Retaildesk - 2026 Pricing, Features, Reviews & Alternatives

Retaildesk is a cloud-based point-of-sale and back-office platform built for retail stores in the Netherlands. The solution combines dedicated POS software on register hardware with an online back-office accessible via browser, plus a suite of mobile apps for Android and iOS. Core functions span the full retail operation: sales processing with virtual receipts, product catalog and promotions management, invoicing and quotes, inventory control, staff scheduling, and customer relationship tracking.

Retaildesk delivers granular operational control across every layer of a retail business. Inventory management covers stock corrections, stock mutations, low-stock and negative-stock alerts, inter-location stock transfers, and full stock counts. The customer management module segments contacts into active, dormant, and archived states, tracks loyalty points, and visualises customer geography through a heatmap. Staff tools include a scheduling module and a time clock (prikklok), both accessible through dedicated mobile apps. Reporting spans revenue, margin, comparison periods, product and category sales, brand and supplier performance, cash book entries, and employee revenue breakdowns. Additional capabilities include electronic shelf labels (ESL), a price scanner app, barcode and SKU duplicate detection, and integrations with accounting software and webshops.

The platform's mobile app suite, covering back-office, inventory, staff scheduling, price scanning, and time clock functions on Android and iOS, extends operational access beyond the register. Multi-location retailers benefit from centralised stock transfer management and consolidated reporting across sites. Retaildesk connects to external accounting systems and webshop platforms, supporting retailers who operate across both physical and online channels.