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Selvo Logo

Support is everyone's job. AI customer service for SaaS

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Selvo - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Selvo overview

What is Selvo?

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers.

Who it's for: SaaS companies and software startups that want one complete system for human and AI customer service. Help center, live chat, shared inbox and an AI agent in one product.

Answers with a source. Handoffs with a note. The AI replies from your help center, your website and your FAQs, and links the page it used. Anything it can't answer goes to a teammate, who sees what was asked and what the AI tried. No asking the customer to start over.

Invite the whole team on Pro for $99 a month. Adding people never changes the price. Every conversation still has an owner, however many of you answer. AI is $0.10 per conversation, and free when it hands off.

Developer-friendly: a REST API, an MCP server for Claude and Cursor, a CLI and a chat widget SDK with identity verification.

Switching? Selvo imports your articles, conversations, tickets and contacts from Intercom, Zendesk, Help Scout, Freshdesk and Crisp.

Try Pro free for 14 days. No credit card.

Starting price

39flat rate /
per month

Alternatives

with better value for money

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Selvo’s user interface

Ease of use rating:

Selvo reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Selvo's key features

Most critical features, based on insights from Selvo users:

AI copilot
AI text generation
AI text summarization
API
Canned responses
Catalog management
Chat/Messaging
Content editor
Content library
Content management

All Selvo features

AI copilot
AI text generation
AI text summarization
API
Canned responses
Catalog management
Chat/Messaging
Content editor
Content library
Content management
Customizable branding
Dashboard
Drag & drop editor
Feedback management
For sales/marketing
Full text search
Integrations
Knowledge base
Knowledge base management
Knowledge management
Live chat
Multi-Language
Organization
Permissions
Pre-built templates
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Rich text editor
Search/Filter
Self service portal
SEO management
Support ticket management
Team inbox
Templates
Text editing
Third-Party integrations
Transfers/Routing
User management
Website integration
Widgets

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Starting from

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/user

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Selvo pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter Plan

39

Per month

Features included:

  • 1 Team Member
  • 1 knowledge base
  • Unlimited articles
  • Shared inbox for chat and email
  • AI agent
  • Tickets
  • SEO optimization
  • No "Powered by Selvo" badge
  • Embeddable help widget
  • Email support
  • API access
  • Selvo subdomain (e.g., help.selvo.co)

Pro Plan

99

Per month

Features included:

  • Unlimited articles
  • Internal knowledge base
  • AI agent
  • Tickets
  • Team inboxes with round-robin
  • Custom inbox views
  • Customer ticket portal
  • Article, search and feedback analytics
  • Unlimited team members
  • Custom domain
  • Custom CSS
  • Everything in Starter
  • Priority email support
  • 5 knowledge bases

User opinions about Selvo price and value

Value for money rating:

Selvo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Chat

Training options

Documentation
Videos

Selvo FAQs

Q. Who are the typical users of Selvo?

Selvo has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Selvo offer?

Selvo offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Chat

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