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Horizon Logo

Home inspection software that runs your entire business

Table of Contents

Horizon - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Horizon overview

Based on 105 verified user reviews

What is Horizon?

Horizon is a home inspection program offering key features such as residential inspections, report summaries, photo management, customizable templates, and a mobile app, among others.

Who uses Horizon?

By industry, Horizon reviewers are most commonly professionals in real estate (68%). The most frequent use case for Horizon cited by reviewers is home inspection (100% of reviewers).

Starting price

79flat rate /
per month

Alternatives

with better value for money

Horizon’s user interface

Ease of use rating:

Horizon pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(19)
5(85)

What do users say about Horizon?

Horizon is a home inspection program offering key features such as residential inspections, report summaries, photo management, customizable templates, and a mobile app, among others.

Select to learn more


Who uses Horizon?

Based on 105 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate
Information Services
Consumer Services
Individual & Family Services

Use cases

Home Inspection

Horizon's key features

GetApp's analysis of 33 verified user reviews collected between February 2022 and May 2024 identifies Horizon's most critical features and summarizes user sentiment about those features.

Residential inspections

Reviewers appreciate Horizon's residential inspections capabilities for their ease of use and comprehensive coverage. They report that the software's user-friendly interface and customizable checklists help streamline the inspection process. Users highlight the 'Speed Write' capability for its efficiency in completing reports quickly. They find the detailed and organized reports valuable for clients making informed decisions. Additionally, reviewers commend Horizon's customer support and the ability to edit inspection areas to suit individual needs. Of the 26 Horizon users who gave detailed accounts of their use of Residential Inspections, 100% rated this feature as important or highly important.


Report summary

Reviewers indicate that Horizon's report summary is critical for highlighting major issues and safety concerns. They appreciate the clear, concise, and organized layout, which helps clients quickly identify important items. Users find the summary customizable and easy to use, saving time for both inspectors and clients. They also mention that the summary's detailed sections are beneficial for realtors and homeowners needing a quick overview of discrepancies. Of the 21 Horizon users who gave detailed accounts of their use of Report Summary, 100% rated this feature as important or highly important.


Add & edit photos

Users report that Horizon's add and edit photos capability is essential for creating detailed inspection reports. They appreciate the ease of uploading, annotating, and marking up photos directly within the app. Reviewers find this capability convenient for highlighting defects and making explanations clearer for clients. However, some users mention the need for improvements in photo ordering and space for comments. Overall, they value the professional appearance of the final reports. Of the 23 Horizon users who gave detailed accounts of their use of Add & Edit Photos, 96% rated this feature as important or highly important.


Templates

Reviewers find Horizon's templates helpful for saving time and adding a personal touch to reports. They appreciate the ability to customize templates to fit specific inspection needs, making report writing faster and more efficient. Users mention that templates are easy to set up and use, although some find them initially restrictive. They highlight the significant time savings and the variety of templates available, which cater to different inspection areas. Of the 18 Horizon users who gave detailed accounts of their use of Templates, 94% rated this feature as important or highly important.

See related user reviews

“I wish there would be more suggested template ideas.”
GC

Geoff C.

Home Inspector


Mobile app

Reviewers highlight Horizon's mobile app as a key tool for conducting inspections efficiently. They appreciate the app's ability to upload photos, add comments, and complete reports on-site, saving significant time. Users find the app user-friendly and note its seamless integration with the desktop version. They mention occasional bugs but acknowledge ongoing improvements. Overall, reviewers value the mobile app for its convenience and effectiveness in streamlining the inspection process. Of the 16 Horizon users who gave detailed accounts of their use of Mobile App, 94% rated this feature as important or highly important.

See related user reviews

“The mobile app is glitchy sometimes and occasionally fails to load photos on the first try.”
CW

Clint W.

Inspector


All Horizon features

Features rating:

Activity dashboard
Alerts/Notifications
Comment library
Commercial inspections
Customer database
Customizable branding
Customizable fields
Customizable reports
Data import/export
Dispatch management
Document storage
Freehand sketch
Offline access
Payment processing
Real-Time data
Repair estimates
Task scheduling
Third-Party integrations

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Horizon pricing

Value for money rating:

Starting from

79

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Horizon price and value

Value for money rating:

To see what individual users think of Horizon's price and value, check out the review snippets below.

“You can upload your own items such as photos, also you can use the illustrations that are provided in the software that looks amazing when added to the report.”
WD

Winfred D.

Inspector

“the photos go into the report in the order that they are taken, I want to be able to slide them left or right to put them in the order I want.”
MH

Mark H.

President

Horizon integrations (2)

Integrations rated by users

We looked at 105 user reviews to identify which products are mentioned as Horizon integrations and how users feel about them.

Integration rating: 5.0 (4)

Essential for scheduling. It automatically syncs meeting invites from my emails to my calendar, ensuring I never miss a technical sync or a deadline

Verified reviewer profile picture

Enguerran M.

Fullstack Web Developer

Integration rating: 5.0 (1)

We are using this to manage our schedules and auto scheduling.

SB

Scott B.

Vice President

Integration rating: 4.0 (1)

Horizon customer support

What do users say about Horizon customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Horizon customer support.

Widespread user sentiment highlights Horizon's support team as responsive, patient, and consistently helpful with questions and issues.

A number of users praise the support staff for providing clear, concise answers and guidance, especially for less tech-savvy customers.

Multiple users appreciate the availability of webinars and monthly meetings, finding them valuable for ongoing learning and support.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base
Chat

Training options

In person
Documentation
Webinars
Live online
Videos

To see what individual users say about Horizon's customer support, check out the review snippets below.

“I want to thank Horizon for making my first year in business less stressful. If I ever have had a question, the support team at Horizon has always been great and the Webinar's are extremely helpful.”

KR

Kyle R.

Home Inspector

“The customer support for any minor issues that I have experienced is fantastic.”

MD

Matt D.

Building Inspector

Horizon FAQs

Q. Who are the typical users of Horizon?

Horizon has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business

These products have better value for money


Q. What is Horizon used for?

Horizon is a comprehensive home inspection solution, bost web based and mobile. Best-in-class tools for reporting, scheduling, marketing, field data collection, and more. Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon. The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.


Q. Does Horizon support mobile devices?

Horizon supports the following devices:
Android, iPad, iPhone


Q. What level of support does Horizon offer?

Horizon offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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