon is a web-based, customizable home inspection solution with tools for reporting, scheduling, marketing, field data collection, and more. Designed by home inspectors, for home inspectors, Horizon provides an all-in-one platform for planning, carrying out, and analyzing home inspections for agents and buyers.

Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon.

The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.
www.carsondunlop.com

Pricing

Starting from
$79/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Horizon Software screenshot: The reporting tool allows users to generate custom business reports on metrics such as sales, number of inspections, money owed, agent usage, and moreHorizon User TestimonialsHorizon Software screenshot: Write custom, interactive reports for clients with content including photographs, animations, videos, and moreHorizon Software screenshot: Access Horizon from anywhere on a desktop, tablet, or mobile device to input data, upload photographs, and generate or access reportsHorizon Software screenshot: Integrate with webpages to create a booking engine and allow agents and buyers to schedule their own inspectionsHorizon Software screenshot: The calendar view allows users to see their schedule at-a-glance for the day, week, or month to aid with schedule optimizationHorizon Software screenshot: The Horizon Mobile app allows home inspectors to input data in the field during the inspection processHorizon Software screenshot: Add supporting photos and notes using a mobile device when completing a home inspection which can then be stored and added to reports

Horizon Software reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.7
  4.9
Kenny Larsen

Horizon will make you stand out

Used daily for 2+ years
Reviewed 2019-04-24
Review Source: Capterra

We operate as a team to do inspections. It allows us to each inspect different systems , it all uploads to the same report. It has helped us to be fast and effiscient. Less time report writing equals more time for Inspections and higher profit for your time spent.

Pros
Horizon produces an easy to understand report that looks great and makes you stand out. You can personalize and add your own items to make report writing much faster.

Cons
It doesn't have the ability for you to use videos unless you upload them to you tube.

Response from Carson, Dunlop & Associates


Hi Kenny,
Thanks for the great review! We're happy to know that we could help your team save time writing reports and increase your profit earning potential!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mel Cochran

Great Reports

Used daily for 2+ years
Reviewed 2020-10-01
Review Source: Capterra

There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support and user training is second to none.

Pros
Horizon provides all the software needed to run my business. It is a stable, cloud based system with superior customer support.

Cons
Horizon is so customizable that there is very little not to like.

Response from Carson, Dunlop & Associates


Thank you for the high rating! We appreciate you choosing Horizon after your due diligence reviewing others in the industry. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Doug Lucas

Great check list software, but fails to allow for a library of specific narrative

Used daily for less than 6 months
Reviewed 2017-03-07
Review Source: Capterra

I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation. Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report. I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.

Pros
The interactive nature of the reporting, scheduling , billing etc

Cons
I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs. I understand that one can refer to the last comment, but I don't think you can scan a library of comments for quick reference to one that meets ones specific needs.

Response from Carson, Dunlop & Associates


Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box.
Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting.
We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jeff Luther

In all these years Horizon keeps adapting and has never let us down

Used daily for 2+ years
Reviewed 2020-09-30
Review Source: Capterra

My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.

Pros
Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

Cons
A little more flexibility in the data capture would be ideal.

Response from Carson, Dunlop & Associates


We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark Ellison

Steady performance and fantastic support

Used daily for 2+ years
Reviewed 2020-01-07
Review Source: Capterra

Reduces reporting time giving me a life in the evenings. Produces a great looking report. Have received many compliments from client and agents alike.

Pros
Designed by inspectors for inspectors. Horizon presents to the user in a very logical way. Best of all is movement within the report. It's very easy to navigate and know where you are.

Cons
Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.

Response from Carson, Dunlop & Associates


Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been.
Have a great year!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Horizon Software pricing

Starting from
$79/month
Pricing options
Subscription
Free trial
View Pricing Plans

$67/month (billed $799 yearly)
or
$79/monthly

Horizon Software features

API
Activity Tracking
Contact Database
Electronic Payments
Search Functionality
Self Service Portal
Work Order Management

Accounting Management (51 other apps)
Activity Dashboard (71 other apps)
Automatic Notifications (57 other apps)
Contact Management (65 other apps)
Document Management (57 other apps)
Document Storage (50 other apps)
Email Notifications (48 other apps)
Lead Management (42 other apps)
Maintenance Scheduling (42 other apps)
Reminders (47 other apps)
Reporting & Statistics (76 other apps)
Task Management (43 other apps)
Third Party Integration (49 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Horizon Software

Key features of Horizon Software

  • Action List
  • Activity tracking
  • Agent Book App
  • Archiving & retention
  • Automatic backup
  • Calendar management
  • Campaign planning
  • Campaign scheduling
  • Client portal
  • Comment library
  • Commercial inspections
  • Contact database
  • Contract management
  • Custom forms
  • Custom landing pages
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Electronic payments
  • Email invitations & reminders
  • Email marketing
  • Email templates
  • Estimating
  • Event triggered email
  • Geographic maps
  • Horizon Marketer
  • Import / export data
  • Industry specific configuration
  • Insight Reference App
  • Inspection management
  • Interactive content
  • Interactive reporting
  • Job scheduling
  • Multi-channel marketing
  • Online booking integration
  • Photo editing
  • Repair estimates
  • Report Designer
  • Report summary
  • Residential inspections
  • Search functionality
  • Self service portal
  • Sketching
  • Speech recognition
  • Summary reports
  • Task scheduling
  • Template management
  • Work order management
View All Features

Benefits

Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility.

Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.

Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.

Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.